Brayleys Cars - Brayley Nissan Oldham Reviews 

248
TrustScore 4.5 out of 5

4.6

Saint Mary's Way, OL1 1NW Oldham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was given a quick appointment. The car was repaired and ready for collection at the requested time. Good communications and helpful staff on the service reception desk. Would have preferred to spea... See more

Company replied

Rated 5 out of 5 stars

Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... See more

Company replied

Rated 5 out of 5 stars

We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... See more

Company replied

Rated 5 out of 5 stars

Had issues with a rear shelf booked vehicle into Brayleys Oldham staff there are great. Very polite reception booked my vehicle in under its warranty kept me well informed of progress. I did miss o... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom

  • 01614783037

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

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4.6

All reviews

(248)

3,235 reviews in the last 12 months

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Rated 4 out of 5 stars

Important to know

Although this was explained beforehand, I was surprised to hear that you no longer offer collection and delivery and you don't wash and valet due to environmental concerns.
Polite Service Staff (Mollie)

16 July 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Chris, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 5 out of 5 stars

Absolutely fantastic service and the…

Absolutely fantastic service and the way Richard Holland dealt with us was first class.
Can’t thank him enough, he’s an asset to the team.

13 July 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Joanne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 3 out of 5 stars

Pleasant helpful staff.

I had a long wait for my car to be examined from the time I reported a fault, that could have been dangerous to drive. I had experienced a number of dashboard warning lights and loss of drive power from the electric motor.
The car was seen at the garage and took approximately 1 and 1/2 hours to fix with a system update while I waited which was good. The staff were pleasant and very helpful. I will used the garage again in the future hopefully for service and not any further faults on the car.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

The staff are extremely welcoming and…

The staff are extremely welcoming and helpful. Very happy

25 June 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Shelle, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

It was a great experience of car servicing…

It was a great experience of car servicing at Brayley Nissan Oldham. Staff member I interacted with for my car servicing was very helpful. Thank you.

22 May 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Pinakin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Brayleys Cars 5 Star Service

Paul Robinson sold me my new car and the service was excellent from choosing the car to picking it up. I was going to buy my new car from Chorley Nissan which I live near to but the service and attitude was abysmal I found they had little knowledge about the car I wanted to purchase unlike Brayleys salesman Paul who was very knowledgable .

30 May 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Maureen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Paul went above and beyond

Paul went above and beyond
explaineing everything to us .we are very pleased with the service

20 May 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Anne, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Honest and to the point

Honest and to the point, the car service team are amazing.

19 May 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Jose, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Kind and courteous staff no problem is…

Kind and courteous staff no problem is too much for them

15 May 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Frank, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 4 out of 5 stars

Vehicle Service

On the whole the experience was good, the only disappointment was that the vehicle was not cleaned outside or inside which other leading manufacturers do as part of their service proposition.

15 May 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Stephen, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

Rated 5 out of 5 stars

Great communication👌

15 May 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Graham, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

was greeted by one of the…

On entering was greeted by one of the sales team with a smile and asked if I needed any help that was nice but I was leaving my car for a service. The service was very quick and the service department was very nice

13 May 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Alan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Efficient service

Efficient service

12 May 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Paul Robinson/ Juke Tekna

Paul Robinson made the experience of buying a car quite straight forward. Juke. Good advice and I was happy with the trade in offer on my car and the price of my new one. I was undecided between 2 cars at 2 different garages but I felt I got better attention and a better deal from Paul and Bradley's.

8 May 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Gretna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Fantastic Service

We were made to feel welcome and all questions asked were answered with great knowledge
Mohamed was brilliant and kept in contact throughout the experience

8 May 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Took my car in for a service

Took my car in for a service, easy to book. Dropped the car off Amelia was very pleasant to deal with. Recieved a call when the car was ready. Pick the car up. No messing about. Excellent service.

30 April 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Andy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Expert, friendly and efficient service

Yasin at Oldham went out of his way to source a car for me that matched my criteria. He arranged for delivery to Oldham speedily and was able to answer all my questions about the car. Negotiations were done in a friendly way and I had confidence in all aspects of the service. It made part exchanging my car a pleasurable experience.

27 April 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Keith, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Good service & very friendly…

Good service & very friendly approachable staff.

24 April 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Freda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Yasin was a great help and knowledgable…

Yasin was a great help and knowledgable on the cars I showed an interest in. Streamlined and relaxed service without the overbearing hard selling techniques that I’d experienced in the past. Hassle free process at Brayleys- really happy and would recommend Looking forward to my new car.

16 April 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Always greeted and welcomed

Always greeted and welcomed. Everything is made clear and problems solved. Always use them for car issues.

14 April 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Nighat, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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