The Brennan B3+is a fantastic all-in-one solution for anyone with a large CD collection who wants to bring their music library into the digital age without the hassle of a computer. The unit combines... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... See more
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I was really impressed with the speed of delivery , ordered at about 16:00 , delivered at 07:20 the following morning. So far I have loaded about 5000 tracks & am currently compressing them to FLAC .... See more
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The Brennan B3 I purchased is perfect, it is the cd storage device I have been praying for. Excellent for storage of all of your CD collection, an easy set up process, straight forward app usage a... See more
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Company details
Information provided by various external sources
Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008
Contact info
United Kingdom
- www.brennan.co.uk
4.5
Excellent
999 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer service
7 April 2026
Reply from Brennan
Hi Keith
Glad that you are happy with the Brennan B3+ 2TB - and happy we got things sorted. I will let Martin and Amanda know.
Jenny
Getting a part for an older jb7
Getting a part for an older jb7 and works perfectly. Quick delivery, great service
16 April 2026
Reply from Brennan
Hello Steve
Thanks for the five stars. I'm not sure how you measure the age of JB7s - I mean is it like dog years? They are all at least ten years and some are getting on for twenty - which is very satisfying to me.
Martin
Reply from Brennan
Hello Ian
Thanks for the five stars. Glad you found the B3+ easy to setup. You did well to buy the B3+ now the price of hard disks is driving the price up. Every batch we buy costs more than the last - its the AI boom causing component shortages.
Martin
Quick communication and correct advice
15 April 2026
Reply from Brennan
Hello Paul
Thanks for the five stars - glad we could help. We sold a lot of B2 SD cards recently but there are tens of thousands of B2s out there. They hold up their value too - I just had a look on Ebay - I think the price of a second hand B2 is going up.
Martin
I've had a Brennan for well over ten…
I've had a Brennan for well over ten years and it's fantastic. When I had a recent query, I got a very quick reply that solved my problem and enables me to carry on enjoying all my music from one device.
15 April 2026
Reply from Brennan
Hello Ian
Thanks for the five stars. Glad your B2 is back in business. I take a lot of pride in product lifetime and right to repair. I'd rather keep an old brennan going than sell a new one.
Martin
Excellent delivery!
Excellent delivery- said 3 to 5 days, arrived in just over 24 hours! Have ripped nearly 60 albums, in one day- great!
15 April 2026
Reply from Brennan
Hello Andrew
Thanks for the five stars - glad you are enjoying your B3+ and thanks for the 60 albums in a day mention. That's going to help buyers.
Martin
Extremely helpful and patient staff
Extremely helpful and patient staff. Excellent service
15 April 2026
Reply from Brennan
Hello Davd
Thank you for the five stars - glad you found Amanda and Paul to be helpful and friendly and that you are happy with your B3+
Martin
Reply from Brennan
Hello Stephen
Thanks for the five stars - glad we could help and that your B2 is back in operation
Martin
Quick service
2 April 2026
Reply from Brennan
Hello Terry
Thanks for the five stars - good to hear from a JB7 owner
Martin
Setup tricky but works well once completed
Delivered promptly. Setup a little tricky but once setup seems to work well.
14 April 2026
Reply from Brennan
Hi Jeff
Glad you are enjoying your Helix. Let me know what you found tricky and I can perhaps make some changes to the documentation. Email me at thebrennanb2@gmail.com
Martin
Excellent product
Excellent product, (still in the process of loading my CD collection )arrived when told it would. Easier to set up than I thought it would be .
13 April 2026
Reply from Brennan
Hello Martin
Thanks for the five stars - glad that you found your B3+ was easy to set up - and thanks for sharing that.
Martin
App and Web UI are really dysfunctional…
App and Web UI are really dysfunctional and useless
13 April 2026
Reply from Brennan
Hello Walid
Sorry to hear that you are not happy with the app and webUI.
I don't know if there is a networking issue behind this or if you dislike the way they operate so I'd be grateful if you could tell me more.
In particular let me know what device you are using - mobile phone, laptop, tablet etc.
Also which of the four web UI variants you have tried.
In fact I am currently considering a refresh of the web UI - it is almost a decade old - which should tell you that it is stable and generally enjoyed by owners. But it may look dated by comparison with modern web designs.
Let me know what you disliked about the web UI. Was it too complicated? Or did it not do something? Or was it too unlike other apps?
I'll email you directly but I'll be keen to hear your views
Martin
Reply from Brennan
Hello William
Thanks for the five stars - glad you found us friendly - I think that's important. Nice to hear from a JB7 owner as always.
Martin
Got my music back.
Having access to most of my music is great, only thing is trying to find the rest of my cd’s that are buried.
8 April 2026
Reply from Brennan
Hello Andrew
Thanks for the four stars - good to hear you are enjoying your B3+. Let me know how we can earn that fifth star.
Martin
Ordered part over weekend
Ordered part over weekend, arrived on Tuesday morning.
Excellent.
9 April 2026
Reply from Brennan
Hello Derek
Thanks for the five stars glad your B2 is back in business. We seem to have sold a few of those cards this week.
Martin
Prompt and accurate response to email…
Prompt and accurate response to email request for advice and assistance. Speedy dispatch of part required for fix (SD card ).
9 April 2026
Reply from Brennan
Hello Paul
Thanks for the five stars - glad your B2 is back in business.
Martin
The product is great but I’ve found the…
The product is great but I’ve found the app doesn’t work well at all. Keeps losing tracks even after I’ve refreshed it
9 April 2026
Reply from Brennan
Hello Malcolm
Glad you like your B3+. If you could email me at thebrennanb2@gmail.com with a more detailed description of the problem you have with the app then I will try and help. Ideally if you describe in steps what you do and what you see - I should be able to reproduce what you are doing.
We do find that the web UI is more stable if Wifi is poor but I'd be very interested to learn more
Martin
Top quality player easy to set up and a…
Top quality player easy to set up and a fast delivery
10 March 2026
Reply from Brennan
Hello Richard
Thanks for the five stars and sharing how easy it was for you to set up.
Enjoy your music
Martin
Excellent service
Excellent service & we purchased the Brennan B3 after my husband had done some research he decided this is what we needed to store our vast music collection and enjoy listening with our new Sonos speakers. Brilliant invention!
7 April 2026
Reply from Brennan
Hello Meg
Thank you for the five stars - glad the B3 is living up to your hopes. Given that you have a "vast" music collection make sure you backup as you go and then make a fresh backup when everything is loaded.
Martin
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