I was given a quick appointment. The car was repaired and ready for collection at the requested time. Good communications and helpful staff on the service reception desk. Would have preferred to spea... See more
Company replied
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I was given a quick appointment. The car was repaired and ready for collection at the requested time. Good communications and helpful staff on the service reception desk. Would have preferred to spea... See more
Company replied
Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... See more
Company replied
We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... See more
Company replied
Had issues with a rear shelf booked vehicle into Brayleys Oldham staff there are great. Very polite reception booked my vehicle in under its warranty kept me well informed of progress. I did miss o... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom
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Replied to 30% of negative reviews
Typically replies within 1 week
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Although this was explained beforehand, I was surprised to hear that you no longer offer collection and delivery and you don't wash and valet due to environmental concerns.
Polite Service Staff (Mollie)

Reply from Brayleys Cars - Brayley Nissan Oldham
Absolutely fantastic service and the way Richard Holland dealt with us was first class.
Can’t thank him enough, he’s an asset to the team.

Reply from Brayleys Cars - Brayley Nissan Oldham
I had a long wait for my car to be examined from the time I reported a fault, that could have been dangerous to drive. I had experienced a number of dashboard warning lights and loss of drive power from the electric motor.
The car was seen at the garage and took approximately 1 and 1/2 hours to fix with a system update while I waited which was good. The staff were pleasant and very helpful. I will used the garage again in the future hopefully for service and not any further faults on the car.
The staff are extremely welcoming and helpful. Very happy

Reply from Brayleys Cars - Brayley Nissan Oldham
It was a great experience of car servicing at Brayley Nissan Oldham. Staff member I interacted with for my car servicing was very helpful. Thank you.

Reply from Brayleys Cars - Brayley Nissan Oldham
Paul Robinson sold me my new car and the service was excellent from choosing the car to picking it up. I was going to buy my new car from Chorley Nissan which I live near to but the service and attitude was abysmal I found they had little knowledge about the car I wanted to purchase unlike Brayleys salesman Paul who was very knowledgable .

Reply from Brayleys Cars - Brayley Nissan Oldham
Paul went above and beyond
explaineing everything to us .we are very pleased with the service

Reply from Brayleys Cars - Brayley Nissan Oldham
Honest and to the point, the car service team are amazing.

Reply from Brayleys Cars - Brayley Nissan Oldham
Kind and courteous staff no problem is too much for them

Reply from Brayleys Cars - Brayley Nissan Oldham
On the whole the experience was good, the only disappointment was that the vehicle was not cleaned outside or inside which other leading manufacturers do as part of their service proposition.

Reply from Brayleys Cars - Brayley Nissan Oldham
On entering was greeted by one of the sales team with a smile and asked if I needed any help that was nice but I was leaving my car for a service. The service was very quick and the service department was very nice

Reply from Brayleys Cars - Brayley Nissan Oldham

Reply from Brayleys Cars - Brayley Nissan Oldham
Paul Robinson made the experience of buying a car quite straight forward. Juke. Good advice and I was happy with the trade in offer on my car and the price of my new one. I was undecided between 2 cars at 2 different garages but I felt I got better attention and a better deal from Paul and Bradley's.

Reply from Brayleys Cars - Brayley Nissan Oldham
We were made to feel welcome and all questions asked were answered with great knowledge
Mohamed was brilliant and kept in contact throughout the experience

Reply from Brayleys Cars - Brayley Nissan Oldham
Took my car in for a service, easy to book. Dropped the car off Amelia was very pleasant to deal with. Recieved a call when the car was ready. Pick the car up. No messing about. Excellent service.

Reply from Brayleys Cars - Brayley Nissan Oldham
Yasin at Oldham went out of his way to source a car for me that matched my criteria. He arranged for delivery to Oldham speedily and was able to answer all my questions about the car. Negotiations were done in a friendly way and I had confidence in all aspects of the service. It made part exchanging my car a pleasurable experience.

Reply from Brayleys Cars - Brayley Nissan Oldham
Good service & very friendly approachable staff.

Reply from Brayleys Cars - Brayley Nissan Oldham
Yasin was a great help and knowledgable on the cars I showed an interest in. Streamlined and relaxed service without the overbearing hard selling techniques that I’d experienced in the past. Hassle free process at Brayleys- really happy and would recommend Looking forward to my new car.

Reply from Brayleys Cars - Brayley Nissan Oldham
Always greeted and welcomed. Everything is made clear and problems solved. Always use them for car issues.

Reply from Brayleys Cars - Brayley Nissan Oldham
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