Bunches.co.uk Reviews 

18,231
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,907 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the website is very easy to navigate, offering a wonderful selection of beautiful flowers and gifts for any special occasion. Many consumers happily mention that their orders consistently arrive right on time, beautifully packaged, and containing fresh stems that last for many days. Some reviewers were not happy with occasional delivery delays or instances where packages were unfortunately left in inconvenient locations around the property. A few other people also felt that certain bouquets appeared smaller than pictured in the advertisement or did not stay fresh as long as expected.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with the fresh and beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that flowers consistently arrive promptly on... See more

Quality

Users describe positive interactions with quality, noting that the flowers arrive fresh, beautiful, and last... See more

Order

Consumers find order to be positive, highlighting a straightforward online website and very slick admin when... See more

Service

People report positive experiences with the service, consistently praising the reliable deliveries and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Normally I would give a 5 star rating for the flowers that I purchase from your website. However I was a little disappointed with my last order as the pot plant was so small for the price paid. Espe... See more

Rated 5 out of 5 stars

Flowers are easy to order, often with a discount code. Large variety of flowers to choose from. I only order online from Bunches. Never had a bad experience. Flowers always arrive fresh even if Royal... See more

Rated 5 out of 5 stars

Without exception the recipients of flowers sent by Bunches from us have been delighted. After that its a no brainer to use them. And letterbox arrangement works fine cos it means the PO can leave the... See more

Rated 5 out of 5 stars

Have received and sent flowers twice recently. All the flowers were lovely. The ones I received lasted two and a half weeks in this hot weather. They came beautifully packaged with lots of information... See more


Company details

  1. Flower Market

Written by the company

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.95. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(18,231)

1,849 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brunches never lets you down

Brunches never lets you down!
Always lovely and fresh, always makes the recipient smile. Not living near someone can make buying flowers tricky. Found bunches through a review of flower sites and have never looked back.
Thank you for making someone's day special. Would not use another florist.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

I have used Bunches numerous times in the past for sending flowers and the recipient has always been pleased with the delivery. They flowers take a day or two to recover from the postal container but then can last for up to two weeks. Very pleased.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Choosing and placing the order was easy…

Choosing and placing the order was easy with loads of hamper options to choose from and reasonably priced as well.
Royal Mail reference was provided on the day of delivery which I could pass on to the person receiving the gift, without them knowing what was being delivered.
They were extremely happy and surprised to receive the hamper, but as I haven't seen the contents myself I can't review those here.

26 June 2026
Unprompted review
Rated 4 out of 5 stars

Lovelyvflowers

Lovely flowers

27 June 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

Thank you for getting in touch, and please accept our apologies for the delay in responding to you, that's not the experience we want for our customers. Can you please reach out to our customer support team with your order number and a copy of this review via email at flowers@bunches.co.uk so we can look into this for you? Alternatively you can contact us on 01623750 343 Kind regards, Bunches.

Rated 5 out of 5 stars

ONLY Bunches will do...

I only use Bunches to send loved ones flower Bouquets beacuse they always deliver on time and the flowers are amazing and have longevity so the bloom is in effect 7-10days after delivery which is what I want. The prices are reasonable and thr reward system lets you gain discount on your next purchase. Good Job!!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

The flowers I ordered were delivered on…

The flowers I ordered were delivered on one of the hottest days and I was very concerned about how they would be. Although a little wilted on delivery once in water they were soon as beautiful and fresh as Bunches flowers always are. Don’t know why I was worried because Bunches have never let me down.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. The flowers were tiny. The roses had died before some of them had blossomed. For £30 i expected a lot more

25 June 2026
Unprompted review
Bunches.co.uk logo

Reply from Bunches.co.uk

We're really sorry to hear the flowers weren't up to standard. Can you please reach out to our customer support team with your order number and a copy of this review via email at flowers@bunches.co.uk so we can look into this for you? Alternatively you can contact us on 01623750 343 Kind regards, Bunches.

Rated 5 out of 5 stars

Array of beauty

Always easy to check in online. Flowers array. Delivery not a problem.
Fliwers received are always beautiful. The recipients always positive on receipt that flowers are beautiful. Big smiles and so happy. Highly recommended 👌

1 July 2026
Unprompted review

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