Bovada Reviews 

2,876
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Bovada making it so easy to deposit & withdraw using crypto.I used Etherium to fund my account. It normally takes less than a minute for the fund to show up and the same for withdrawal. Very fast and... See more

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Rated 5 out of 5 stars

Bovada is hands down the best gambling site I've ever used. I've been playing here for years and have hit some absolutely insane jackpots, including two over $500,000 and several other big wins... See more

Company replied

Rated 1 out of 5 stars

Their poker software continues to regress, with less poker tournaments to choose from and lesser variety. They’ve taken majority of Omaha plo8 tournaments out for example. But the specific issue i... See more

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Rated 5 out of 5 stars

I switched over to Bovada so I could do prop parlays and take cashout offers on my sports bets & ended up having some amazing luck that locked me in for life. Even if sportsbetting was 100% legal in m... See more

Company replied

Company details

Written by the company

We've been the trusted source for gaming entertainment for hundreds of thousands of players. Place bets in our feature-rich sportsbook and racebook, face competition in our poker room or hang out in our Sin City-style casino. Players come for fun, players come to win; players come to elevate their game. And our guest list keeps growing. Our sportsbook and racebook are the go-to for every major event on the calendar. It’s the compliment to big games, big races or big parties. From major sports to obscure events happening across the globe, we're the answer to your entertainment. Blow off some steam in our casino. Over 300+ (and growing) slot machines keeps players spinning day and night. Blackjack is our most popular table game, but there’s always a seat open for anyone looking to kill some cards.


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3.8

Great

TrustScore 4 out of 5

3K reviews

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3.8

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(2,876)

1,629 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing games and great sport bet

Amazing games and great sport bet. Customer service is amazing. Wish they had more promotions each month.

2 September 2026
Unprompted review
Bovada logo

Reply from Bovada

We're happy to know you're enjoying your gaming experience with us!

We appreciate you taking the time to share your feedback, particularly regarding our promotions. Please rest assured that we’re always working on new and exciting offers, and there are many existing opportunities to win weekly bonuses through our community, Discord channel, and social media pages.

Rated 5 out of 5 stars

Bovada is a legit experience

Bovada is a legit experience. Ive been winning for several years now with great customer support when needed

2 September 2026
Unprompted review
Bovada logo

Reply from Bovada

We really appreciate the kind words and your continued support over the years! It’s great to hear that you’ve had a positive experience with us and that our customer support team has been there when you’ve needed them.

Thanks for choosing to play with us and for taking the time to share your feedback!

Rated 1 out of 5 stars

629,773.84 Lifetime Points. All-Star Level 3. And my advice? Turn around.

With 629,773.84 lifetime points, Bovada considers me an All-Star Level 3 customer.

I’ve made it through Starter → Rookie 1, 2, 3 → Pro 1, 2, 3 → All-Star 1, 2, 3.

And I’ve done all of that in about one year.

In other words, I’ve walked a pretty long way down the road with Bovada in a relatively short amount of time. I’ve spent a tremendous amount of time on their site, played an enormous number of hands, deposited a lot of money, and watched their bonuses, promotions, and overall customer experience change along the way.

And after walking that far, my advice is simple:

Turn around. