Brady Insurance Reviews 

1,364
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, friendly, and deeply knowledgeable during every single interaction. People deeply appreciate the prompt and efficient service provided, noting that all insurance queries are handled smoothly without unnecessary delays. A few other people also felt that speaking directly with a real person rather than waiting on hold or navigating a complicated call center made a refreshing difference. Consumers emphasize that working with these dependable brokers saves valuable time and ensures reliable policy renewals year after year with absolute peace of mind.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and... See more

Service

People report high satisfaction with the service, highlighting professional and efficient interactions from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and friendly interactions... See more

User experience

Consumers find user experience to be positive, highlighting how staff make the entire process easy and... See more

Response time

Users describe positive interactions with response time, consistently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very committed and professional company. Always easily contactable, clear advice by telephone, email letter or in person. Brady's will go that extra mile for you. Recently I have been working with... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bradys. Its a refreshing change to speak directly with a real person instead of waiting on hold or being passed through a call centre. They were friendly , knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I found staff very helpful , I was with O ' Reilly insurance in Longford and was annoyed to suddenly get e mails from Brady Insurance . However the lady I dealt with was very understanding. My car is... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Brady Insurance for over 10 years. Why? Service, they are efficient, knowledgeable competitive and very friendly. Shopping around may save a few Euro, but the time wasted hol... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Insurance Agency
  5. Liability Insurance Company
  6. Personal Insurance Company

Written by the company

In business since 1959 the company has built up a strong reputation for their customer service and ability to get deals. Are you a client looking for a great Insurance Broker who can get discounts with your insurance needs? Brady Insurance are here to help! We have won many awards & are committed to our customers. If you need a great deal on your insurance, excellent service and an ethical broker, you should call us or fill in one of our easy Quote Forms. We have offices in Dublin & Leitrim & a team of 38 professional & experienced brokers. As a broker we are "Focussed on You" which is our brand motto. We strongly feel that client's want support and advice in buying insurance, which, let's face it, can be a headache. Our goal is to make it easy and always give the customer great options and a professional service. We do all kinds of insurance from personal products like Car, House, Van, Personal Accident and Travel to Business Insurance. Our business product include packages for companies, shops, offices, property owners etc to liability, and insurances for professional services like Professional indemnity, directors and officers or Cyber cover. Check out our website to review the full scope of our specialisms and we hope to hear from you and welcome you as a new customer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,364)

430 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you experienced excellent customer service. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Insurance Renewal

Hannah was fantastic to deal with. Professional, friendly and made the process very clear and straighforward. Thanks very much!

25 March 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful recommendation.

We’re delighted to hear that Hanna provided such efficient and friendly support, going above and beyond for you. Your kind words mean a great deal and will be passed on to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Great service fast and reliable

Great service fast and reliable

21 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re delighted to hear that you found our service fast and reliable. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you were happy with our response time and follow-through. Providing efficient and reliable service is always our priority.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Exceptional customer service,

Exceptional customer service,
Thank you.

22 February 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your kind words.

We’re delighted to hear that you experienced exceptional customer service. Your feedback means a lot to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Mary was fantastic made things very…

Mary was fantastic made things very simple

22 February 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your lovely review.

We’re delighted to hear that Mary made the process simple and straightforward for you. We’ll be sure to pass on your kind words to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Quick and easy

Great service and staff very helpful

22 February 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your great feedback.

We’re pleased to hear that you found the process quick and easy, and that our team was helpful throughout. We truly appreciate your support.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Highly recommend

Brady Insurance have been great to deal with. Ronan our broker has been so efficient and has gone above and beyond for us. I highly recommend them.

12 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful recommendation.

We’re delighted to hear that Ronan provided such efficient and dedicated support, going above and beyond for you. Your kind words mean a great deal and will be passed on to him.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Staff friendly and knowledgeable.

Staff friendly and knowledgeable.

18 March 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for your feedback.

We’re pleased to hear that you found our team friendly and knowledgeable. Providing approachable and informed support is always our priority.

