Buildfix Reviews 

891
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being punctual, polite, and extremely thorough during every phase of the project. Many reviewers note that the teams arrive on time, work efficiently, and provide detailed updates on the progress. People also highlight the excellent communication, noting that technicians clearly explain the procedures and answer all questions. Consumers are consistently impressed by the successful structural repairs and the clean condition in which the work areas are left. Overall, individuals seeking reliable structural solutions consistently find this company service dependable and very satisfactory.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Service

Customers consistently note positive experiences with service, highlighting punctual arrivals and clear... See more

Quality

Consumers find quality to be positive and consistently report immaculate workmanship and professional... See more

Customer service

Customers report extremely satisfying experiences with customer service, highlighting prompt and professional... See more

User experience

Reviewers highlight positive aspects of user experience, describing the entire process as very professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very professionsl company and specialised teams to deal with. Starting with the structual engineer Chris that explained what needed to be rectified and provided the detailed quotes. Jack and team do... See more

Company replied

Rated 5 out of 5 stars

Engaged Buildfix to do ground work wall cracks and plastering. Ground work Sen and Harrison did a great job. Wall cracks and bars George and Kyle worked really good together and explained every s... See more

Company replied

Rated 5 out of 5 stars

This is the most efficient company we have ever dealt with. The communication was excellent and explained thoroughly by Bruno and Pedro. We had complete confidence. Andy checked the pipes and informed... See more

Company replied

Rated 5 out of 5 stars

Extremely happy to see my laundry room base sinking issue has been fixed perfectly. A huge thank you to Joe and Jamie. They arrived on time today as planned and explained the work they were going to d... See more

Company replied


Company details

  1. Structural Engineer
  2. Building Restoration Service

Information provided by various external sources

The Experts in Structural Repairs

Buildfix

Written by the company

The Experts in Structural Repairs
Combining the latest technological innovations with our extensive knowledge, we can repair wall cracks, stabilise foundations and stop rising damp with minimal disruption to the building, your daily life - and your budget!

Free On Site Inspection

Our Engineers will inspect your structural problem free of charge

Not only will we treat your home as if it’s ours, we also offer free house inspections and come to look at your house for no cost.

Contact info

5.0

Excellent

TrustScore 5 out of 5

891 reviews

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5.0

All reviews

(891)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Kurt explained the whole job in depth…

Kurt explained the whole job in depth and carried out the repairs in a professional and courteous manner. Highly recommended to anyone considering this type of work.

7 October 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the kind words, Pat — we’re stoked to hear everything went smoothly. Kurt takes real pride in making sure our customers feel confident and informed every step of the way. Appreciate the recommendation!

Cheers, Irene!

Rated 5 out of 5 stars

Excellent Job Buildfix!!

The Buildfix experience was great from the initial quote by Bruno to the works being completed by Andy, Sam and Quentin. Our front steps and a side concrete slab were subsiding causing a wall to crack and allowing water ingress. Bruno provided a lump sum quote regardless of the amount of material needed, this guarantee of the final price was not offered by other companies that quoted. Andy was very thorough in locating all the existing services (electrical and piping) around the house. Sam discussed the progress with us as the resin was being placed and was very knowledgeable about the impacts on the existing slabs.
Everyone was helpful, friendly and competent in their jobs. Would highly recommend.

9 October 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the amazing feedback, Suzanne! We’re really pleased to hear Bruno, Andy, Sam and Quentin took great care of you and got everything sorted properly. Sounds like a solid team effort, and we’re glad you felt supported throughout. Appreciate your trust in us — and thanks again for the recommendation!

Thanks so much, Irene!

Rated 5 out of 5 stars

Happy customers

This is the most efficient company we have ever dealt with. The communication was excellent and explained thoroughly by Bruno and Pedro. We had complete confidence. Andy checked the pipes and informed us. Jared and Kurt were the technicians and they were polite and kept us fully informed, step by step. Lastly Ryan fixed our brickwork. You can barely notice it. Great job.

30 September 2025
Unprompted review
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Reply from Buildfix

Thanks heaps for the lovely review, Judith! It’s fantastic to hear the whole crew — Bruno, Pedro, Andy, Jared, Kurt and Ryan — made such a great impression and kept you feeling confident throughout. We know how important clear comms and tidy work are, so it means a lot to hear we delivered. Appreciate your support!

