The interaction with Brentham was smooth from start to finish. We knew what we wanted and were able to easily configure and order the chairs online. They immediately let me know what the estimated dat... See more
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Review summary
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What people talk about most
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Thrilled to find such a lovely company online. Andy was more than helpful. The table we ordered came within a week. (Our local suppliers quoted delivery after Xmas 🙇♀️) We live in the north ea... See more
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My second purchase of Ercol from Andy and his team. Once again the service was excellent throughout the process. Price was competitive. Andy and Jimmy were kind enough to unpack the table and take awa... See more
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A lovely shop in Ealing with knowledgable and helpful staff. We have bought a Spink and Edgar 3 seater sofa . Andy coped very well with my indecisiveness and even recommended a shop in Windsor where w... See more
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Company details
Written by the company
Brentham Furniture is a family-run furniture store based in Ealing, West London, with over 60 years of experience helping customers create beautiful and comfortable homes. We believe in combining quality furniture with personal, friendly service — something that has earned us a 5-star reputation with our customers. We carefully select collections from some of the UK’s most trusted names in furniture. For contemporary living and dining, our Gallery Direct ranges offer stylish tables, chairs, storage, mirrors and accessories. For handcrafted British upholstery, we are proud stockists of Tetrad, including the popular Warwick, Constable, Harris Tweed and Jacaranda collections. We also offer timeless designs from Ercol, famous for elegant wood and upholstery pieces, and the world-renowned comfort of Stressless recliners and sofas. For modern dining with an Italian touch, Connubia by Calligaris brings sustainable style and creativity. Alongside these, we also feature classic brands such as Parker Knoll, Old Charm, Bradley Furniture, Sherborne, Spink & Edgar, Celebrity, Bentley Designs, and more. Customers choose Brentham Furniture for our clear communication, expert advice, and reliable in-house delivery service. We’re pleased to offer free delivery across much of the UK and interest-free credit options, making it easier to find the right furniture for every home. Whether you visit our London showroom on Pitshanger Lane or shop with us online, we aim to make the process simple, enjoyable, and stress-free — helping you discover furniture that combines craftsmanship, comfort, and style.
Contact info
Pitshanger Lane 121-123, W5 1RH, London, United Kingdom
- 0203 282 7556
- sales@brenthamfurniture.co.uk
- www.brenthamfurniture.co.uk
5.0
Excellent
554 reviews
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Just good old fashioned customer care
Just good old fashioned customer care. We were let down by another supplier and Brentham provided the type of service we would wish to receive every time we purchase goods, but often don't. We wouldn't hesitate to buy from them again.
26 September 2025
Unprompted review
Reply from Brentham Furniture
Hi Ian,
Thank you so much for taking the time to leave your review. We’re really pleased to hear you’re happy with the customer service you received and with your new Gallery Direct Vancouver bedroom furniture.
At Brentham Furniture, we always aim to provide reliable communication, smooth furniture delivery, and a personal level of care that makes buying quality furniture easy and enjoyable. It’s great to know we could help after your experience with another supplier.
We truly appreciate your kind words and look forward to helping you again in the future.
Best regards,
Emma
Brentham Furniture
Great buying experience and delivered…
Great buying experience and delivered conveniently at the time we wanted by Dan who was a very pleasant and helpful man.
16 September 2025
Unprompted review
Reply from Brentham Furniture
Hi Nedka,
Thank you so much for the lovely review! I’m delighted you had a great buying experience and that delivery suited your timing. It was a pleasure bringing your Tetrad Harris Tweed Arbroath sofas—I hope you enjoy them for many years.
If you need any care tips or matching pieces, just let me know.
Best wishes,
Dan | Brentham Furniture
A great company for furniture
Excellent website, everybody involved with Brentham from their London store to their delivery team was approachable and efficient. Would highly recommend.
25 September 2025
Unprompted review
Reply from Brentham Furniture
Hi there,
Thank you so much for the wonderful review! We’re thrilled you found the website easy to use and that both our London showroom team and delivery crew were approachable and efficient. I’ll make sure your kind words are shared with everyone involved.
If there’s anything else we can help with, or if you need advice on future pieces, we’re here for you.
Best wishes,
Dan | Brentham Furniture
Stressless experience with a Stressless Sofa
It is a wonderful experience to purchase a Stressless Sofa with Brentham Furniture. As stated, the sofa is extremely comfortable that makes me feel like lying on the cloud. Its design and colour remark a high grand style.
The fantastic delivery of Andy and Jimmy even leaves a magical experience to me. When I was headache of the narrow and tricky hallway, they were so smart and experienced to put the sofa through it. Amazing! Their professional and sincere services are highly appreciated. Then my family and I can embrace the gorgeous sofa stresslessly.
24 September 2025
Unprompted review
Reply from Brentham Furniture
Dear Siu Ling,
Thank you for your kind words and for taking the time to share your experience with Brentham Furniture.
We’re delighted to hear that you’re enjoying your Stressless Windsor 3 Seater Sofa – it truly is a standout piece, offering the perfect blend of comfort, luxury design, and timeless style. We're especially pleased to know the sofa brings such comfort that it "feels like lying on a cloud" – that’s exactly the Stressless experience we aim to deliver.
It’s also great to hear that Andy and Jimmy made the delivery process so smooth, despite the challenges of a narrow hallway. Their ability to handle tricky access situations with care and professionalism is something we’re very proud of.
At Brentham Furniture, we’re committed to offering not just high-quality furniture, but also a seamless and stress-free experience from purchase to delivery. We’re so pleased your family is now enjoying the new sofa — stresslessly!
Best regards,
Dan
Director
Brentham Furniture
Excellent quality and customer service
I'm really happy with my Gallery Direct coffee table nest. The quality is superb and it looks great in my lounge, and fits in well with my other oak furniture. I'm always a bit hesitant about buying furniture online, but I need not have worried as Brenthams customer service was brilliant. I really appreciated the phone call to organise delivery around my holiday. The table arrived well packaged and very promptly. Thank you for a great experience!
15 August 2025
Unprompted review
Reply from Brentham Furniture
Hi Laura,
Thank you for the lovely review – we’re so pleased to hear you're happy with your Gallery Direct coffee table nest!
It’s great to know it fits in beautifully with your oak furniture and looks right at home in your lounge. We completely understand the hesitation around ordering furniture online, so we're really glad our customer service helped put your mind at ease.
Thanks again for choosing Brentham – and for the kind words about the team and delivery. We hope to help you again in the future!
Best wishes,
Dan
Brentham Furniture
First class in every way. Faultless. Thanks!
We are so happy with the magnificent sofa, chair and stool delivered yesterday. At every stage in the process the quality of service has been excellent: pricing, ordering, tracking, delivery (and help getting it in place and sorted). Communication throughout has been prompt, clear and helpful. The timeline given originally was met without hiccup. It is so refreshing to deal with people who genuinely care about things going well and who are lovely to talk with. Thank you very much! We will definitely come back for our next purchase.
16 September 2025
Unprompted review
Reply from Brentham Furniture
Hi Stewart,
Thank you so much for your incredibly kind words – it really means a lot to us!
We’re thrilled to hear how happy you are with your Tetrad Warwick Grand Sofa, Tetrad Ellington Chair, and stool. They’re stunning pieces, and we’re glad the whole experience – from ordering to delivery – was smooth and enjoyable for you.
It’s always our aim to provide helpful, friendly service and clear communication, so it’s great to know that came through. We’ll pass on your lovely feedback to the whole team!
Looking forward to helping you again when you're ready for your next piece of quality British furniture.
All the best,
Dan
Brentham Furniture
Gallery Bed and Stool
We were looking for a particular bed and matching stool, and came across Brentham Furniture, so glad we did, the service was fantastic, from ordering through to delivery. And the salesperson Andy was just brilliant.
15 August 2025
Unprompted review
Reply from Brentham Furniture
Hi Stephen,
Thanks so much for the great review! We're really glad you found the Gallery Direct Bed and matching stool with us – and even happier to hear the service from start to finish was spot on.
Andy will be chuffed to hear your feedback – he’s always happy to help!
If you ever need anything else for your home, we’re here.
All the best,
Dan
Brentham Furniture
Very positive buying experience
Very positive buying experience. Ordered a bench, which was cheaper than a number of other companies selling the same item. Received a telephone call to check the order, and address, adding additional details for the driver as we are in a new build which doesn't yet appear on sat nav. Received the furniture within the timescale expected and was perfect and exactly as described. Highly recommended.
10 August 2025
Unprompted review
Reply from Brentham Furniture
Hi C Kay,
Thanks so much for the lovely review. We’re delighted the Gallery Direct Eton Rope Bench arrived on time and exactly as described, and that our call to double-check the order details—especially the new-build address—was helpful. Great to hear you found our price competitive too.
If there’s anything else you need, we’re here to help.
Best wishes,
Emma – Brentham Furniture
Excellent company
Very impressed with the whole process from ordering to delivery. The Stressless sofa is absolutely gorgeous and Andy was an absolute star, going above and beyond to keep me informed on progress (even while he was on holiday!).
I would happily use this company again. Thank you, Andy.
5 September 2025
Unprompted review
Reply from Brentham Furniture
Hi Isabella,
Thank you for the lovely review. We’re delighted the whole process—from ordering to delivery—went smoothly and that you’re loving your Stressless Windsor 2-seater sofa. Andy will be chuffed to hear your feedback; he really does go the extra mile (even on holiday!).
We’d be very happy to help again whenever you need us.
Best wishes,
Emma – Brentham Furniture
Excellent furniture store
Excellent furniture store. Great choice, competitive prices and knowledgeable staff. Would highly recommend.
1 July 2025
Unprompted review
Reply from Brentham Furniture
Hi David,
Thanks so much for the kind words. We’re really glad you found a great choice, fair prices, and helpful advice from the team. We appreciate the recommendation!
Best wishes,
Emma – Brentham Furniture
Brentham have been a breath of fresh…
Brentham have been a breath of fresh air to deal with, from our initial enquiry via their website, talking to Andy for advice, placing the order and receiving the Stressless sofa today. No sales pressure, just good old fashioned service and at a great price too. The delivery team were spot on and took all the rubbish away, leaving everything spotless. Top notch in every sense.
5 September 2025
Unprompted review
Reply from Brentham Furniture
Hi Neil,
Thank you for the fantastic feedback. We’re so pleased your experience—from your website enquiry and Andy’s advice through to ordering and today’s delivery—felt easy and pressure-free. Delighted to hear you’re happy with your Stressless Anna sofa and that the delivery team handled everything and left the place spotless.
If any questions come up or you need anything down the line, we’re here to help.
Best wishes,
Emma – Brentham Furniture
Friendly service
Real friendly service! And delivery was on time. Love our new sofa!
3 September 2025
Unprompted review
Reply from Brentham Furniture
Hi Wes,
Thanks for the lovely review. We’re really glad the service felt friendly and your delivery arrived on time. Enjoy your new sofa! If you need anything, just let us know.
Best wishes,
Emma – Brentham Furniture
Very pleased with our Online Furniture Purchase and Service received from Brenthams
We ordered a Gallery Okayama bed from Brentham Furniture after discussing it first with Andy. He was very helpful and informed, and a pleasure to talk with. Our order was processed quickly and delivered promptly. We are very pleased with the bed and, based on our experience, very happy to recommend Brentham Furniture to others. Thank you
18 July 2025
Unprompted review
Reply from Brentham Furniture
Hi KH,
Thank you so much for the wonderful review! We’re thrilled you’re pleased with your online furniture purchase and the service from Brentham Furniture. It’s great to hear that Andy’s expert product advice helped you choose the Gallery Direct Okayama bed, and that the order processing and prompt delivery met your expectations.
At Brentham Furniture, we pride ourselves on friendly, knowledgeable customer service, quality bedroom furniture, and fast, reliable delivery across the UK. If you ever need matching pieces or further assistance, Andy and the team are here to help.
Thanks again for recommending Brentham Furniture—your feedback helps other customers buy the Gallery Okayama bed and shop with confidence.
Warm regards,
Emma – Brentham Furniture
Outstanding service from this retailer
Outstanding service from this retailer. Good selection online and in-store of quality furniture. Mid range prices but good value. Very good communication regarding orders delivery. Highly recommended.
22 August 2025
Unprompted review
Reply from Brentham Furniture
Hi Keith,
Thank you for your wonderful review! We’re so pleased you’re happy with your Parker Knoll Michigan 2 Seater Sofa and found both our online and in-store furniture selection to be good value. Great communication and smooth delivery are really important to us, so it’s lovely to hear this came through.
We truly appreciate your recommendation and look forward to helping you again in the future.
