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1.9

Poor

TrustScore 2 out of 5

18 reviews

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Rated 1 out of 5 stars

This company is a scam

This company is a scam! I ordered peanuts and walnuts from them. They sent me an email that it was being shipped but I never got it. I called and emailed and they said they were shipping it and sent me a shipping link. Shipping link said it was started but never out for delivery. Now I can't even find their website anymore. I then disputed with my credit card company. They investigated and the company had the nerve to argue with them and showed them shipping information. Total scam and now I am out $30. I thought maybe it got stollen, NEVER have had a package stolen. Now after reading all these reports of similar conduct I see that it was a scam and fraud to my credit card company. I am not going to let this sit. My credit card company is my next call. Do not buy or engage...

15 September 2025
Unprompted review
Rated 1 out of 5 stars

I really wanted the products

I really wanted the products, but at over two weeks later they just would not send them. I would have been completely content with a partial order and an email of explanation, but nothing. I emailed them several times and they WOULD NOT RESPOND. And every time I sent an email checking on the order status, they would do something like make a shipping label for USPS and leave it sitting there with no updates, don't ship it, don't fulfill the order, nothing! And on top of that, you have to download an app to track it! How do you do business like that? I've canceled the order and am waiting for the refund. I've filed a dispute with the bank in the hopes of getting my $71 back. Fingers crossed....

29 August 2025
Unprompted review
Rated 1 out of 5 stars

I'm usually good at sniffing out shady…

I'm usually good at sniffing out shady sites, but these jerks fooled me. On 5/15 I ordered $99 of crystallized ginger from Bulkeez online, with advertised 2-3 day free shipping. They charged my credit card immediately. 5/22, I emailed asking if something was wrong, because my order hadn't shipped. 5/25, they replied, saying: "Order #7816 was canceled because we did not have enough stock to fulfill your order and your payment has not yet been refunded." 6/3, I emailed them again demanding my money be refunded and have been ignored. So much for trying to support a small business; they've done nothing at this point but steal my money, waste my time, and give me a headache.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Not a reliable company.

My first time ordering from this company was 4/29/25. I ordered 4 items. Fifteen days later my package arrived with only 3 of the items I had ordered. No invoice or explanation. I was charged for all 4 items. I called the phone number listed under refunds and returns only to get an "invalid number" message. I sent an email also and have heard nothing.

29 April 2025
Unprompted review
Rated 1 out of 5 stars

Command more than 3 weeks ago

Command more than 3 weeks ago, Bulkeez took my money but I never got my command (55€ for cardamome!!!!)
No answer at all : mails++ phone++: nobody, nothing !!!Shocking , awful: I never met such a site

20 March 2025
Unprompted review
Rated 1 out of 5 stars

Never buy from Bulkeez.com

"This is the worst company I have ever ordered from. I placed an order and waited for a week. I tried to contact the company's support to find the status of my order, but received no response. I sent several emails to 'care@bulkeez,' but still got no reply.
After almost two weeks with no response, I informed Bulkeez support that I would post a negative review on Trustpilot and Judge.me. The response was almost immediate, and they processed a refund for my order."

6 March 2025
Unprompted review
Rated 1 out of 5 stars

I wish I would have read the reviews …

I wish I would have read the reviews before purchasing from this company! I received highly damaged boxes with the part of the order I did receive, damaged bags, holes and torn bags, and several large bulk items I paid for and did not receive!!! The company said I had to pay to return the damaged items myself since I’m unable to use the damaged goods. The damaged bags and goods should be replaced or refunded!! I’ve never had an order and not receive several large bulk items paid for and so many damaged items!!

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Healthy n tasty!

I'm so glad I found Bulkeez! Their dried fruits are absolutly delish and I can feel the quality in every bite. Also, the website is eazy to navigate. I made a mistake with my order n they fixed it without any fuss. 😊 Wish I had found them sooner! Defo recomending to all my freinds.

