Bower & Bailey - Solicitors Reviews 

70
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Victoria and the team at Bower & Bailey supported the sale of my property. The process was seamless and smooth. No question or query went unanswered, responses were quick and Victoria made the en... See more

Rated 5 out of 5 stars

We cannot thank Victoria Bullard at Bower Bailey enough for guiding us through the purchase of our first home. From start to finish, Victoria was incredibly professional, knowledgeable, and supp... See more

Rated 5 out of 5 stars

Victoria and the team at Bower and Bailey have been amazing during the selling of our home and buying our forever home. Nothing was too much trouble. Fully recommend

Rated 1 out of 5 stars

I am sure the important legal aspects are fine. However, having spent several thousands of pounds I expect better then to be greated by a receptionist munching away on chewing gum, multi tasking looki... See more

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(70)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Professional and Diligent

Over the last 15 months we’ve had several failed attempts to purchase a property and our most recent successful purchase was impeded at almost every turn by complex legal issues and an unreliable solicitor on the sellers’ side (not Bower Bailey).

Throughout it all, Matthew and Laura persevered on our behalf and it is only thanks to their expertise and diligence that we achieved a positive outcome. There were times when it felt like they were the only people we could trust in the process, and they showed patience and empathy by taking time to explain issues which we often didn’t understand. It was reassuring to know we had such a great team fighting our corner.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Supported and valued

During my time with Suzanne Dobbs, I was made to feel supported and listened to. The work that was put in for my case was outstanding. I highly recommend Bower & Bailey, especially Suzanne.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

We would use them again without hesitation

Victoria and Lindsey did everything we would want when buying a house - they were clear, concise and helpful, they listened to all our concerns, they always took our calls and responded promptly to our emails and they were always up to date and on the ball. Very happy with their work.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Start to Finish

We recently completed a house move with the help of Bower & Bailey, and we cannot recommend them highly enough. Particularly our appointed solicitors, Sara Lovesey and Codie Church.

From the very beginning, Sara and Codie were absolutely brilliant. Our move was far from straightforward, with multiple difficulties that could have easily derailed the process. But throughout it all, their calm professionalism, clear communication, and sheer dedication kept everything on track.

What really stood out was how genuinely supportive they were during what turned out to be a very stressful time. No matter the issue, Sara and Codie handled it with efficiency and confidence, always keeping us informed and reassured. They truly went above and beyond to ensure the transaction went through smoothly and on time.

Their attention to detail, responsiveness, and unwavering commitment to getting things done properly were second to none. It made all the difference knowing we had such a capable and trustworthy team behind us.

Thank you Sara and Codie, you made what could have been a nightmare into a manageable, even positive experience. We’re so grateful for your hard work and can’t imagine having gone through this without you!

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Great

Our solicitor Victoria was very professional and responded to all queries we had very quickly. Would recommend Bower & Bailey!

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Not very welcoming and not good with comms

We were recommended them by our property developer and unfortunately they were the only downside to our house purchase.

I appreciate they are very busy day to day but i feel they lacked any kind of polite formalities when talking over the phone and also we found the level of communication rather when certain emails were requested when we have transferred money etc

20 June 2025
Unprompted review
Rated 5 out of 5 stars

House sale using a Lasting Power of Attorney

Joanne and her team are all totally approachable and helpful and happy to discuss matters as needed. Despite some issues and delays concerning other parties lack of understanding of using a Lasting Power of Attorney, Joanne managed to satisfy these queries and hasten the end result, without needing extra input from us. We are extemely pleased with the service we received and would have no hesitation in recommending Bower & Bailey's services.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service…

Both the solicitor and her secretary were efficient and provided a friendly prompt service.
They took all the stress out of our house sale.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Apathetic, incompetent, rude.

This company was instructed to deal with my brothers estate when he passed away December 24

Very unprofessional making a series of mistakes / schoolboy errors in dealing with his wishes, causing more upset to an already very upsetting situation.

1. Giving the beneficiaries wrong information as to value of their bequests.
2. Giving wrong information as to timelines to deal with the distribution as my brothers estate.
3. Not replying to emails or giving partial reply’s
4. No consistency or appointment person dealing with relatives questions or queries.

This companies apathetic approach dealing with our family whilst we were suffering the grief/ bereavement of my brother is appalling.

Avoid this company !!!!!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Our experience of Bower Bailey, and in particular Jo Dobson, was excellent. I would highly recommend them for any conveyancing work you need. Jo kept us informed, gave us excellent advice when needed, and really did go above and beyond when we hit some bumps in the road.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Kay was excellent with my house…

Kay was excellent with my house purchase. 10/10 would recommend for all of your conveyancing needs. Straight to the point, professional and a no nonsense approach. I hope she can assist me with a will I need drafting!

1 April 2025
Unprompted review
Rated 1 out of 5 stars

“We will not be able to help at this time”

Called to enquire whether they could assist with revoking a Deed of Trust. After 'checking', the receptionist informed me—somewhat curtly—“We will not be able to help at this time.”

I attempted to clarify: did they not offer this service, were they simply unavailable this week, or perhaps not taking on new clients? Each question was met with the same blunt response: “We will not be able to help at this time.”

The experience felt like a Pretty Woman moment—dismissed without explanation—despite the fact I’m in the midst of both selling and purchasing a home, and looking for a solicitor.

Here’s to a potential client lost.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Joanne Dobson - outstanding professional

Joanne Dobson looked after us for the sale of our house and purchase of our new one. She was outstanding throughout. She alway explained what was happening in the process and was always 2 steps ahead, preparing in advance so we were ready to proceed. She handled a very stressful exchange and completion due to other solicitors' incompetence with rigour, calmness and professionalism. We had previously used her for our last sale and purchase and if we ever move again will work with her. We would recommend her to anyone looking for a women at the top of her professional game, who will look after you through one of life's most stressful experiences!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Bower & Bailey were recommended to us…

Bower & Bailey were recommended to us for the sale and purchase of property. From start to completion, Joanne Dobson was extremely helpful and professional. Her ease of manner and accessibility was greatly appreciated when trying to navigate the complexities of house moves. We would have no hesitation in recommending Joanne and Michelle to anyone beginning this journey.

4 February 2025
Unprompted review
Rated 5 out of 5 stars

I have used Victoria at Bower & Bailey…

I have used Victoria at Bower & Bailey Solicitors for several pieces of conveyancing work over the last year and have found her service, quality and speed of work to be excellent. I would highly recommend

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Solicitor's

Amazing Solicitor's - Eugene and Jane were amazing and made our house sale and house purchase so easy ! Perfect communications

Thank you

10 February 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look