Budbee makes both sending and receiving parcels incredibly easy and convenient. The delivery is fast, the service is reliable, and the whole process is smooth and hassle-free. I have nothing but good... See more
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Delivers orders quickly and reliably. The only big problem is that if the delivery takes longer than expected for some reason, they hold the package for a very short time in the locker and it can be v... See more
Fast and easy, in the self-service package machines. 1 time they didnt notify me about my package being in it tho, i mean H&M didnt say anything either so. i guess communication problems sometimes... See more
Worlds greatest delivery. I bet these guys would deliver packages even if all the roads got destroyed by asteroids. I even bet they would deliver a package to a dead man by turning into a ghost... See more
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
Contact info
4.6
Excellent
216K reviews
Asks customers to review
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Worst delivery company ever
Failed to deliver my order multiple times for different orders. Postponing the delivery date every day without a notification or reason. Utterly disgusting customer service, very hard to reach and rude.
16 September 2026
Unprompted review
Reply from Budbee
Hi! We are really sorry to hear about the trouble with your delivery! As we cannot see your full order details with the information provided on Trustpilot, we unfortunately cannot see exactly what has happened. If you have any questions, concerns or feedback regarding your order, you are of course always welcome to contact us via the form on the website, via the tracking link you received via email/sms or via our app so that we can help you further with this. Kind regards, Budbee
Great and convenient services
8 September 2026
Top!!!!!!!
15 September 2026
The service was good .No stress I received my parcel so easily.
The experience was a very good one . The service was so fash and my parcel cane without any complications.
14 September 2026
Nice people
Nice people! And quickly, safe and close to my home or until to my places sometimes 🙌
15 June 2026
good system
6 September 2026
Constant update of package
11 September 2026
easily delivered in the store and easy…
easily delivered in the store and easy to find!
4 September 2026
Perfect service
Perfect service, only with the big boxes you need to be lucky and fast.
5 September 2026
Emails and website are in Dutch with no…
Emails and website are in Dutch with no possibility to translate easily to French. No indications on how to send back 1 order received in 2 separate parcels.
12 September 2026
Reply from Budbee
Hello,
On our website, you can change the language by clicking in the upper-right, which will bring up a list of the languages you can switch to. The available languages are as follows:
English, Finnish, Danish, Dutch, Swedish, French
Kind regards, Budbee
Reply from Budbee
Hello! We can see that it took 6 days from when you made your return until it came back to H&M. thats within a normal time frame and we can sadly not control what happens after that. We hope that the next return will go as fast as it usually does!
Best Regards, Budbee
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