Britmove Reviews 

406
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The guys at Britmove were fabulous. We were messed about with the timing of completion day but they took this very calmly even though they had short notice. On moving day, the team were working in tem... See more

Rated 5 out of 5 stars

We would absolutely recommend Britmove 100%! Stefan and his colleague worked professionally and really fast + were extremely pleasant about it! They loaded the contents of our house into a storage uni... See more

Rated 5 out of 5 stars

Where can I start... Arrived all ready with their protective equipment just before 7 am!They all worked non stop,from packing to dismantling and loading their huge van all within 5 hours.The other en... See more

Rated 5 out of 5 stars

We were let down by another removals company at the very last minute, and Britmove came to our rescue. On movign day, they arrived early, took very good care of our belongings, and transported and unl... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Packaging Store
  4. Packaging Supply Store
  5. Shipping Company
  6. Storage Facility

Written by the company

BRITMOVE is offering a range of expert removals services and storage solutions throughout UK and Europe. Our years of experience in our industry is allowing us to provide high quality services at great prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(406)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from start to finish!

Fantastic. We were able to get our move arranged at short notice. The team showed up exactly on time, worked really hard and had my whole property packed up by lunchtime. All unloaded in the new place swiftly, with care and asked me for direction along the way. Thanks Britmove - much appreciated

9 May 2025
Britmove logo

Reply from Britmove

Dear Simon,
Thank you so much for your fantastic review! We're really glad we could accommodate your move at short notice and that everything went smoothly from start to finish. Our team always aims to be punctual, careful, and responsive to our customers' needs—so it’s great to hear that reflected in your experience. Wishing you all the best in your new home, and thanks again for choosing Britmove!
Regards,
Britmove team

Rated 5 out of 5 stars

Very professional service

Very professional service. They arrived on time, packed everything we asked them to and delivered it to the new address. All dismantled furniture was properly built at the new property and they passed by the day after to pick up the boxes. I am very happy with the service.

5 May 2025
Britmove logo

Reply from Britmove

Dear Fernando,
Thank you so much for your kind words and for taking the time to leave us a review! We're really glad to hear that you were happy with our service. It was a pleasure helping with your move, and we're always here if you need us again in the future. Wishing you all the best in your new home!
Best wishes,
Britmove team

Rated 5 out of 5 stars

Great service from start to finish

Communication with Britmove was great before our move. on move day the Britmove team turned up on time as arranged and quickly and seamlessly loaded the removal van in Edinburgh and then unloaded everything as requested on the same day in Rutland. Very reliable service, Everything arrived safely and on time. Would highly recommend.

9 April 2025
Unprompted review
Britmove logo

Reply from Britmove

Dear Mary,
Thank you so much for your kind words and for taking the time to leave this wonderful review! We're delighted to hear that everything went smoothly with your move from Edinburgh to Rutland. It's great to know our team met your expectations and that your belongings arrived safely and on time. Your recommendation means a lot to us—thank you for choosing Britmove!
Best wishes,
Britmove team

Rated 5 out of 5 stars

House move

The team arrived promptly and were keen to get on with moving us out, advising us how they would work through the house to complete the job. The team assisted us in completing the packing and disassembled the beds and dining table with no issues. The whole team went out of their way to help and we could not recommend them more.

4 April 2025
Rated 5 out of 5 stars

Fantastic service

A very smooth move for us on a very stressful day, last day before stamp duty changes, we had to exchange and complete on the same day. Britmove provide a calm and careful approach and nothing is too much trouble, thank you to Bianca, John and his team we really appreciate it.
Tim & Ann

1 April 2025
Rated 5 out of 5 stars

Great stuff

We've been in our new house for nearly a week and it's time to do some reviews. Britmove we're fantastic. Bianca's communication was faultless right from the start. The quotation from our video walk round was very competitive and certainly much cheaper than one of our local companies.
The team arrived dead on 8am to pack the day before and efficiently packed and loaded three vans with most of our stuff including some pretty awkward items and heavy concrete pots with trees.
They arrived early on the move day, quickly loaded the remaining things and were on their way. We arrived at the new house 10 minutes after completion and they were ready and waiting to unload, which went without issues, despite being a wet and miserable February day.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service & incredibly communications …

Bianca has been absolutely incredible all the way from initial quote through to the actual move. This company have exceptionally high standards when it comes down to communication and go the ‘extra mile’ in making moving less stressful. We had a very coordinated, well managed team of 5 for our move and it was brilliantly executed. I would highly recommend Britmove. Thank you so much.

