We found wire in the chips. Purchased these from the local deli for a premium price and as my partner was chewing into a chip he took a bite on something hard. When we removed it from his mo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We've been trying to buy local and have therefore been looking for UK-made crisps rather than US ones. After trying a few different makes we came across Burts and really like them. The potato look... See more
Ever since the reformulation of the recipe these crisps, which were the best in the UK, now taste 'plastic', flavourless and inedible. WHY ruin a good thing ? I used to buy by the case every 10 days,... See more
It's disappointing when a sweet chili-flavored crisp lacks taste. Consider trying different brands or flavors to find one that offers the bold and satisfying taste you're looking for. Everyone's prefe... See more
Company details
Contact info
2.2
Poor
22 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had my first ever grab bag of Burt's…
Had my first ever grab bag of Burt's cheese and onion crisps. The packet is huge when open there is a meagre amount of crisps at the bottom, disgusting waste of difficult to recycle packaging. The quality and taste of these undercooked crisps was unimpressive
19 September 2023
Unprompted review
Used to love these crisps but recently…
Used to love these crisps but recently they have gone downhill badly. Clearly they are using older oil to fry off leaving crisps heavy and poor tasting. Used to be very light with great flavour. Such a shame. won't be buying again
27 February 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.