While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Finance Broker

Written by the company

Bullwaves is a regulated multi-asset broker trusted by global customers across 100+ countries. Our platform delivers cutting-edge trading technology that enables new traders, professional traders, and financial institutions to navigate the financial markets with innovative tools, providing access to over 150 assets across Forex, Commodities, Indices, and Shares.


Contact info

3.3

Average

TrustScore 3.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with Bullwaves so far. The platform is smooth and reliable, but what really stands out is their support.

A special mention to Sonia she has been incredibly helpful, responsive, and professional throughout. It’s rare to find this level of customer care in this industry.

Also, my experience with trading account 978736 has been very positive, with everything working as expected.

Overall, very satisfied and would definitely recommend 👍

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Bullwaves changed my perspective

At first I had doubts, but after using it for a while, especially seeing how smooth the withdrawals are, I’m honestly impressed.

20 February 2026
Bullwaves logo

Reply from Bullwaves

Thanks a lot for the 5 stars! 🚀
Glad you had a great experience — we’ll keep working to make it even better.
Appreciate you being part of it.

Rated 5 out of 5 stars

Good customer service

Reached out for help and got a quick response. Sonja was very helpful and guided me through everything clearly.

15 January 2026
Bullwaves logo

Reply from Bullwaves

Thanks a lot for the 5 stars! 🚀
Glad you had a great experience — we’ll keep working to make it even better.
Appreciate you being part of it.

Rated 5 out of 5 stars

Started using Bullwaves recently and…

Started using Bullwaves recently and the platform feels smooth and easy to navigate. Good range of assets and tools, overall a solid trading experience.

15 January 2026
Unprompted review
Bullwaves logo

Reply from Bullwaves

Thanks a lot for the 5 stars! 🚀
Glad you had a great experience — we’ll keep working to make it even better.
Appreciate you being part of it.

Rated 4 out of 5 stars

Shout out to you Malica

The agent that handle my query did it in an efficient manner, and was super professional.

15 April 2026
Unprompted review
Bullwaves logo

Reply from Bullwaves

Thank you for your amazing review! We’re really glad to hear you had a great experience with us.
If you ever need anything, our team is always here to help. We truly appreciate your support.

Rated 5 out of 5 stars

Bullwaves proved me wrong

Bullwaves proved me wrong. I thought it was bad at first, but the smooth withdrawals make it the best broker for me.

15 April 2026
Unprompted review
Bullwaves logo

Reply from Bullwaves

Thank you for your amazing review! We’re really glad to hear you had a great experience with us.
If you ever need anything, our team is always here to help. We truly appreciate your support.

Rated 1 out of 5 stars

However you have come across this…

However you have come across this broker, please stay away. It is the worst thing you can do for yourself. I dont even know how they even function and still are in business. They are a total scam. You will have nothing but stress with these people. They will call you and harass you. Some eastern europe girl probably ukraine or something. DONT DO IT. STAY AWAY
The credit bonus is something they will lure you with. But its not real credit. As soon as a trade is below your own balance, you will get stopped out. That means an open position with more than 5k credit and you only down 500 and you will get stopped if your own balance is only 400 left
3005201 my acc number

26 February 2026
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 5 out of 5 stars

Bullwaves Global has been reliable

Bullwaves Global has been reliable so far. Everything works smoothly, and communication is clear. Sonja in support was extremely helpful and made the process much easier. Appreciate the quick assistance!

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Very rarely write reviews but I think…

Very rarely write reviews but I think trustpilot should introduce a 0 star buttons just for these jokers.

My deposit from 3 weeks ago has somehow gone 'missing' - 15 live chat conversations, 3 raised tickets and 6 emails later i'm still being told i will be contacted once it has been resolved.

Please do not give your money to them - scam artists of the highest order who do not know the meaning of the words customer and service.

4 November 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 3 out of 5 stars

Money !!!!

Sent money over to be added to my account. Yet they have said it will be added when recived. My bank has confirmed it has been sent and recived buy them. All they say is they will open a ticket and get the accounts to look into this. Yet nothing has happened i wait 48 hr and again nothing happens. They just say i have to wait !!!!

21 October 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 1 out of 5 stars

Warning scam broker

I had a very negative experience. After trading for about a month they blocked my account and claimed I was trading aggressively, I've asked them multiple times to provide exact details they have ignored me, customer service keeps delaying and avoiding responsibility and haven't been able to access my profits since. Beware they are not properly regulated.

1 September 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 1 out of 5 stars

Payout rejected for a fake reason!

Dear Bullwaves Team,

My name is Ayoub, my account is 1205224. I hope this message finds you well. I am following up on my recent payout request for which I received a response indicating the use of grid trading. As mentioned previously by email, I would like to clarify that I have not employed such strategies, and the position IDs referenced in your message do not correspond to my account or appear in my dashboard records.