13 February 2025
Rated 5 out of 5 stars

Good service I will recommend to friends

The service is good. Bianca from the customer service is nice to answer all my questions about the quote, what services included and no hidden charge. I choose them after getting quotes from few removal companies.
The driver contacted me one day before the scheduled date to confirm the time and location.
The driver arrived on time and they worked quickly to dismantle the furnitures and load them on the truck with protections. They are nice and gentle.
Will reach to them definitely if I need any removal service in the future.

27 November 2024
Rated 5 out of 5 stars

Absolutely excellent company

Absolutely excellent company, which I have used now for the second time, and will be using again. Bianca is extremely helpful, as were the removal men.
Everything was moved quickly and with great care. Thank you.

4 November 2024
Rated 5 out of 5 stars

House Move. We booked this company to carry out our…

We booked this company to carry out our house move. Nothing was too much trouble for them, we had to change dates a few times due to everything in the chain not being ready! The guys arrived on time and loaded and unloaded our belongings with great care. They were polite and respectful at all times. I would definitely recommend them if you are looking for removals

23 July 2024
Rated 5 out of 5 stars

Experience Stress-Free Moving with Britmove – Ask for Bianca!

I recently had the pleasure of dealing with Bianca from Britmove during an incredibly difficult time in my life, following the recent passing of my husband.
Bianca provided an outstanding level of service that truly exceeded my expectations.

From our first phone call, Bianca demonstrated a perfect balance of professionalism and care. She gave me confidence from the very beginning, which is why I decided to go ahead with Britmove. She was clear with upfront pricing, with no hidden fees, and approached every aspect of the house removal process with empathy and understanding. Her expertise and guidance were invaluable, ensuring that I felt supported and informed throughout the entire process.

Having worked in the service industry at a senior level, I am typically very demanding and hard to please. However, Bianca's performance was nothing short of exceptional.

On the day of the move, the team was professional and swift. They began with a walk through of the house, assessing the situation and handled all my possessions with care, protecting fragile items. No removal marks were left on the walls, and everything went according to plan - they even brought their own water!

While the actual move was handled expertly, it was Bianca's professionalism and competence that convinced me to choose Britmove in the first place. She was responsive, proactive, and ensured everything went smoothly.

Bianca exemplifies how things should be done and sets a high standard for excellent customer service. I cannot recommend her highly enough for anyone in need of house removal services. She has my deepest gratitude and highest praise for her exceptional service.

Thank you, Bianca, for making everything seamless during a very challenging period.

MP

9 July 2024
Rated 5 out of 5 stars

Great service from contacting the…

Great service from contacting the office braking down cost of everything and how the works will be done to the lads coming out to my property then getting all stuff to the new property worked to a very high standards very quick

14 June 2024
Unprompted review
Rated 4 out of 5 stars

Really good experience with Britmove

Really good experience with Britmove - great consistency of communication from Bianca ahead of the move and in terms of getting it all booked in. Guys on the day were brilliant and worked doggedly, Taking good care of all our belongings. Only challenge was the lack of comms on the day of move, which meant a lot of hanging around and was a shame. Would still highly recommend!

24 April 2024
Rated 5 out of 5 stars

Top marks - fully deserves five stars.

Removal men arrived on time and worked non-stop to load and unload. They were very polite and friendly. The whole process was faultless which made the experience completely stress free for a couple of anxious pensioners. I would have no hesitation in recommending Britmove to anyone wishing for a seamless move.

3 May 2024
Rated 5 out of 5 stars

Moving house

They have been amazing with my move !
The team is exceptionally professional and extremely kind and helpfull. They made sure my move went very smoothly!
I would definitely recommend Britmove 😊

7 May 2024
Rated 5 out of 5 stars

Where can I start..Just super amazing

Where can I start...
Arrived all ready with their protective equipment just before 7 am!They all worked non stop,from packing to dismantling and loading their huge van all within 5 hours.The other end, worked even harder to reassemble and reinforce our IKEA quality wardrobes making them like brand robust new!All made a stressful experience of moving as smooth as it can get!Well done Britmove but most importantly,Stefan and his guys are a huge asset to your company.thank you all

25 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look