The service itself was pretty good. I had communication with the person in charge of my plush, but there were times I had to reach out to ask what the updates were for the designing. They still respon... See more
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Budsies turns art into custom stuffed animals, makes custom plush dolls of people, large stuffed animals, and plushies for brands, authors, & more. Ships Worldwide.
United States
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Super happy! Amazing product, team, and company overall. 10/10 would recommend to anyone.

Reply from Budsies
Oh my goodness, our stuffed animal turned out so fantastic! The process was clear and transparent. The quality was amazing ! Would definitely use again for future projects !

Reply from Budsies

Reply from Budsies
We asked for an elegant. They body looks more like the body of the dog. The body doesn't look anything like elegant. Very disappointing experience. Do not recommend

Reply from Budsies
Be warned, if you choose to purchase using PayPal, you will not be asked to input a shipping address, so if you intend to send it to someone else's home (or the address linked to PayPal is old) your order will be shipped to the wrong place. The moment I placed the order online, I noticed the incorrect address and changed it in my account on the Budsies website, which was a full 5 weeks before it shipped. They still shipped it to the incorrect address, saying that account change applies only to future orders and that there was nothing they could do until (IF) the package was returned to them.

Reply from Budsies
The service was great! They responded at a reasonable time and kept me informed. If I had any questions, they responded. I spent a little more to get a sneak peek. When I had a revision for them, they corrected it. Super easy to work with.

Reply from Budsies
I have autism and one thing I love is having plushies for comfort, my partner drew me a picture so I could order my own and it turned out adorable and high quality. Budsies are not just for kids but can be for adults too and I'm super happy with my purchase! (:

Reply from Budsies
The service itself was pretty good. I had communication with the person in charge of my plush, but there were times I had to reach out to ask what the updates were for the designing. They still responded by the next day, but a suggestion is to give an auto response or a small estimate as to when the next process will begin so people aren't left wondering if their plush was forgotten about

Reply from Budsies

Reply from Budsies
AMAZING!!! My son is autistic and spends alot of time drawing his own versions of my singing monsters so for Christmas this year I decided to turn one into a plushie as he is also very fond of plushies. He hasn't received it yet since its not Christmas yet but I am beyond excited and pleased with the result! It is much better than I had hoped! I really enjoyed being kept informed of every step along the way.

Reply from Budsies
Easy to submit order. Company was great at communicating through email where our character was in the “building” process. Good quality and workmanship. Kind of pricey… for price paid, should include a “free” preview to allow for any small changes.

Reply from Budsies
I am very happy with the plush toy I ordered. It’s perfect and looks exactly like the original. I couldn’t have imagined it would be so beautiful and so similar to the original.

Reply from Budsies
Service was great! I got responses almost immediately and we communicated well. They were able to understand my requests and asked questions when they needed to.

Reply from Budsies
Item created was an interpretation of the creation submitted. Returned was a similar face, colors were ok, and fabric was soft. However, the movement of the original is entirely absent from the arms to the legs. Bad form…rather no form at all, strictly stiff & stagnant.

Reply from Budsies
Quality is fantastic! Came out so well. Only small complaint is wish the mustache on the stuffy would have been attached to the stuffy for a little further than it was. But 10/10 recommend. And will be having another drawing come to life through this company. The wait is a little long but bad. Again, quality was so great and well worth the wait.

Reply from Budsies
it did look like the character and the two that were made look completely different from each other.

Reply from Budsies
My budsie took a long time. I first put in the order in June and I've only just now received him in October. The original estimated shipping date was in August. Bear in mind, I am in Canada, but even still taking 2 extra months to get to me got me rather nervous.
Other thing is, as any other review might tell you for budsies, the finished product is not going to be 100% what you envisioned. They are a bigger company and therefore are more likely going to make some design decisions that you may not have made would you be making it yourself. I went in deciding I'd be okay with this, but also made sure to pay extra for their revision service.
I do love my plush, but the process of getting him brought some anxieties and there are indeed some aspects I would change should I have known about them.

Reply from Budsies
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