Best wishes,
Dan
Brentham Furniture
Brentham Furniture is a delightful well…
Brentham Furniture is a delightful well established family firm from whom we recently bought our Parker Knoll chair. We could not fault, the assistance, courtesy and all round excellent service we received. Andy and his colleague personally delivered the chair and went the extra mile in getting through the window and set up. Cannot praise them enough and would definitely buy more furniture from them in the future
23 August 2025
Unprompted review
Reply from Brentham Furniture
Hi Jill,
Thank you so much for your lovely review! We’re delighted you’re enjoying your new Parker Knoll Hudson 23 Power Plus Recliner Armchair and that our team made delivery and setup as smooth as possible. Andy and his colleague will be so pleased to know their extra effort was appreciated.
We’re proud to be a family business offering quality furniture with personal service, and we’d be delighted to help you again in the future.
Best wishes,
Dan
Brentham Furniture
Excellent service and product
They were very prompt in answering questions when I was deciding what to purchase.
Delivery was swift and very easy.
The product is even better quality than I thought. The seat cushion is fixed and nice firm filling. Back cushion is loose. Very comfortable chair.
Half the price of big brand equivalent such as Ercol but just as good quality.
7 August 2025
Unprompted review
Reply from Brentham Furniture
Hi Janine,
Thank you for your kind words! We’re so glad you love your Gallery Direct Reliant Armchair. It’s great to hear our quick service, smooth delivery and the chair’s comfort and quality all lived up to expectations – especially at such great value compared to big brand alternatives.
Thanks again for choosing Brentham Furniture!
All the best,
Dan
5 Star from the very first interaction
5 Star from the very first interaction. Knowledgeable, professional and no sales patter. Just great customer service. We were kept informed at each stage and delivery was on time and Dan even took the wrappings away after setting up and placing the sofa's where we wanted them. You couldn't ask for better.
14 August 2025
Unprompted review
Reply from Brentham Furniture
Hi David,
Thank you very much for your kind review. We’re really pleased to hear everything went smoothly and that Dan was able to get your sofas set up just the way you wanted.
The Tetrad Harris Tweed Arbroath Grand Sofa and Snuggler are wonderful choices – full of character and comfort – and we hope you’re already enjoying them in your home.
We truly appreciate you choosing Brentham Furniture, and we’re always here if you need any help in the future.
Best regards,
Emma
Brentham Furniture
Absolutely amazing service
Absolutely amazing service. Kept me updated with my delivery really well and the table I ordered is beautiful!
14 August 2025
Unprompted review
Reply from Brentham Furniture
Hi Lana,
Thank you so much for your lovely review. We’re delighted to hear that you’re pleased with your Gallery Direct Cannes Coffee Table and that our team kept you updated throughout delivery. It’s a beautiful piece and we hope it brings plenty of style and enjoyment to your home.
We really appreciate you choosing Brentham Furniture and look forward to helping you again in the future.
Emma
Brentham Furniture
Solid, trustworthy company, great customer interface, take the pain out of your capital purchase for your home!
Purchased a couple Tetrad pieces from Brenthams, a totally pain and worry free buying experience! Dan or Andy responded to emails and telephone messages almost instantly, every thing from ordering to enjoying the furniture last night was easy and smooth. Highly recommend, thank you Brenthams!!
13 August 2025
Unprompted review
Reply from Brentham Furniture
Hi Mr Harrison,
Thank you so much for your kind words. We’re really pleased to hear that ordering with us was smooth and that Dan and Andy could help make everything easy for you.
It’s wonderful to know your new Tetrad Warwick Grand Sofa and Snuggler have arrived safely — they’re beautiful pieces and we hope you enjoy them for many years to come.
We truly appreciate your recommendation and look forward to helping you again whenever you need us.
Emma
Brentham Furniture
Excellent
Very quick communications, fast and professional delivery. Excellent all round!
12 August 2025
Unprompted review
Reply from Brentham Furniture
Hi Ross,
Thank you so much for your excellent review. We’re delighted that you’re enjoying your new Fama Lenny chair and that our quick communication and professional delivery made the process easy. The Lenny is such a stylish and comfortable design, and it’s wonderful to know it’s found a happy home.
Thanks again for choosing Brentham Furniture — we really appreciate your support.
Emma
Brentham Furniture
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