BP Drains Ltd Reviews 17

TrustScore 4.5 out of 5

4.6

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Company details

  1. Drainage Service
  2. Gutter Cleaning Service
  3. Plumber

Written by the company

BP Drains Ltd is the trusted specialist for drainage installation and repair services in Kent. We man our phones 24/7, so we're always here to help. Established in 2011, BP Drains Ltd has a well-earned reputation for honesty and integrity. Over the years, we have consistently proven our outstanding workmanship, customer care and reliability. Our in-house team shares over 50 years of trade experience. During this time, we have encountered the full spectrum of drainage issues. From blocked drains and gutter cleaning to drain repairs, there's no proactive or emergency drainage work we can't manage, and no problem we can't resolve. Our company and personnel hold an array of industry-leading credentials to supplement our experience, including: NADC Membership CITB Certification CSCS Cards SMAS Accreditation DBS Checked ISO-approved Standards FSB Membership Certified CCTV Surveyors Certified in High-pressure Water Jetting Checkatrade Membership DrainSafe-Approved Drainage Contractors


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

We would be happy to use BP Drains again.

The BP Drains engineers who attended our property were courteous and professional. They answered all our questions and explained what they were doing. They worked until the jobs were completed and came up with a creative and cost effective solution to an issue that arose during the works.

5 December 2025
Unprompted review
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Reply from BP Drains Ltd

Thank you very much from everyone at BP Drains. We apologise for any delays caused by emergency call-outs in the area. We always strive to remain professional and to complete all work in a timely manner. Keeping solutions as cost-effective as possible is also a priority, as drainage repairs can sometimes be complex and involved.

Rated 5 out of 5 stars

Greta service

Prompt response to an initial "emergency" on a Saturday afternoon. The follow up work was done efficiently. All the staff that I dealt with were on time and easy to deal with. The price was very fair

25 September 2025
Unprompted review
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Reply from BP Drains Ltd

This is fantastic to hear. We always aim to be punctual, professional and helpful. A big thank you from us all at BP Drains.

Rated 5 out of 5 stars

If you want a company that goes the extra mile

If you want a company that goes the extra mile and produces excellent results you need to look no further. A project to improve/update a septic tank and the surrounding area was competitively priced and far exceeded our expectations.

2 October 2025
Unprompted review
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Reply from BP Drains Ltd

Thank you so much for the glowing feedback from us all at BP Drains. We are pleased we exceeded your spectations.

Rated 5 out of 5 stars

Residential drain check

Fast efficient, reasonable price, detailed written report and made it easy to understand what needs doing

6 August 2025
Unprompted review
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Reply from BP Drains Ltd

We are pleased you have had great service, which we always strive for. Thank you from us all at BP Drains.

Rated 5 out of 5 stars

Fantastic company, so happy with the service

BP Drains have been absolutely fantastic - I can't praise them enough. Barrie and his team were brilliant throughout - reliable, polite and so trustworthy. Barrie reconfigured the waste-pipes coming out of our bathroom - they also lined several sections of the original clay pipes, removed all the limescale and cut through a tree root which was threatening to block the drains. All the work was carried out for a very reasonable price and the original quote was stuck to without question. I asked loads of questions along the way and Barrie loved explaining what he was doing. Fantastic. Thank you!

7 August 2025
Unprompted review
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Reply from BP Drains Ltd

Thank you so much for the positive feedback from us all at BP Drains. We are so happy that we could assist you in your time of need and that Barrie has answered all your questions.

Rated 5 out of 5 stars

Excellent Service

We needed a pipe clearing and inspecting for the buyer of our property. I phoned BP Drains and Carl arranged for someone to call round on the same day! Excellent service!

7 July 2025
Unprompted review
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Reply from BP Drains Ltd

We are glad you had excellent service and that we could help with your property sale. Thank you from us all at BP Drains.

Rated 5 out of 5 stars

I contacted BP as my drains were…

I contacted BP as my drains were blocked. We agreed a date, they told me the cost upfront. They arrived on time, analysed the issue, set to work and came back with the agreed price and a perfect job.
They are a great local company and I will always use them for plumbing and drainage issue.

