BuildStore Reviews 

What can I say, the team at Buildstore have made our self build project so much easier, with special mention to Shaun Smith, mortgage advisor who helped us secure the funds to finish our build. Thanks Shaun, you have been great!

A great service to use... ifyou are looking for a mortgage broker who is knowledgeable, proactive, and genuinely cares about getting you the best deal, look no further than Buildstore Mortgage Options. I will absolutely be recommending them to friends and family."

We had a great experience with BuildStore. Our point of contact there was Shaun Smith, who was very knowledgeable of the products and providers who would meet our specific needs. Then he was very good a taking us through the process of applying, securing the loan and working through the process of getting the cashflow right for our project.
Overall an excellent experience with BuildStore driven by Shaun, we would highly recommend them

One of the most pathetic efforts i habe ever encountered in 30 plus years of property dealings and financing.
3 weeks 6 different advisors and still not even shown any product they can provide.

Stuart was very good in explaining the process of obtaining a self build mortgage and has been great in helping us obtain the necessary finance.

Good experience, delivered what they said they'd do. If there was any delay Aysha had it covered and would endeavour to get to the bottom of it.

From the beginning, Build store and Laura in particular,) were extremely helpful and supportive. Understanding the needs for my mortgage and how best to pace me and the scenario I have (a SIPS panel house). They were quick and communicated really well - I thoroughly recommend.

I was so happy with the service provided from BuildStore. James Park and Aysha Mill were both so helpful and very responsive throughout the process. I ended with a mortgage offer I was more than happy with. The process was smooth and completed quicker than expected. They were understanding and never judgemental of my situation. Their support did not end once I’d paid my commission after I received my offer. They were there until I completed. I would definitely recommend. Thank you.

Don’t use them!!! They do not care about you as a customer! They purely work to gain their commission and not to get you what you need. They refuse to acknowledge when they are wrong and you will get no apology for them being a complete shower.
NO STARS!!!!!

Brilliant from start to finish. Great communication and supported the whole mortgage process to perfection. Cannot recommend enough.

Although a large organisation, large organisations depend on the people at the sharp end dealing with clients. So often the facet dealt with poorly is communication , both within the organisation and with the client.
A caring attitude toward the client is also very much valued for those in the often bewildering process of obtaining a mortgage.
Having successfully helped navigate me through the delicate process of gaining funding for a self build project whilst maintaining my own home I have been more than impressed with Buildloan.
In particular Shaun Smith and Fiona Robb have been professional throughout the process and presented information in an user friendly form.
The help has continued after the completion of the mortgage when further information was required from the solicitors and underwriters.
The only slight but good humoured discord has centred on the quality of rugby played by our respective nations.

This company (BuildLoan aka BuildStore) is a terrible entity to deal with. Their communications are poor at the best of times, partly due to the interface through their portal which makes it difficult to track conversations, resulting in a lot of repetition and tail chasing. Case workers are liable to go offline at no notice for weeks at a time, leaving you with no access to advice or funds. I have been waiting for more than 9 weeks for a request for funds to be passed to the mortgage lender. This delay in processing is costing me a lot of money. It is impossible to get an update from BuildLoan/BuildStore.

Proactive, maintained good communication throughout, couldn't ask for much more.

Shaun smith has been an asset to buildstore with his clear communication and ensuring the correct mortgage for my self build. I can’t thank him enough for all his help securing me the best mortgage for my needs.

Thanks again Elizabeth Connon

Excellent support throughout, in acquiring an Agreement in Principle for our my build mortgage.
Very quick at responding and offered invaluable advice along the way.

Really good advice throughout and explained things in a very clear way. Our circumstances were quite complicated but they found the best route for us.

First class support and advise throughout the build.

Very impressed with Buildstore and the service they provided - would definitely recommend. We initially dealt with Stuart who was very helpful, informative, knowledgeable and provided good advice for us. We were then assigned to Gordon with Nigel helping whilst Gordon was on holiday - both again were very friendly, helpful and knowledgeable. We had a tight timescale and all the team supported to help progress things as quickly and efficiently as they could.

Brilliant company, have been invaluable in helping us navigate self build finance as well be the liaison between the lender and us challenges inevitably arose.

Special mention to Kristi who has been excellent!

Buildstore guided us through the complete house-build financing process from start to finish. They were on hand to offer any help and advice we needed, and we couldn't have gone through this journey without their help! Many thanks to the whole Buildstore team!