I kindly ask you to review this matter once again, as I am confident there must be a misunderstanding. I remain available to provide any additional information or clarification that may assist in resolving this issue.

Thank you in advance for your attention to this matter and I look forward to your reply.

Best regards,

15 September 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 1 out of 5 stars

Blocked my account and vanished all profits

They just blocked and vanished all my profits. Accusing of hedging and short term trades with big lot (0.3), but since when scalping is prohibited? Even hedging is just a strategy to reduce risk, not removing it entirely. They are a scam project once you become profitable (which I did after 3 weeks). They accused me of not taking enough market exposure, but I risked so much that I went into drawdown 2 times (or margin call how they call). Run away from this scam. Maybe having a better spread does not mean fair trading for retail. WORST BROKER!

13 August 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 1 out of 5 stars

Breached my funded acc for inactivity

So like i bought a funded acc early july 5 ish 2025 100k right doing everything perfect staying above the draw down following their specific rules

I made about 900 in profits - commission of 400 its what
ever

Just remember ive inputed 48 trades the whole of july some ups some down its what ever

On like july 31
They email me a image data of my profile saying i done 0 trades and its classified as inactive acc yeah wtf ik

My mt5 acc has proof pictures of trades on 100k acc they provided to me that i used to log in

I made my way to make a ticket on the 3third i complied to them all confused asf they told me to wait i wait the following tuesday they informed me of the reason but i didnt accept it reasoning being becouse thats not my error

It was technical error either on their side of computed part or data syncing with my mt5 acc for not even configuring the data

Like prier to all this right i spoke to someone and let them know hey the data is not like showing why is that next thing ya know he was ooh here it is i see youre in an active open trade

Hmmm how did that person see it but the rest didn’t confusing

Kinda sketchy scummy if you ask me felt like a robbery if ya ask me

All i ask for them is for

Accountability for a faulty system,
• Restoration (or fair replacement) of a paid, active evaluation/funded account,
• Protection from system-side errors affecting your results.

Fix their wrong doing just to keep a loyal costumer

Further more i got suggested by these people but not gonna put them on blast really popular sadly ive got into a awful dreadfull experience

End note
Still in the works of seeing the out come what the final verdict will be since 1st august i didnt trade put on a hall so rn its 6th 2nd day of waiting for a reply for the email and ill update here

If they reinstate everything make amends then ill suggest them if not then just dont go through the headache with these

As of 6 august the re instated the ac lc i got full acces for data sync is still not working at all and they flag their error as 1 error which i agree ti dis agree but hey i got the acc on my dashboard back to say the lease

3 August 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 1 out of 5 stars

A pure scam

A scam - stay away!
They will send you different websites and links with my.bullwaves and whatever but I would suggest that you stay away from this broker.
Definitely the worst experience.
You cannot withdraw your funds and the bonuses are fake.

3 June 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 1 out of 5 stars

Can't withdraw my funds

As other customers have mentioned, I was unable to withdraw my funds. Looks like a scam to be honest.

Dozens of emails and back and forth with support no luck. Stay away. Never resolved support request: TT123267

10 February 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Rated 1 out of 5 stars

Bullwaves stole my money

Today is 2nd May 2025.
I will be putting a negative review everyday until I receive my money.

On 2nd February 2025, I deposited $10,000 USD.

On 9th April 2025, I submitted a withdrawal request of $2,213.08 USD. The funds came into my Australian Bank Account within 5 business days as per Bullwaves T&C. Thank you for this.

On 17th April 2025, I made a lot of money and have decided to cash it all out. I submitted a withdrawal request of $33,491.50 USD.

I understand there was Easter Friday and Easter Monday so I waited until 29th April 2025. I have not received the money and it is still showing as "pending".

I raised an issue on 29th April and was told it is being reviewed by compliance.
I raised an issue again on 30th April - they said be patient.
I raised it on 1st May - they said someone will message me that day. No email received.
Today is 2nd May - I've decided to leave this review.

My account number is 915559.

I've spoken to their chat team - Peter, Pearl and Tawida. They didn't provide much support except "raised a ticket". There's no one I can talk to.

I have emailed compliance@... and support@... No response from them.

Ticket ID: Z23OAM - 1st May
Ticket ID: ZJLAE1 - 30th April

To the Bullwaves Team - Please pay me my money otherwise I'll be posting negative review everyday.

2 May 2025
Unprompted review
Bullwaves logo

Reply from Bullwaves

We take all feedback seriously. However, we were unable to locate any account or interaction matching this review.
We’ve requested additional information to investigate, but haven’t received a response.
We remain available to resolve this if the reviewer provides further details.

Show reviews in all languages. (18 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look