From all of us at Brady Insurance

Rated 5 out of 5 stars

5 stars 🌟 Dee

5 stars 🌟 Dee, is a great lady to deal with. Excellent service.

26 February 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you for the fantastic review.

We’re delighted to hear that Dee provided such excellent service and was a pleasure to deal with. We’ll be sure to pass on your kind words to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We truly appreciate your kind words and are always here to support you whenever you need us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Cool service

Cool service

2 March 2026
Brady Insurance logo

Reply from Brady Insurance

We’re delighted to hear you had a positive experience with our service and truly appreciate you taking the time to share your feedback.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Recommended!!! I dealt with one person (Bronagh)…

I dealt with one person (Bronagh) throughout. She was very helpful and easy to work with, gave good guidance and expedited my policy which was most helpful. Highly recommended.
Mike

11 March 2026
Brady Insurance logo

Reply from Brady Insurance

Dear Mike,

Thank you very much for your wonderful review. We’re delighted to hear that Bronagh was able to guide you through the process and ensure everything was handled quickly and efficiently. Your recommendation means a lot to us.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Inga was quick to process my queries and did not let me wait long.

4 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind feedback.

We’re delighted to hear that you found our team friendly and knowledgeable, and that Inga was able to assist you quickly with your queries. We’ll be sure to pass on your kind words to her.

From all of us at Brady Insurance

Rated 5 out of 5 stars

I found Bradys very easy to deal with

I found rady"

13 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re pleased to hear that you found us easy to deal with. Providing a straightforward and hassle-free service is always our goal.

From all of us at Brady Insurance

Rated 5 out of 5 stars

I had a very positive experience with Ania

I had a very positive experience with Brady Insurance recently.Over the past few days I was dealing with a stressful situation after my car was damaged and needed repairs. From the beginning the team at Brady Insurance was extremely helpful.In particular, I would like to thank Ania, who supported me throughout the whole process. She was professional, patient and very reassuring. She explained everything.
What meant the most was how calm and supportive she was during our phone conversations. Situations like this can be very stressful but Ania made everything much easier and gave me confidence that everything would be sorted out.
Excellent customer service and truly appreciated support. Thank you again Brady Insurance and especially Ania.

13 March 2026
Unprompted review
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for sharing your experience.

We’re sorry to hear about the stressful situation with your car, but we’re delighted that our team could support you during that time. Your kind words about Ania’s professionalism, patience and reassurance will mean a great deal to her. Helping our clients feel supported and informed during difficult situations is something we take great pride in.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Personal car and travel insurance

I am able to directly contact people who can help me. I've been a customer of Mannion, now Brady Insurance for over 20 years and I've always liked the personal treatment and courtesy, always looking for better quotations for me. In recent years I've been in contact with Ms. Norkuniene who is very professional and very helpful with my requests.

13 February 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you sincerely for your loyalty over the past 20 years.

We truly appreciate your continued trust from your time with Mannion Insurance through to Brady Insurance. It’s wonderful to hear that you value the personal service and care our team provides. We’re also delighted that Inga has been able to assist you so professionally.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Good help for me

16 February 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your review.

We’re delighted to hear that you found our team helpful and truly appreciate you taking the time to share your feedback.

From all of us at Brady Insurance

Rated 5 out of 5 stars

Thank you for the wonderful and quick…

Thank you for the wonderful and quick experience

18 February 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you for your kind review.

We’re pleased to hear that your experience with us was both quick and positive. Your feedback is greatly appreciated.

From all of us at Brady Insurance

Rated 5 out of 5 stars

I find brady insurance as one of the…

I find brady insurance as one of the best there is out there, I have been with them now for the last 7 years, the reason for that is that they bend over backwards to get the best possible rates insurance wise.

13 March 2026
Brady Insurance logo

Reply from Brady Insurance

Thank you very much for your wonderful review and for your loyalty over the past seven years.

We’re delighted to hear that our team has consistently worked hard to secure the best possible insurance rates for you. Your continued trust and recommendation mean a great deal to us.

From all of us at Brady Insurance

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