B P Collins LLP Reviews 

212
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and supportive approach, making interactions pleasant and productive. The service is frequently highlighted for its efficiency, responsiveness, and clear communication throughout various processes. People appreciate the helpful and patient approach, receiving sound advice and excellent guidance even during stressful times. Many people found the company's support invaluable, leading to positive resolutions and manageable experiences during challenging situations. Reviewers frequently express high satisfaction and a strong willingness to recommend the team for future legal matters.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Consumers find service to be positive, consistently describing it as professional, thorough, and efficient.... See more

Customer service

People report positive experiences with customer service, highlighting the clear explanations and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For someone navigating divorce it can be a scarey & anxious time, but james so knowledgable & reassuring which put my mind at rest. He explained the process, advised me of my options & kept me updated... See more

Company replied

Rated 5 out of 5 stars

We would certainly use B P Collins for any future work. Caroline Sugrue is brilliant. She was caring, friendly, intelligent and totally professional in her dealings with us. She kept us fully informe... See more

Company replied

Rated 5 out of 5 stars

We recently sold my husband’s late parents’ house, which was never going to be an easy process — both practically and emotionally. Caroline at BP Collins in Gerrards Cross was absolutely incredible th... See more

Company replied

Rated 5 out of 5 stars

One of those occasions when the AI summary of reviews is spot on. From initial outreach to the very end B P Collins and Alix Beese have been responsive, attentive and extremely diligent. The advice I... See more

Company replied


Company details

  1. Law Firm
  2. Criminal Justice Attorney
  3. Divorce Lawyer
  4. Employment Attorney
  5. Lawyer
  6. Real Estate Attorney

Written by the company

B P Collins is a multi-award-winning firm that offers high-quality legal advice for individuals, families and businesses. With almost 60 years of experience and extensive knowledge, many of our practice groups maintain a top-tier ranking in legal directories such as Chambers and The Legal 500. The firm has been named in The Times Best Law Firms from 2022 to 2024. Our clients find us approachable, supportive and quick thinkers. We gain their trust with a pragmatic approach: we use plain language and respond quickly to produce a timely top-level result. B P Collins is here to help you achieve your goals with the ambition to make your life easier. For more information, visit bpcollins.co.uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(212)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Forever grateful

Personally, this was one of the most challenging periods of my life when I was having to navigate such a difficult divorce. I was guided throughout and always provided with clear options and next steps. I always felt listened to and legal advice was always accessible, open and honest. I would not have been able to finalise this on my own and so will always appreciate the professionalism and guidance I received.

16 July 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for your kind feedback Sarah, it's appreciated!

Rated 5 out of 5 stars

Elliott Brookes and BP Collins Team , great support

Elliott Brookes and BP Collins Team were great during a boundary dispute agreement we completed. They were very supportive, responsive, professional and their guidance and advice was excellent. We are very grateful for their support and would recommend Elliot for any other property dispute cases.

30 September 2025
Unprompted review
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Reply from B P Collins LLP

That is great to hear. Thank you for leaving us a wonderful review.

Rated 5 out of 5 stars

Divorce

During a stressful divorce process, My case was handled in a very professional manner and I was kept informed every step of the way. James Carter was reassuring, calm and patient and what could have been a highly traumatic time was made manageable thanks to his kind and approachable disposition. I would not hesitate to highly recommend BP Collins to anyone who finds themselves in this situation.

Many thanks James and the team!

15 October 2025
Unprompted review
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Reply from B P Collins LLP

Hi Glen, thank you for taking the time to leave us such a lovely review.

Rated 5 out of 5 stars

Thank you!

I would like to thank Alanis for her prompt help and advice this week. Alanis was friendly, professional, responsive and efficient, and I really appreciated how clearly she explained the situation and helped me understand the legal terms of the agreement we were discussing. I highly recommend Alanis and the B P Collins team. Thank you!

10 October 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for your kind feedback Laura!

Rated 5 out of 5 stars

Successful Sale of a Probate Property

We recently sold my husband’s late parents’ house, which was never going to be an easy process — both practically and emotionally. Caroline at BP Collins in Gerrards Cross was absolutely incredible throughout. Her patience, sound advice, kindness, empathy, and sense of humour made such a difference. She was generous with her time and support, guiding us through every step of dealing with a probate property. Thanks to Caroline’s tenacity and professionalism, everything came to a positive conclusion. We are so grateful — and highly recommend her and the team at BP Collins.

9 October 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for leaving us such a wonderful review, it's appreciated!

Rated 5 out of 5 stars

A very positive experience

I would like to thank Jeff Kong for his tremendous work helping me with an employment issue. A highly compassionate and efficient solicitor - I couldn't have asked for someone better for helping to bring things to resolution at such a stressful time. Thank you!