2 July 2025
Unprompted review
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Reply from BP Drains Ltd

Thank you from us all at BP Drains, we appreciate the wonderful feedback. We aim to always be transparent, reliable and professional.

Rated 5 out of 5 stars

BP Drains gave me confidence in their…

BP Drains gave me confidence in their competence from the first phone call. I was no disappointed, our drain survey was conducted promptly and the resulting report arrived the next day. I have no hesitation in recommending them in this service

27 June 2025
Unprompted review
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Reply from BP Drains Ltd

Very kind words, thank you Carolyn from everyone here at BP Drains. This is a standard we aim to continue and very much appreciate the time you have taken to leave this review.

Rated 5 out of 5 stars

Unblocked sink an washing machine for…

Unblocked sink an washing machine for me, such a quick reply for them to come out. Very professional team which they was so lovely. I would highly recommended these guys.

18 June 2025
Unprompted review
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Reply from BP Drains Ltd

We always aim to remain professional and respectful of everyone's needs. Thank you for taking the effort to leave your feedback, from us all at BP Drains.

Rated 5 out of 5 stars

The guys at BP Drains could not have…

The guys at BP Drains could not have been more helpful and were there to
Sort the problem early the next day after phoning. They were polite and solved the problem avoiding buying a new pump and saving hundreds of pounds . I genuinely could not recommend them highly enough. Great company!

20 June 2025
Unprompted review
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Reply from BP Drains Ltd

We were so glad to stop by your beautiful home and to be able to help avoid further costs. Thank you for taking the effort to leave your feedback, from us all at BP Drains. Thank you for the refreshments also.

Rated 5 out of 5 stars

Great service

Nothing it was great, Hubert was amazing and sorted the problem

7 June 2025
Unprompted review
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Reply from BP Drains Ltd

Thank you Yvonne for taking the time to leave a review from us all at BP Drains.

Rated 5 out of 5 stars

As a self employed plumber

As a self employed plumber, every now & again I come across a drainage issue that is beyond my scope of works in that I don't carry the specialist equipment required to deal with it. Barry & the team at BP are my go to on those occasions. Most recently I've had to call them in to a fully charged sewage catch pit which they attended to same day. Pumped out the pit with their combined gulper tank / high pressure water jetting unit and diagnosed a faulty pump. They've organised and installed a new pump along with further gulping until the new pump was installed. Absolutely 5* service, time & time again

22 May 2025
Unprompted review
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Reply from BP Drains Ltd

Thanks Bill appreciate it.

Rated 5 out of 5 stars

Collapsed drain repair

We had a no nonsense experience provided by this company, turned up on time, found and fixed the issue for less than we expected.

23 May 2025
Unprompted review
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Reply from BP Drains Ltd

Thank you for your kind feedback 😊

Rated 5 out of 5 stars

Brilliant company

Brilliant company! Very professional and easy to communicate with.

22 May 2025
Unprompted review
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Reply from BP Drains Ltd

Very kind words, we always aim to be transparent and professional. Communication is key! Thank you for taking the effort to leave your feedback, from us all at BP Drains.

Rated 5 out of 5 stars

Prompt, Friendly and Efficient.

Having 'lost' some cleaning rods in a sewer pipe BP Drains responded quickly to my call for help. The friendly operative arrived on the arranged day and with the right equipment to quickly retrieve the rods and plunger and solve the problem. A friendly, very professional service at a reasonable price. I highly recommend them.

14 April 2025
Unprompted review
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Reply from BP Drains Ltd

Happy we could assist you in retrieving your lost cleaning rods. We always aim to attend when arranged with customers, emergencies allowing. All our Engineers are always well equipped and will endeavor to resolve any issues that are required. Thank you for taking the effort to leave your feedback, from us all at BP Drains.

Rated 5 out of 5 stars

BP Drains responded to an urgent call…

BP Drains responded to an urgent call to unblock drains, when other local drainage companies who claim to be operating 24 hrs was unable to come out until the next day. They got to the property quickly and just got on with the task for a reasonable price. This is a company I highly recommend.

23 January 2025
Unprompted review
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Reply from BP Drains Ltd

We are very happy we could help you in such an emergency. 24/7 and 7 days a week we operate and will always aim to assist as soon as we can. Thank you for taking the effort to leave your feedback, from us all at BP Drains.

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