Bridgeflooring Reviews 173

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have bought Carpet (2025) and Engineered Wood (2026) from the team at Bridge Flooring. It is refreshing to deal with a knowledgeable team that show genuine interest in your requirements and desire... See more

Company replied

Rated 5 out of 5 stars

Bridge Flooring are really great! Great carpets and great service. A very prompt and helpful home visit is followed by a swift ordering process (compared, say, with large high-street stores who keep y... See more

Company replied

Rated 5 out of 5 stars

We have just had all our bedroom carpets replaced and the service throughout was first class. From choosing the carpet and colour through measuring, getting the estimate and booking the fitting everyt... See more

Company replied

Rated 5 out of 5 stars

We recently had our son’s bedroom carpet fitted by Bridge Flooring and couldn’t be happier with the result. The team who came to lay the carpet were friendly, professional, and very efficient throu... See more

Company replied


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

We have bought Carpet (2025) and Engineered Wood (2026) from the team at Bridge Flooring. It is refreshing to deal with a knowledgeable team that show genuine interest in your requirements and desires. Recommending different options that we might not have considered (LVT / Laminate / Real wood / Engineered wood etc). The carpet fitters were great. The Screed guys for the wood flooring were brilliant too. I laid the wood flooring myself having been persuaded by the shop manager that I would be more than capable!! Saved me a few pounds! All in all a GREAT experience. HIGHLY RECOMMENDED

4 April 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you so much for writing this honest review about Bridge Flooring, we truly appreciate it.
The Bridge Team

Rated 5 out of 5 stars

I always use Bridge Flooring for floor…

I always use Bridge Flooring for floor coverings. Their service is professional and attentive. The staff are friendly and informative and all work is neat and tidy.

26 February 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you for leaving us this review Irene and for your repeat custom. We are truly grateful.
The Bridge Team

Rated 5 out of 5 stars

Bridge Flooring are really great!

Bridge Flooring are really great! Great carpets and great service. A very prompt and helpful home visit is followed by a swift ordering process (compared, say, with large high-street stores who keep you waiting for weeks and weeks) and then careful fitting. We could not be more delighted with our new living room carpet. Also, we have used Bridge Flooring in the past for our bathroom floors and, again, the fitting was (and remains, several years on) superb. We won't go anywhere else for floor coverings now.

26 March 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you so much for leaving us this review Katherine, and for your repeat custom. We truly appreciate it. We are always working on how to improve our products and service :) so feedback like is just wonderful to see.
The Bridge Team

Rated 5 out of 5 stars

A pleasant experience

Thank you for making the purchase of a new carpet a good experience. From visiting the show room, to measuring and then fitting, the whole process was trouble free. The fitters were very professional and even cleaned up after themselves. I would highly recommend Bridge Flooring (Woodford Bridge).

20 April 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

thank you for taking the time to leave us this review Helen, we really appreciate it as it shows exactly how we operate and to the highest standard.

The Bridge Team

Rated 5 out of 5 stars

Exceptional Service

The staff at Bridge Flooring give an exceptional service and offer a wide variety of flooring and carpets. We have used them a few times and highly recommend this company.

16 February 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you Brian for taking the time to leave us this review and for your repeat custom. We hope you enjoy your new carpets.

The Bridge Team

Rated 5 out of 5 stars

Reliable, friendly and great customer service

Reliable, friendly and great customer service. I've had a variety of flooring from Bridge Flooring i.e. carpet, engineered wood, and Amtico vinyl tiles, all of which I'm very happy with and have had no issues with installation or product longevity.

19 February 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Hi Louise,
Thank you for your review and also, for your repeat custom. We truly appreciate it and are so pleased you are happy with everything.

the Bridge Team

Rated 5 out of 5 stars

Absolute first class job.

We have just had all our bedroom carpets replaced and the service throughout was first class. From choosing the carpet and colour through measuring, getting the estimate and booking the fitting everything went smoothly. On the day the fitters arrived promptly and were polite and friendly. The fitting was done expertly and was absolutely top notch as there were difficult fittings and wiring to work round. All done without any trouble. We are immensely pleased with the finished job and would recommend Bridge carpets wholeheartedly.

16 April 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you for leaving us this glowing review Barbara, we are so pleased you are happy. Feedback is so important to us as we are constantly trying to improve our products and service.

the Bridge Team

Rated 5 out of 5 stars

Son’s bedroom Carpet

We recently had our son’s bedroom carpet fitted by Bridge Flooring and couldn’t be happier with the result. The team who came to lay the carpet were friendly, professional, and very efficient throughout. They did an amazing job with the fitting, and the finish looks fantastic.
What really stood out was how clean and tidy they left everything once the job was complete – it made the whole experience stress-free. We’re really pleased with the service and would highly recommend Bridge Flooring to anyone looking for quality workmanship and great customer care.
Many thanks Bridge Flooring!
Diane Cavanagh

5 March 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you for taking the time to write this detailed review Diane, we truly appreciate it and are so happy you are pleased with everything. We hope to see you again soon.

The Bridge Team

Rated 5 out of 5 stars

Bridge Flooring are a great responsive…

Bridge Flooring are a great responsive company. Took their time to help us choose a carpet with no pressure. Once we ordered the flooring we were contacted with a date.

The fitters were great the installation went without a hitch.

15 April 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you very much for taking the time to write us this review Gary. Kind regards, The Bridge Team

Rated 5 out of 5 stars

We were recommended to Bridge Flooring…

We were recommended to Bridge Flooring by two people. When I phoned them for a quote they sent Mitchell around straight away to measure up.
We then went into their showroom to choose our flooring and it was Laura who helped and advised us.
The Amtico flooring has now been laid and we are very happy with the final result.