All the best, Irene.

Rated 5 out of 5 stars

Very happy customers

Jared and Kurt were prompt, helpful and very knowledgeable about our job and the product/process.
Jared ensured we were kept fully informed as they proceeded and answered all our questions.
The site was left clean and tidy and we couldn’t be happier.

3 October 2025
Unprompted review
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Reply from Buildfix

Love hearing this! Jared and Kurt will be absolutely chuffed to know you’re so happy with the job. They take real pride in keeping things clear, tidy, and on track — sounds like they nailed it. Thanks heaps for sharing your experience and for choosing Buildfix!

Thanks again,

Irene

Rated 5 out of 5 stars

AN OVERALL EASY AND EXCELLENT PROCESS

What an easy process, from Joe first inspecting.
To Jamie and Joe doing the job, they arrived on time, explained the whole process and gave updates as they did the job.
Then left the place spotless after they were finished.

Thankyou to the whole Buildfix team for a very impressive job.

24 September 2025
Unprompted review
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Reply from Buildfix

Thanks a bunch, David! So glad to hear Joe and Jamie made things a breeze from start to finish — they’ll be chuffed to know you appreciated their work (and their tidy clean-up!). We love hearing stories like this. Thanks again for trusting Buildfix with your home!

Take care,

Irene

Rated 5 out of 5 stars

Sam from buildfix has been great

Sam from buildfix has been great, very professional, explanation on what been happening on each steps as he is working though. Very easy to talk with, experience.

5 September 2025
Unprompted review
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Reply from Buildfix

Thanks a lot for the kind words, Bhupendra. We’ll be sure to pass your feedback on to Sam — he’ll be chuffed to know his clear explanations and friendly approach made things easier for you. Great to hear you had such a positive experience with us.

Thanks again,

Judy

Rated 5 out of 5 stars

Outstanding Customer Service

Buildfix were fabulous to work with every step of the way. Judy was wonderful and organised everything very efficiently. I was even able to get the work completed earlier as promised due to a cancellation. The Engineers, Russell and Elliot completed a thorough inspection and explained everything clearly. The Services Inspector Michael D was meticulous in ensuring the job would not be hampered in any way and the team on the day being Mike, Colin, and Brad were absolutely fantastic. I'm thrilled with the result and highly recommend Buildfix. Thank you!

25 August 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the lovely review, Liz. It was a real pleasure helping get everything organised smoothly for you, and I know the whole team — Russell, Elliot, Michael, Mike, Colin and Brad — will be wrapped to hear your feedback too. We’re all thrilled you’re happy with the result and really appreciate you recommending Buildfix.

Cheers,
Judy & the Buildfix Team

Rated 5 out of 5 stars

Great experience with the BuildFix team

Everybody was super easy to talk to and really know their stuff. I know nothing about construction/building/engineering but both the engineer (Bruno) and technicians (Kurt) translated everything for me to help me understand what was going on. They answered all of my questions quickly and made me feel confident in the process.

20 August 2025
Unprompted review
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Reply from Buildfix

Thanks so much for your kind words, Ursula. I’m really glad to hear Bruno and Kurt were able to make everything clear and give you confidence along the way — that’s exactly what we want for our customers. I’ll be sure to pass your feedback on to them, they’ll be stoked.

Cheers,
Irene & the Buildfix Team

Rated 5 out of 5 stars

From start to finish Buildfix were very…

From start to finish Buildfix were very professional and provided an easy to understand process which we felt totally comfortable at every stage of the process.
Every person we dealt with were excellent, with every promise kept and explained clearly.
We would recommend Buildfix 100%

6 August 2025
Unprompted review
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Reply from Buildfix

Thanks so much for the glowing feedback, Ross. I’m really glad to hear you felt comfortable and supported right through the process — keeping things clear and following through on every promise is exactly what we aim for. We truly appreciate your recommendation!

Cheers,
Irene

Rated 5 out of 5 stars

Jared and Luke were great

Jared and Luke were great at explaining the process and kept me updated throughout. Would be awesome if Buildfix had plumbers to assist in rectifying the water drainage issue Buildfix identified but at least I now know the next project I need to complete

31 July 2025
Unprompted review
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Reply from Buildfix

Thanks for the thoughtful review, Sandra. Great to hear Jared and Luke kept you well informed along the way. We appreciate your feedback about plumbing support too — while it’s not something we handle directly, we’re glad we could help identify the issue so you know the next step.

