Brady Solicitors Reviews 

135
•
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Lizzie was great at keeping me informed and up to speed when things needed review. My lease extension process went through as quickly as possible. Great service

Rated 1 out of 5 stars

Brady’s solicitors are utter scammers and unprofessional. They simply do not care about justice or the law, they just want to extort money out of you. Josh told me false and damaging information, whil... See more

Company replied

Rated 1 out of 5 stars

Very poor service me & 5 other clients have been waiting for a refund for nearly a year I have phoned 7 times only to be told EVERY TIME that the person I need to talk to is out of the office & they w... See more

Company replied

Rated 5 out of 5 stars

Extending a Flat Lease and found the whole process stress free, professional and speedy. Grace Hardy was my point of contact and she was brilliant. Replied swiftly to all of my queries. As this proces... See more

Company details

  1. Law Firm

Written by the company

Brady Solicitors is the UK’s leading leasehold property law firm. Partnering with all parties involved with leasehold property for all their legal requirements, including managing agents to support them in collection of outstanding service charge arrears for necessary block maintenance. Sometimes this may result in negative reviews from debtors. For more reviews from satisfied clients, please take a look at https://www.reviewsolicitors.co.uk/nottinghamshire/nottingham/brady-solicitors-limited. Our approach is supportive and hands-on, with industry leading, specialist legal expertise and innovative systems. Our expert solicitors help those owning, managing and living in leasehold properties to resolve their legal property management challenges.


Contact info

3.6

Average

TrustScore 3.5 out of 5

135 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(135)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

We received fantastic service…

We received fantastic service throughout what became a complicated and drawn out process. Lizzie Kendrew... was patient, professional, highly communicative and went well over the call of duty to complete our lease renewal. Great work and much appreciated.

26 May 2022
Unprompted review
Brady Solicitors logo

Reply from Brady Solicitors

Hi Lucas, great to hear you have had a positive experience working with Brady's and with Lizzie more specifically. We appreciate the words and will make sure to pass them on. Thank you.

Rated 5 out of 5 stars

Definitely recommend!

100% satisfied with my experience with Brady solicitors. Andrea & Lizzie were amazing at supporting my shared ownership lease extension. very prompt and detailed responses which really helped me to understand the extension process and answered all my questions before I even had a chance to ask!

Thanks again

11 May 2022
Unprompted review
Brady Solicitors logo

Reply from Brady Solicitors

Hi JB,

Thank you so much for your review, we are glad you had such a positive experience. We really appreciate the kind words, we will make sure Andrea and Lizzie are aware of the well deserved praise.

Rated 1 out of 5 stars

Bradys - Abuse of Retiree for one missed payment

Bradys is the legal arm for RRPM management who manage our retirement block of flats. Adam Doore is their henchman.
I pay my service charge every month. Unfortunately my bank missed one payment in December due to the fact RRPM only allowed you to pay in ten month blocks not twelve, so the bank stopped one month early. That £266 charges had now turned into a demand for £1,500 because their legal arm BRADYS have taken me to court. RRPM never send out detailed statements, not do they have an address you can contact them, it’s always ‘do not reply’ They didn't reply to FOUR emails I sent them in March enquiring why they put 'BRADY SOLICITORS WILL BE IN TOUCH'
Bradys are fully away this could have been resolved had RRPM replied to me. Still they insist because they have already been contacted by RRPM they cannot reverse the charge.

I will write to Age concern and my MP plus all the bodies that are supposed to protect us retirees to ask WHY THIS COMPANY CAN HARASS US LIKE THIS FOR NO GOOD REASON other than one error by the bank which was easily rectified had RRPM not used a DO NOT REPLY email address or had they contact me with a simple letter explaining the oversight.Or had RRPM replied to FOUR emails I sent them in March.
It beggars belief that there are companies out there hounding elderly residents in this way. They have no moral backbone.

9 May 2022
Unprompted review
Rated 1 out of 5 stars

Not the brightest bunch of lawyers

When they failed to respond to 3 crucial emails, I gave my telephone number to the switchboard; they failed to call. I posted 2 letters, one Registered, to the MD, with my address, email and number. She failed to make contact.

In the light of the Simplify Group's problems,10 days later in desperation I found an email address on their website and complained there. Within an hour they telephoned. No apology was offered even when it was immediately established the problem was within their IT system, which they had not investigated, though they persisted in emailing without ever reaching me. I didn't understand why they had not written nor telephoned; nor apologised!

I hired another Solicitor.

Its sad when you come across a company of Lawyers who get things so wrong and don't tell the truth.

I must take issue with the response to my original and truthful complant.

I note it took some 6 months to reply and mistakes can me made when a company is so lackadaisical.

It was clearly established that the breakdown of emails was due to problems within Brady Solicitors, this was established by their own operations manager who eventually telephoned me. My emails and post reached Bradys, their crucial emails failed to reach me.

Neither is the rest of their response true in any shape or form. Their description of my problems with them is false and totally untrue.

This is not a company to deal with.

28 November 2021
Unprompted review
Brady Solicitors logo

Reply from Brady Solicitors

Dear Mr Raftery,

When you contacted Brady Solicitors to enquire about legal advice we responded promptly to each of your three emails. We have a substantial number of enquiries every day and our approach is to respond swiftly and then to leave the individual to follow up if they are interested in discussing the work further.

We did not hear back from you.

As we later established with yourself, these emails went into your spam folder. When you complained about a lack of response to your enquiry, you were called by a senior member of our team within two hours.

Our client feedback and satisfaction levels are extremely high, driven largely by our accurate and responsive communications.

Kind regards,

Brady Solicitors.

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