Burgerking Reviews 

Very disappointing experience at Burger King Pride Park, Derby.
As an Uber Eats delivery driver, I regularly collect orders from this restaurant, and the same issue occurs almost every day, especially during the evening rush. Drivers are frequently left waiting 40–45 minutes or even longer for orders to be prepared.
This is not just affecting me. On most evenings, there are multiple delivery drivers waiting inside because the restaurant appears understaffed and unable to cope with the volume of orders. Customers are delayed, drivers lose valuable earning time, and staff are left struggling under pressure.
A 40–45 minute wait for a delivery collection is completely unacceptable. Delivery drivers depend on efficient collections to earn a living, and repeated delays like this have a significant impact on our income.
The staff are doing their best, but management needs to take responsibility and ensure there are enough team members on shift to handle both customers and delivery orders properly. This ongoing issue has been happening for far too long and urgently needs to be addressed.
This comes across as strong, factual, and difficult for management to dismiss.

Worst burger meal place in the uk!!!
Bacon cold, burger cold, chips slightly warmer than the cold coke.
When I informed them about the burger and the even colder bacon on top I was told there is a microwave in the corner to warm up the supposedly hot meal I have just paid £14.49 for!! For as long as I live I will never buy another Burger King meal!! The only way these companies in the uk will ever get better is when we stop spending our hard earned money on them until they give customers value and service for what they are worth as paying customers.

One of the burgers took nearly 20mins, but the other food and coffee was ready after 4mins and left behind the counter, so all cold when we got it. I

Items were missing and the staff were too busy chatting with staff from other shops to speak to customers for most of my 20min wait and frankly rude when you did try to engage them.

Don't go to this BK, it's disappointing all round.

Overpriced food and it isnt even hot when served!

Shambolic service
Dirty restaurant
Overpriced
Bristol st Philip’s causeway bath rd is hands down the worst
Five guys are worth the money

Very overpriced and cold food. Understaffed. BK has gone right downhill. The negative reviews say it all. Wouldn't be surprised if they go bust.

Warerloo station, staff slow and unwilling to serve you, want to give burnt chips that been there gid knows how long when asked for fresh chips seemed to get peed off, did do them at a snails pace, when got chips, chips way over cooked. Avoid and gi McDonald's instead.

ORDER A BURGER NO CHEESE CAME WOTH CHEESE AND IM ALERGIC .

Ordered two burgers fries and drinks, only relised one burger missing when we got home.The treloggen site at Newquay was the offender.Looks like burger king are going the same way as McDonald's.Make sure you check your order we have on three occasions had food missing or wrong, and it's always when your in a hurry.

WILLERBY BURGER KING
WILLERBY HILL BUSINESS PARK
HU10 6ED
Lazy staff who closed the restaurant early.
7 minutes to go , arrived 9.53 pm and they turned all the lights off inside prior to that had locked all the doors.
I was one of four customers who turned up before their advertise closing time and they had already shut everything.
Obviously wanted to get off early.
I don't know if this is a franchise or owned by Burger king but they are advertised as open till 10:00 p.m. so it should be.
I arrived with seven minutes to go and all the doors were already locked and the lights were turned off and there was a staff member inside waving his hands frantically as if to say we are shut!, then disappeared out of sight.
Even more customers that came from the gym and a man that had driven from York to charge his vehicle up couldn't get food, despite them still being advertised as open.
This is unacceptable especially for a large chain such as Burger king I went to McDonald's after this instead and spoke to them they said they are open until their advertised closing time of 11 pm which I actually witnessed once I was in the drive through I will never go to Burger king again because of this secondary service.
If the people do not enjoy their job and do not want to work until the hours stated then find a job somewhere else, you are destroying the reputation of Burger king and alienating customers.
I could understand it if there was maybe one or two minutes to go but seven minutes to go and they had already locked the doors disgusting service they need to lose their jobs or get somebody who wants to do it until the hours specified.
There are many people out of work would love to have a job here and I'm sure they would work until 10 p.m as advertised and not want to go home early.

I am sending an email to their head office about this, it's unacceptable, lazy staff are ruining your reputation, simple as that.
Hope it was worth it going home early.

One of Four customers who could not get food from here despite still being advertised as open.

Only McDonald's from now on.

Ps the reason I'm so annoyed is both my grandsons were sleeping and I asked them what food they wanted and they said we want Burger king so I left my home in plenty of time and arrived in time I rang my wife up to let her know I didn't have the food because the staff wanted to go home early so I had to go to McDonald's instead I hardly spend any time with my grandchildren due to working all the time.

Work until advertised times or go get a job somewhere else, your destroying BKs reputation.

Absolutely disgusted after visiting Burger King Tamworth town centre today. Hundreds of flies all over the windows, filthy tables and to top it off there was a used sanitary product stuck in the window 🤢 Spoke to the manager and they genuinely couldn’t have cared less. Basic hygiene standards clearly don’t exist there. Won’t be returning.