23 September 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for your kind feedback!

Rated 5 out of 5 stars

We would certainly use B P Collins for…

We would certainly use B P Collins for any future work. Caroline Sugrue is brilliant. She was caring, friendly, intelligent and totally professional in her dealings with us. She kept us fully informed at all stages and her attention to detail was brilliant.
Thank you so much the BP Collins team

7 October 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for leaving us such a wonderful review, it's appreciated!

Rated 5 out of 5 stars

A very complex case and my experience

I had a very complicated dispute case with a very close member of family for years. I was referred to B P Collins by another law firm. To be honest after I met Elliott Brookes for first consultation, I wasn’t optimistic at all if he could and would handle my case as it had a number of technicalities that was very challenging to navigate, but something on back of my mind was saying give it a go, you might be surprised and in fact I was. He handled my case in a very professional and efficient way, I was always kept informed and updated and I could always get in touch with him even after hours. Although it took some time as the other party was playing hard, not engaging himself with Elliott’s correspondence, not even responding to the Court of Law, but eventually and only by Elliott and his team’s outmost and professional abilities the case was resolved to my satisfaction.
I would highly recommend Elliott and his team with no hesitation.

28 February 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave us a review. We are so pleased to hear of your experience with Elliott and the team.

Rated 5 out of 5 stars

Highly professional

Highly professional, totally contactable and super responsive at all times.

12 September 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for the feedback, we appreciate it!

Rated 5 out of 5 stars

Quick completion managed

The purchasers of our property wanted to move quickly. Juliette managed to get to completion in only a little over a month - while calming our nerves along the way. Many thanks to Juliette, Claire and Yvonne.

21 August 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave us a review, it's appreciated!

Rated 5 out of 5 stars

Very good service.

Jeff was very clear and supportive of the situation. It was regarding an employment issue and his knowledge and advice helped me navigate through the paperwork and to come to a decision I was comfortable with. Thank you

9 September 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for the review, it's appreciated!

Rated 5 out of 5 stars

Navigating divorce

For someone navigating divorce it can be a scarey & anxious time, but james so knowledgable & reassuring which put my mind at rest. He explained the process, advised me of my options & kept me updated every step of the way. I would have no hesitation in recommending James & BP Collins to anyone who finds themselves in the same boat as me & doesn't know where to start! Thanks James!

1 September 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for leaving us such a wonderful review, it's appreciated!

Rated 5 out of 5 stars

Very professional & proficient!

I required BP Collins services quite urgently and they were on hand to assist me most proficiently and professionally...added with a wonderful caring & understanding attitude.

14 August 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for your kind feedback!

Rated 5 out of 5 stars

Family Law team - excellent service

I required the services of the family law team following the breakdown of my marriage. What was a very traumatic episode was made so much more bearable by the sound professional advice and expert guidance of James Carter and his team. James navigated me through a series of difficult decisions, giving me all of the options to consider throughout and achieved an outcome which I consider fair and just. I was able to access advice and support 'out of hours' which I was not expecting to be able to do and, that for me is BP Collins going the extra mile. I would absolutely recommend BP Collins and the family law team to anyone who has need of these services

27 August 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave us a review. We are so pleased to hear of your experience with James and the team.

Rated 5 out of 5 stars

My personal experience

A very professional experience through a difficult process.
Thank you to Dominic, Laura and Ella for assisting me through my divorce. They kept me updated throughout which allowed me to understand what was needed during a stressful and upsetting time.

19 August 2025
Unprompted review
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Reply from B P Collins LLP

Thank you Janet for leaving such a wonderful review!

Rated 5 out of 5 stars

I haven't moved house in over 36 years…

I haven't moved house in over 36 years so all the current legislation was new to me. Everything I needed to know was very carefully explained. Niki, my conveyancer was so knowledgeable and patient, especially as my IT skills are pretty basic, and was always available when I had a query. I would recommend BP Collins to anyone who is moving house.

14 August 2025
Unprompted review
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Reply from B P Collins LLP

Thank you for taking the time to leave us a review Jacqueline, it's appreciated!

Rated 5 out of 5 stars

Highly recommend Elliot Brookes

I engaged the services of BP Collins to deal with a trespass issue we had. Elliott Brookes jumped on the case straight away and dealt with our issue in a very efficient and professional manner always keeping me updated with progress. Our issue was resolved to our satisfaction and I would have no hesitation in recommending BP Collins and Elliot.

23 May 2025
Unprompted review
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Reply from B P Collins LLP

Thank you Stephen for leaving such a wonderful review, it's appreciated!

Rated 5 out of 5 stars

Highly recommend Elliott Brookes

We were recommended Elliott Brookes of BP Collins by a professional land surveyor who has worked with Elliott many times. Elliott was exceptionally kind during a very stressful time. Through his calm and thorough approach with this boundary dispute the case was taken to a successful and fair outcome . We have no hesitation in recommending him and his team for any neighbourly boundary dispute.

25 July 2025
Unprompted review
B P Collins LLP logo

Reply from B P Collins LLP

Thank you for taking the time to leave us a review. We are so pleased to hear of your experience with Elliott and the team.

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