2 September 2024
Rated 1 out of 5 stars

Terrible Company

Horrible company. They take your money and leave out items in your order if out of stock without notifying you or issuing a refund. They also short change you on amounts ordered. Customer service is non-existent. If you call you only get a voicemail and emails go unanswered, To top it off the products are mediocre at best. Complete SCAM

8 June 2024
Unprompted review
Bulkeez logo

Reply from Bulkeez

Hello, We requested more information via Trustpilot in order to look at your case. We have not received a reply from you. Additionally we didn't find your name matching any orders. If you ordered from our store please send an email to care@bulkeez.com. We will be happy to assist you. Thank you

Rated 1 out of 5 stars

Straight up scam!

I ordered $168.00 worth of Bulkeez products. I only received 4 out of 6 products the 2 products missing being the most expensive totaling $94. I have left emails with no response. I have called many times a just get a answering service that states the mailbox is full and disconnects the call. The online chat dosen't even give a response! The packaging was a Evian water box cut down with a package weight of 10.4 LBS My order was over 20 LBS. I've contacted Paypal for a refund and contacted the BBB. Worst company I've ever delt with!!

12 February 2024
Unprompted review
Bulkeez logo

Reply from Bulkeez

Hello Juan,
Thank you for sharing your feedback.
We are sorry to hear that you were missing some prouducts.
In this case we always offer a refund or replacement.
We requested more information through Trustpilot to find your order. However we have not received any so far.
If you ordered from us, please reach out to care@bulkeez.com, our customer service support will be happy to assist you.
Thank you
Bulkeez Team

Rated 5 out of 5 stars

Fast shipping fresh dried fruits

First time I bought on 11/27 and received on 11/30 second order on 12/08 and received on 12/11. The product are really fresh. I used to buy organic dried fruits on Amazon but the quality was always so so not as fresh. I am really happy with bulkeez so far.

27 November 2023
Unprompted review
Bulkeez logo

Reply from Bulkeez

Maddie,

Thank you so much for your feedback!

We look forward serving you again soo!

Bulkeez Team

Rated 1 out of 5 stars

2.5 weeks after and no command arrived

Payment taken, service not given, bad comment in judge.me was remouved.

28 August 2023
Unprompted review
Bulkeez logo

Reply from Bulkeez

Hello Amir,
Thank you for sharing your feedback. We are sorry to hear that your order is delayed or lost.
In this case we always offer a refund or replacement.
We requested more information through Trustpilot to find your order. However we have not received any so far.
If you ordered from us, please reach out to care@bulkeez.com, our customer service support will be happy to assist you.
Thank you
Bulkeez Team

Rated 5 out of 5 stars

I purchased several items on may 5th

I purchased several items on may 5th, and the order arrived just in time. The quality of the dried fruits I ordered are fresh. Will definitely order again!

5 May 2023
Unprompted review
Bulkeez logo

Reply from Bulkeez

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product and service has exceeded your expectations. Thank you for choosing us!

Rated 1 out of 5 stars

Don't order from this company - they troll their customers

Don't order from this company. They filter out all the 1-star and 2-star reviews on their review platform. They also take orders and don't ship them. Orders are a month old and they've done nothing. Don't waste your time or money.

UPDATE: After my interaction with their chat customer support and I posted this review, the company has proceeded to troll my company by sending messages to our customer support and posting fake reviews online. Instead of helping a frustrated customer who had spent $610 with their store, they trolled that customer online. I can't stress enough...DO NOT BUY FROM THIS STORE.

UPDATE: This company continues to troll my company months after I reached out through their chat support to complain about the level of service I was getting. They have gone so far as to place an order with my company and then file a fraudulent chargeback…using the Bulkeez PayPal account. We know who is behind it, we have the name, IP addresses and physical addresses. I can’t stress enough, do not do business with this company.

6 February 2023
Unprompted review
Bulkeez logo

Reply from Bulkeez

Allyson, we are sorry to hear that you had a bad experience with us. I personally checked and see that you ordered several times from us. All the orders were delivered. The last one was delay due to inventory issue related to worldwide COVID situation. We refunded you the day you contacted us to cancel your order. I can reassure you that our customer service didn’t “troll” you and I apologize if that’s the way you felt. We don’t like to see or hear when our customer are not satisfied and we hope you will give us a second change. Thank you

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