WE ORDERED 2 MEALS, 1 DOUBLE BACON CHEESEBURGER MEAL, AND A SINGLE WHOPPER MEAL, 1 WAS 2 BURGERS ON A BUN WITH NOTHING ELSE, THE OTHER WAS COLD. WE ONLY GOT ONE PORTION OF CHIPS , THAT WAS HEAVILY SALTED. WE WAS NOT OFFERED A RECIEPT AND DID NOT GET ONE, AFTER 5 MINS ON THE ROAD WE CHECKED OUR ORDER, AND AS THE DRIVE THROUGH WAS THAT BUSY, COULDN'T GET BACK IN TO TELL MY PROBLEM. THIS IS ABSOLUTELY RIDICULOUS AND FIND IT TO BE AGAINST THE RULES OF SALEABLE QUALITY.

We have this evening spent £36.74 at BK new flagship store at Ashton Moss I have to say it's the worst store I have ever visited

Firstly when we ordered two girls were handing out cups for drinks which we thought was good until we got our meals and we got more cups either remember who you have given cups to or wait until the order is given to the customer

Second we ordered on the machine in store which is good except whilst we were stood a disabled customer went to the customer services till by the pick up and asked if she could order as she couldn't stand in the large queue and the staff member waved her away and told her to use the machine she then again explained that she couldn't stand in the queue the staff member huffed and eventually took the order

Behind the till it was chaos shouting and screaming for someone who has autism like myself this is a real massive trigger it was like the staff did not have a clue

The food did arrive pretty quick however we had ordered for takeaway so we could eat the food at home

When we landed home what we found the food to be absolutely DISGUSTING

Firstly the melt king box was two burnt small burgers with absolutely no cheese on and it was so dry

We ordered two of these we ended up binning the burgers as they were inedible

My own burger the wagyu BK's most expensive burger was burnt and nothing like their pictures the peppery rocket was limp and like it was really old , there was very little mayo on the burger and it was inedible absolutely disgusting I've had this go to burger before as it doesn't tip my IBS over the edge and it's the worst one ever eaten again it went in the bin

We ordered 20 chicken nuggets with 2 smokey BBQ dips and guess what the dips were not in the bag

BK really need to get someone to visit this new restaurant for a restaurant which has opened 3 days BK have real problems

We now have to source food to eat basically what was a journey to enjoy a nice burger king has turned into a disaster

£8.99 for Angus steak burger and regular chips?? The burger is basically a cheese burger that's tiny. The chips are no better. Talk about a rip-off. Oh it was in offer the offer section so go god knows what they charge for this normally. Overpriced and left feeling hungry. WHAT A JOKE

Visited Burgerking in Spytty Newport on 23/5 for a quick bite to eat. Ordered via the touchscreen in the ‘restaurant’ and it went downhill from there. It’s a quiet afternoon with 2 of the 20 or so tables occupied, both waiting for their orders to arrive. The only member of staff working seems to be a young boy who in the 25 minutes I waited has wiped down all the tables, brushed the floor, taken orders from 2 takeaway customers and served 2 fast food collection workers. Food is showing on the screen as ready and the table numbers waiting but 11 minutes later it’s still there going cold. The staff who are in the cooking area are oblivious to customers inside and have not even acknowledged their presence. 5 staff stood with their backs to the customers are chatting and nobody is getting served. Finally the young lad who seems to be the only worker sees me waiting and helped by passing out our order details to those who clearly are just there for the money. Finally after 30 minutes I have the burgers I ordered, room temperature and tasteless. If this is the standard of Burgerking service and food across the brand I’m surprised you can keep your doors open. Personally I would be embarrassed to say I was part of the team especially the Spytty branch. Well done to the young lad doing everything I hope you find somewhere better to work, you deserve it.

Have been to the Burger King near Pemburt on the A21 several times.
It is impossible to connect into the Burger King app, there doesnt appear to be any functioning WiFi. Loads of customers outside trying to connect for the special offers. No one was able to connect in whilst we were there.
The staff member told me 'There's nothing we can do....Sorry!'
When I asked if I could speak to the manager...he was too busy.
It has been like this for the last couple of years.
On one occasion a young man let us have the offer and told us it is no problem, we just need to ask!
Today the staff couldn't be bothered and were quite frankly really rude.
We will not be visiting again.
Abysmal service. Apalling staff attitude.
Come on Burger King Get a Grip!!!!!

Amazing food

not worth the money, overpiced and not so high on quality or taste
£25 for 2 burger meals is a rip off

Well what went wrong indeed ?
I went, today, to the Burger King at Grand Junction, Crewe. My advise to you is don't. I was immediately met by a diminutive snarling bespectacled lady, I use the word loosely, I said "good morning. I'm using the app today"
"Nothings come through here. She replied and turned away. "I've ordered the 2 whopper meals offer"
"Nothings come through here, let's see your phone" I held my phone out of the car window at as close as.I could come to hee. She went to take my phone off me, something I will not do. I held.onto my phone She.shouted " I can't see it that far away"
I won't bother you with anymore of the vitreol I experienced.just avoid this outlet because the reward is usually always the tasty whopper your gonna eat NOT on this occassion what I received was far from a whopper, tomatoe cores, lettuce stalks thrown together. Very poorly made. Just avoid this branch and if you can't. Don't annoy the serving staff

Burger King on the orchards caravan village clacton. Guy serving very helpful, ordered two twix fusions (regular) very disappointed mainly small scoop of vanilla ice cream no sauce and just a light sprinkle of crumbs of biscuits. Nothing like the description more like a sundae. Could have gone back to complain but not the best Burger King I have visited.