Brelsen Reviews 235

Say they posted out watch with tracking number but not posted. They don't have any means of contact other than a support email, I have sent 18 separate emails over last 48 hours. No response at all. I guess they are a scam company. Please avoid

Beautifully crafted watch bought for a wedding gift. Delivery was super fast to Australia. Only disappointment with such a stunning watch & visible mechanism was to see the cover appeared to be lesser quality

I was very very pleased with the watch I had purchased for my husbands birthday & he was also very pleased to receive this preseny

The ordered pocket watch hasn't been delivered to my address. I reported it to the customer service and they told me to chase it up with the courier myself and have ignored my past 3 emails I sent them (and Ive been patient- it's been over 2 weeks now). I requested a refund and they've ignored it.

Prompt delivery. Beautifully engraved. Keeps excellent time. Wind twice a day.

I have ordered the Onyx Black Double Hunter Mechanical Pocket Watch. The watch itself is absolutely beautiful and my son was so happy to receive it as a gift for his departure to a new job in Antarctica! The delivery from Brelsen was spotless, quick and safe, nicely and safely packed. I could not recommended it more enough- if you want to buy an elegant gift for someone you love.

Ordered online, delivered on time as advertised, nice looking mechanical movement makes for an attractive timepiece.

Hi ,

I today received a
ROYAL SILVER DOUBLE HUNTER MECHANICAL POCKET WATCH

For a Christmas gift from my Daughter
I followed the instructions to the letter and to my total disgust the Watch failed to work.
I have completed all on line correspondence but as it’s Christmas Day I cannot get to an open post office until after Christmas.
I am absolutely disgusted with the quality of this product and I DO NOT want the same item returned back to me.
I believe I am on the 14 Days receipt today , so I hope I get help !!

Hi ,

Please see bellow , I have sent prior E mails re this Watch as it failed to work.
I was preparing it for return postage when to my Horror , I opened again and it just feel apart.

I NO LONGER request a REPLACEMENT I now want a FULL REFUND

My Daughter is totally Distraught as like I said before this was a Christmas Gift .

Please address ASAP

Fine product - quality watch with excellent and stylish strong chain.
Backed up by prompt and informative communication.

Beautiful looking piece. Wonderful customer service and prompt shipping. Will definitely use them again. Thank you 🙂

Bought the watch and I was originally impressed. It looked great. Within 2 weeks it stopped working. Tried to get a replacement or refund from the company. They told me to return it at my cost. Then I heard nothing from them. They didn't respond to my emails so it was pretty much a waste of money. Too bad because I liked the watch.

I ordered the double hunter, gold, mechanical, version of this watch. It arrived within a couple of weeks and has been working perfectly so far. It seems to gain about two minutes over a period of a week. I plan on leaving it as it is for another few weeks-think of it as 'running in.' Then I'll adjust it using the regulator. I remember having to adjust wristwatches and clocks on a daily basis when I was younger, so I don't see this as a failing, particularly for a watch that is relatively inexpensive. It looks great and is a pleasure to wear with a waistcoat.

The brelsen watch that I received for a Christmas present is absolutely beautiful. Not only is it beautiful but it’s very well made and works wonderfully. I absolutely recommend this product to every. :)

I ordered a silver pocket watch. Got one in black instead. Not what I ordered. Decided it was not worth the cost of returning it for replacement. Was advised that someone would follow up my complaint and get back to me. Which never happened.
Anyway I found that the watch I received didn't work anyway.
At the very low sales price of around $69 dollars I probably got what I paid for. I reckon it is not worth the cost of pursuing this matter for a replacement. So it will be a case of 'into the bin , Jim.' and chalking it up to a bad on line purchase experience.
Ken Outch

So happy with my purchase !
The quality and packaging is very exquisite and impressive. Thank you for delivering fast and having great communication! Will buy from here again!

I recently purchased the Gun Metal Quartz Analog Pocket Watch as a 40th gift for my son - extremely happy with the watch, it’s price and how quickly it was sent - would recommend to others

From prompt delivery to a high-quality product, Brelsen exceeded my expectations.
I bought the pocket watch as an 18th birthday gift for my nephew, and he was completely blown away. His dad wants one now!
It is beautifully made, and even the box added to the overall appearance of a luxury item.
Highly recommend.

Great workmanship, like a piece of mechanical art a great price.

The order system was so easy, my watch came within the time stated and was exactly as described, I ordered it for my son on his wedding day, just know he will love it, so glad I went to this company for it, would definitely recommend them.

I will never purchase anything from this company again. The watch that was to be a Christmas present for my Grandson did not work. It was broken when we received it. I tried several times to contact the company for information on how to get the watch replaced but never received a response.