Bupa Dental Care UK Reviews 

25,570
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and highly skilled dental professionals who consistently make everyone feel comfortable and relaxed during appointments. People also deeply appreciate receiving thorough explanations, remarkably gentle care, and highly efficient service throughout their entire dental journey. Some reviewers were not happy with communication issues, mentioning persistent difficulties reaching the practice by phone and occasionally encountering rude reception staff. A few consumers additionally felt that certain visits felt overly rushed or lacked adequate reassurance when they were dealing with significant pain or unexpected discomfort.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting the welcoming and professional environment from... See more

Service

Reviewers mention positive feedback about service, highlighting the ease of booking appointments even in... See more

Customer service

Users describe positive interactions with customer service, noting that staff go out of their way to help and... See more

User experience

People report positive experiences with user experience, highlighting smooth and hassle-free appointments... See more

Quality

Customers consistently note positive experiences with quality, praising the thorough and excellent dental... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to praise Bupa Dental Care in Bristol. Ever since I was little back in the 1960s I have had bad experiences with Dentists and because of that I didn't go to one for a very long time.... See more

Rated 5 out of 5 stars

I have just completed my orthodontic journey and would highly recommend the team at Bupa Dental Care in Poundbury. As someone who accessed orthodontic work later in life I am in my late 50's now. The... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Rated 5 out of 5 stars

Superfriendly. Hi tech environment. Delightful Reception Staff. Superb Dentist who I get to have repeat visits with so I don't feel like every time is starting from scratch..... or drill as the cast m... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(25,570)

3,455 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I felt cared for and less anxious....

I was dreading my first treatment for a long while but...
The welcome was friendly from the start. My Dentist Dawn, was incredible, calming, caring and professional. It was good to feel trust. Yes it's expensive nowadays, but this time I felt it was worth it and had overall invested in my own well being. I am not as anxious for my next visit, which is amazing to say. Thank you.

10 September 2026
Unprompted review
Rated 1 out of 5 stars

Westing money

Not good at all ….waest of money if u took bupa

12 September 2026
Unprompted review
Bupa Dental Care UK logo

Reply from Bupa Dental Care UK

Hi, we’re sorry to see your review. We’d like to understand your experience and how we can help resolve any concerns. Please contact the practice and ask to speak with the practice manager to discuss further.

Rated 5 out of 5 stars

Always friendly welcome

Always friendly welcome greeted by name as receptionist seems to remember me each visit..Darren my dentist is very friendly and chats before and after consultation

10 September 2026
Unprompted review
Rated 5 out of 5 stars

The Great Competence

The great competence, care and approach of my dentist for complicated essential procedures. The ease of making appointments. The friendliness of staff and the calm of the practice setting.

5 September 2026
Unprompted review
Rated 4 out of 5 stars

Good experience always helpful

Good experience always helpful. If you do have a problem they will do everything to help you. Dentist will always make you feel comfortable and only do what is necessary. Been going for years now and never had a problem.

13 August 2026
Unprompted review
Rated 2 out of 5 stars

Bare minimum

Can’t help but feel like my dentist does what she has to and just the minimum. Gives vibes of not caring about me and really tries to rush though the apt

I’m often having to point out things she misses

10 September 2026
Unprompted review
Bupa Dental Care UK logo

Reply from Bupa Dental Care UK

Hi, thank you for your review. We’re sorry and disappointed to read your comments, patient care is always our highest priority. Please contact the practice and ask to speak with the Practice Manager to discuss further.

Rated 5 out of 5 stars

Excellent service from staff and Dental…

Excellent service from staff and Dental workers. I have no problems with appointments to fit around work with parking available. I get good advice on my personal dental care/hygiene that will help my look after my smile. Thank you for your care over the years.

9 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look