BudgetPetCare Reviews 

187
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Placed order for two meds that normally require Rx in the US. Order came but boxes look nothing like those advertised online. Item was shipped from Singapore. Hard to reach customer service but finall... See more

Rated 1 out of 5 stars

I ordered product in March there was never any tracking. When I sent the form to request information it went nowhere. When I finally got a response 2 months later it was through their customer servi... See more

Rated 5 out of 5 stars

I’ve ordered Bravecto for my 3 little chihuahuas, and also for my brother’s Staffy. Both times the orders arrived within 1-2 weeks (so plan ahead!). The boxes are slightly different than in the US upo... See more

Rated 5 out of 5 stars

Great experience! I have ordered pet supplies including prescription and flea/heartworm preventative medication on a regular basis from Budget Pet Care. No prescription nonsense from your vet. The pri... See more

3.3

Average

TrustScore 3.5 out of 5

187 reviews

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3.3

All reviews

(187)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so happy with this company

I am so happy with this company. I have 4 dogs and fleas had overtaken my dogs at one point and to take all 4 to the vet would’ve been so expensive. What’s so good with this company is I can order when they take their one pill and have it in before they are due.

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Customer service sucks

1st order went fine. But I had apparently opened 2 accounts. Not sure how that happened but received double order and I paid and save the products. BUTT! You can not see or change your auto orders online. You have to call and the guy I talked to barely spoke English. He cancel one of the accts and refused to transfer $16 of credits from the canceled account to my other acct. Said he could give me a $10 credit. I said OK. and he changed the next auto order out 6 months since I still had mets from original double order. Of course youu can't see auto orders so you have to trust he did it. I waited 5 days and the $10 credit never appeared. 12/19/25 chat was never active. Sent emails that were rejected. On 12/20 the chat was working and I was told he sees no information about a $10 credit. Said he would have to have the order number. I said there is no order. After trying to make him understand the whole long story I gave up and he agrred to cancel my account. I lost $27 of credits. The only notice you will get about the auto ship happening is an email that tells you your auto shipment is starting and you have 2 or 3 days to change it. Of course you have to call to do that. If you missed that email and 3 days has passed it is shipped and you have paid and not a darn thing you can do to stop it. There price was a little better than others but not worth dealing with. 1 star was a stretch.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

High Quality, Great Prices

I've been a customer of BudgetPetCare for more than a year. Their quality and pricing are always great. They've gained my trust so much that I have Nexgard Spectra for my Dog on auto order so I don't miss a dose. Their shipping is always on time.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

I always buy my cats revolution plus…

I always buy my cats revolution plus for large cats through budgetpetcare.com Because I have found them to have the best prices and they offer special deals. Take for instance my last order when you order four packages, you get two for free so I’m set for a while and don’t have to worry about my cat getting any of those pesky parasites! I highly recommend BudgetPetCare.com for your pets needs.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Their loyalty program is the best...

Their loyalty program is the best in the business. Not only do they have very competitive pricing, but you get to redeem points from previous purchases to redeem toward the purchase.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

I have been ordering from Budget Pet…

I have been ordering from Budget Pet Care for over 25 years yes I have had a wonderful experience and I also share with my family, friends and customers I am a Papillon breeder so I have many dogs and the price I pay here is very good I always get my orders quickly! Thank you for your continued good customer service. Happy Holidays. Sunshine Papillon in Florida.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

I’ve never been more thankful for…

I’ve never been more thankful for Budget Pet Care! Their products, prices and service are exceptional. I will never buy my pets’ medications anywhere else! I am a faithful customer for life. Thank you, Budget Pet Care! You have proven to be exactly what your name says, budget friendly & caring for pets.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

BudgetPetCare Best Price

I shop other pet supply sites comparing price, but always buy Revolution Plus for my cat from BudgetPetCare, because their price is always the lowest. I subscribe to their newsletter and use the discount codes to save even more money. Shipments arrive with what I ordered in the manufacturer's original retail boxes. I trust and will continue to buy from BudgetPetCare.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

My favorite Company

I have been ordering from BudgetPetCare for at least 2 years or more and they always get my iteams to me within a week. They are very easy to talk to and treat me very well as a customer. I am very pleased with them and their prices are within my budget.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Great Products and Prices

I have purchased flea treatment for my cats for several years from BudgetPetCare and I always get the best deals! I receive my items in a timely manner and their website is easy to navigate.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Very convenient and great prices

I have ordered from BudgetPetCare several times over the past year and I have subscribed for autoship of heartworm meds for my 3 dogs. You cannot beat the prices and the convenance of using them.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

BudgetPetCare lives up to its name!

BudgetPetCare lives up to its name!
I have found it to have the lowest prices, and then they have special promotions with even better deals! The customer service is excellent too. Owning a pet can be expensive, but it doesn't have to be if you order your supplies from BudgetPetCare.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Budget Pet Care - Great Company

Budget Pet Care has a huge selection of pet products that exceed our needs. They are a great company to work with and are very dependable. Highly recommend this company for all your pet med needs.

17 December 2024
Unprompted review

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