6 January 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you Mr Ettinger for this review, we really appreciate it. We are so pleased you are happy with the final result and we hope to see you again very soon.

The Bridge Team

Rated 5 out of 5 stars

Fabulous job.

Just had a bedroom carpet fitted. From when they came to give me a quote to completing the job everything was great. Everyone I met in the shop and at my home were very friendly and professional. Have used them for wooden floors and carpets. Always 10/10.

20 January 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you so much for this review Katie, and your repeat custom. Please do let us know if you need anything at all.

The Bridge Team

Rated 5 out of 5 stars

Great finish and service

Have used Bridge a couple of times for carpets from the Unnatural Flooring range. The service is excellent - nothing is too much trouble and the advice is spot on, plus the carpets always look great. Highly recommend.

9 January 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you for this review Cathryn, we are so pleased you are happy with everything. Hope to see you again soon!

The Bridge Team

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very professional installer’s for both amtico and carpet’s

16 January 2026
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you leaving us this review Erkan. Hope to see you soon.

The Bridge Team

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Very patient with us while we made up our minds and gave us lots of good advice! The Team who fitted the new carpets were very efficient and friendly. Delighted with the overall result.

5 December 2025
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you for writing this review Jo, we aim to deliver the best possible service always. We hope to see you again soon.

The Bridge Team

Rated 5 out of 5 stars

Outstanding Flooring Installation

Had a new floor laid recently and the entire experience was excellent. Everyone I worked with was professional and helpful from start to finish. Jon, the installer, did a fantastic job—he was friendly, knowledgeable, and his workmanship was absolutely perfect. I couldn’t be happier with the result and highly recommend their services!

25 November 2025
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Hi Simone, thank you for taking the time to write us this lovely review. We are so pleased you are happy with everything and hope to see you again soon.

The Bridge Team

Rated 5 out of 5 stars

Great value products (carpets) and…

Great value products (carpets) and excellent service (enquiry, quote, survey, fitting)

17 November 2025
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you for this review :) we are pleased you are happy with the product and service received from us.

The Bridge Team

Rated 5 out of 5 stars

friendly staffs and very happy…

Friendly staffs and very happy with the work.

24 October 2025
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thanks Nalini, we are pleased you are happy with everything. See you soon!

The Bridge Team

Rated 5 out of 5 stars

Rescued, repaired and re-laid our floor after serious botch by builder

I was having an absolute nightmare with the flooring in a new extension until I found Bridge Flooring. My original building contractor had installed Amtico flooring in 2023 as part of the extension works, and within 6 months it was lifting and the floor underneath was crumbling and turning to rubble. The floor had been installed on top of underfloor heating and was wall-to-wall, running underneath my new kitchen, into the hallway and utility and downstairs study. Basically, half the house. They had not used the right materials and the consequences were incredibly expensive and disruptive. The floor was in bits and I was too.
After a year of trying to pursue the original contractor for remedy I was on my own, and had no idea how to fix it. I didn’t know whether it could be salvaged without either raising the level of the floor (making the kitchen counters too low), taking out or damaging the new kitchen, or having to take out the very expensive UFH altogether.

I asked a few companies and most didn’t want to go near it. However, Bridge Flooring were willing to help (possibly Tommy felt sorry for me after I arrived in their showroom soaking wet from a downpour and in tearful despair!). After so much rubbish from my original contractor it was hard to know what advice to trust but I trusted their expertise, took a leap of faith and handed the problem over to them. And they fixed it.

It wasn’t easy at all - they had to take out the old flooring, working around the kitchen and without damaging the UFH, and then pour a new latex layer and relay a new surface of Amtico. When they took the old flooring up the condition of the subfloor was much worse than they expected and it took them a few days to find the right product to stabilise and bond the floor, before they could proceed to lay a new one. They went over and above to find a solution - a lot of people with a lot of experience were involved, and I think in the end they trialled four different products before being satisfied it was the right one. It took a lot more time and effort on their part than I think they had expected, but they stuck to the price they had quoted. Once they had fixed the subfloor the rest was fairly straightforward. The final flooring was exactly the same finish (same Amtico product) as the original but it looked miles better than the original ever had - a much better prepared surface and expert laying makes such a difference. I am delighted with it and more relieved and grateful than I can say to Tommy, Mitch and the team. Everyone who came to our house (and there were a lot of people over this job!) were lovely and really cared about putting this right for us. And they did a great job of cleaning up at the end.

Preparing and laying flooring is a highly specialist job, I have realised, and it makes a huge difference to the stability and the finish to get experts in (not to mention a proper warranty). I wouldn’t hesitate to recommend Bridge Flooring, they were absolutely amazing.

12 September 2025
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you for writing this amazing review for us Kerensa. We are so pleased that we were able to resolve the issues and provide a high quality service.

The Bridge Team

Rated 5 out of 5 stars

Satisfied customer for new kitchen floor

This is a nice showroom with very service minded and experience staff. There is a large collection where we looked at different Amitco. In the end we decided the Amitco Herringbone in Signature which gave a nice contrast to the kitchen, we were so happy with it. The installer from Bridge Flooring was superb and it is highly recommended to use them, they know exactly what is needed to be done, and see how to lay out the floor in perfect patters to match, using professional tools and techniques, and preparations.

31 October 2025
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you Geir, it was great to work with you. We are so pleased everything went well and it all looks wonderful. See you again soon!

The Bridge Team

Rated 5 out of 5 stars

Laminate flooring

Extremely good company to deal with, great workmanship, helpful , floor laid to perfection .
A very happy customer

15 October 2025
Unprompted review
Bridgeflooring logo

Reply from Bridgeflooring

Thank you Martine, we are pleased your floor is everything you expected and more. See you soon!

The Bridge Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look