Ben….super star from start to finish…returned my call within 15 minutes was professional and friendly throughout- arranged for the vehicle to be moved from site to one that was easier for us to reac... See more
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Can always rely on Brayley Honda Leatherhead for 1st class service. Really helpful & efficient service. 1st class engineers & service staff (Tina, Orla & Colin) always helpful. Genuine 5 star service.... See more
Very pleasant and helpful service reception staff, started my cars service exactly on time, finished early and texted me whilst it was being beautifully valeted. I have no hesitation in recommending... See more
Always very welcoming and helpful when you walk into the dealership. The staff are friendly and knowledgeable whether it is those on the front desk, the technicians or the sales people. It is good... See more
Company replied
Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, United Kingdom
- 01372 360099
4.6
Excellent
267 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 26% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service and MOT
Collection was on time and i was kept informed of any work needed.
13 February 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Barclay, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Great car great customer service
Purchase of a new car was smooth and efficient. I was kept up to date with progress. Amanda at Honda Leatherhead was friendly, efficient helpful and a pleasure to deal with
11 February 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Hilary, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Car service & MOT
Car service & MOT. My car was collected from my home and delivered back to me on completion of the service. Everything went well with good customer service all round from Bailey’s.
5 February 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Rupert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Easy and professional
30 January 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Anne, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Polite staff,prompt and efficient…
Polite staff,prompt and efficient workshop.
21 January 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Well what can you great salesay about a good…
Well what can you say about a good service from start to finish. The sales person Amanda was great she talked me all through the sale process and about the condition of the car. Excellent
17 January 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
It pays for dealerships to ahve good salespeople
Clarence made all the difference to our experience. He was friendly, knowledgeable, honest and thorough.
10 January 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Yuuichiro, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent Service
Brayleys Service department fixed car under warranty exactly as promised- Excellent!
9 January 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Roy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Fantastic Dealership
We found a car through Honda UK and everything was done over the phone with Clarence and Phil at Brayleys Honda leatherhead. It was so simple, we were kept informed about everything along the way and arranged to collect the car a week later. Upon arrival it was sat ready to go, nice and clean and presented very very well.
Great friendly team.
4 January 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Danny, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Superb Service
Needed lights replacing on my old Honda Jazz. Easy to book an appointment, waited whilst it was done within half an hour. Four lights replaced at very reasonable price. Superb service.
30 December 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Kate, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
EXCELLENT
Communication excellent
Pickup and delivery excellent
MOT update excellent
Time taken for service and MOT excellent
Car cleaned inside and out excellent
Ease of payment excellent
Up-selling for minor extras not keen.
12 December 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Margaret, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
My experience with Brayley Cars was…pleasurable, and fruitful.
My experience with Brayley Cars was very brief, but I was extremely impressed with the professional way Amanda dealt with the purchase of my car. She was very personable, patient and helpful, and we reached a deal with which I am very satisfied. I’m hoping to have many years of trouble-free motoring ahead!
11 December 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Rita, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Absolutely delighted with Brayleys Cars
Absolutely delighted with my dealings with Brayleys Cars.
The exercise of buying a new car from them was extremely efficient, and I am more than happy with the car that I have purchased.
The part exchange for my old car was made a simple process by Brayleys managing the whole process.
My thanks to the Sales Manager for making it such an enjoyable experience.
26 November 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Malcolm, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Prompt, speedy and great cleaning.
Prompt, speedy, very courteous. Car was returned absolutely gleaming. Best wash job ever.
22 November 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Chris, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great Service
Bayley's have serviced my car for over 20 years, and they have always delivered. Nice people to do business with.
5 November 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Roger, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Great service as always
Great service as always. Orla and her colleague sorted my problem quickly and efficiently. Very grateful. Thank you
28 October 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Sheena, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Orla. We look forward to continuing to welcome you into the dealership for many more years.
The sales rep made me feel completely at ease.
The sales rep, Amanda was really helpful and friendly and made the whole swapping over car experience really smooth.
23 October 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Lyndsey, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Amanda. We look forward to continuing to welcome you into the dealership for many more years.
Friendly & efficient
Friendly, efficient service with excellent communications.
21 October 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Jonathan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Reply from Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Great service as always
Great service as always. Car picked up, service and MOT. Very helpful and friendly staff.
17 October 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Melanie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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