Thank you,

Irene

Rated 5 out of 5 stars

Great job

Great job, friendly staff. Explained the whole process before and during the work. Highly recommend

24 July 2025
Unprompted review
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Reply from Buildfix

Thanks heaps for the lovely review, Diane! We’re so glad you felt supported right through the process — our crew always aims to keep things clear and stress-free. Really appreciate the recommendation, and if you ever need a hand down the track, just give us a shout.

All the best,
Irene

Rated 4 out of 5 stars

George arrived on time and carried the…

George arrived on time and carried the works out in a professional efficient manner

22 July 2025
Unprompted review
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Reply from Buildfix

Thanks for the review, Martyn — glad to hear George made a solid impression! We pride ourselves on being punctual and professional, so it’s great to know that came through. Appreciate you taking the time to share your experience.

Cheers,
Irene

Rated 5 out of 5 stars

Sam and Joe were phenominal

Sam and Joe were phenominal.
They were super friendly and informative.
They went to lengths I had not anticipated to achieve a great result.
An absolute pleasure to have them in,and work on my home

23 July 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Really appreciate the kind words, Mark — it means a lot to us. Sam and Joe take real pride in their work, so it’s great to hear they made the whole experience a positive one for you. We’re so glad you’re happy with the result, and thanks again for trusting us with your home.

All the best,

Irene

Rated 5 out of 5 stars

Wall crack repairs

George and Kyle occupied a large part of our house for three days. Their application and attention to all details was appreciated. They were skilled, competent, diligent and considerate.
Full marks and thanks to the both for an all round first rate job.

9 July 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Thanks so much for the thoughtful review, John. We’re really pleased to hear George and Kyle made such a strong impression — they put a lot of care into what they do, and it shows. It’s great to know their hard work and attention to detail made a difference. Appreciate you having us in your home!

All the best,

Irene

Rated 5 out of 5 stars

A lovely, trustworthy team

From start to finish, Buildfix were kind, considerate, and most importantly they were upfront. George, Kyle, Sam, and Chris were all wonderful to deal with and the house is more secure and comfortable for their efforts.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

5 stars for Sam and Joe!

Our first interaction with Buildfix didn’t go as planned. We are based over 2hrs from their office and they were reluctant to come out and inspect/quote our house. However, a few months later and we were on track to having our house stabilised!

The technicians arriving is where our experience with Buildfix went from good, to amazing! Sam and Joe were incredibly friendly and so helpful. They ran us through the whole process from start to finish, they told us what we should expect and explained each step of the process clearly. They did an amazing job with the injections, they were thorough and they made sure everything was done perfectly! We are so impressed with the finished product and the service we got from these gentlemen.

Can’t recommend this team highly enough, and the finished product is definitely worth it! It’ll be nice to see them venturing from Sydney with more business out of area in the future and we are grateful that they made the decision to come and help us so far from their home town.

24 June 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Thanks so much for the detailed and thoughtful review, Charlotte. We really appreciate your patience early on, and we’re thrilled Sam and Joe were able to turn things around and deliver the kind of service we’re proud of. It’s great to hear you felt supported every step of the way and are happy with the final result. We’re grateful you gave us the chance to help, even from a distance!

All the best,

Irene

Rated 5 out of 5 stars

Buildfix has done a great job in…

Buildfix has done a great job in ensuring the structure is done properly. Not only they did what they intended to do. They also went extra to patched up holes and gap in the wall and floor to make sure they look nice.

Highly recommended

3 July 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Cheers,

Irene

Rated 5 out of 5 stars

Professional Service

My wife and I were assisted by Sam & Joe from Buildfix in relation to some issues we were having with our house. It was a big problem for us - causing a lot of concern. Sam and Joe came in and were just really helpful, respectful and understanding. They communicated well and ensured we were all on the same page. They worked efficiently and during inclement weather to ensure the job got done. Their handwork and dedication was greatly appreciated and we could not recommend them any higher

2 July 2025
Unprompted review
Buildfix logo

Reply from Buildfix

Really appreciate the kind words, Ihab. Sam and Joe will be pleased to hear how much their care and communication meant to you — especially with the weather not making things easy! We’re so glad we could help ease the stress and get things sorted properly. Thanks for trusting us with your home.

Thanks again,

Irene

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