I had been looking for a hand cultivator to use on my allotment - but could not find any that offered good value locally. After a trawl around the internet I found just what I wanted or the Builders E... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered this product and it arrived within the timescale specified. It wasn't next day delivery but then I didn't pay next day delivery price. The laser measurer was exactly as it should be and wo... See more
Have just spent 20 mins typing a not so happy review to have it auto deleted...there is no mention of a word limit on this review page so I am not going to waste yet more time retyping it - I have was... See more
Company replied
I recently ordered a new sthil cut off saw at the price of £581,99 including vat, only to be emailed the next day to be informed that it was a typing error and had to pay the extra cost which equated... See more
2.9
Average
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not such a good service this time
Have just spent 20 mins typing a not so happy review to have it auto deleted...there is no mention of a word limit on this review page so I am not going to waste yet more time retyping it - I have wasted enough time on this order already!!
9 December 2014
Unprompted review
Reply from Builders Equipment
Dear Mr Kent,
We are very sorry that we were unable to meet your expectations on this occasion. We would like to apologise again that we were unable to supply the items that you ordered.
Unfortunately we had a problem with our description on the items that you ordered and this was despatched as single colour opposed to the dual colour as advertised.
The same day that you advised us of this error we tried to source the correct product. Unfortunately we were unable to source this product and as such we immediately gave a full refund and advised that you could keep the incorrect product as a gesture of good will.
We apologise again for this error.
Kind Regards
Builders Equipment web sales team
Cracking service and nice easy transaction
I ordered this product and it arrived within the timescale specified. It wasn't next day delivery but then I didn't pay next day delivery price. The laser measurer was exactly as it should be and would recommend. I had the previous model but it used to eat batteries but the internal battery on this lasts a lot longer.
11 September 2013
Unprompted review
Top service even for small orders
I had been looking for a hand cultivator to use on my allotment - but could not find any that offered good value locally. After a trawl around the internet I found just what I wanted or the Builders Equipment website. My order was handled promptly and the cultivator arrived a few days later. Although it was a small order about £12 in total it was handled speedily and the packing made the cultivator safe to travel. Splendid service. Give it a try for anything you need.
10 September 2013
Unprompted review
Service that counts
I purchased a generator from Bexpress at 1pm and for a silly amount of postage they got it to me the very next morning in perfect time and condition. Brilliant service.
26 June 2012
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.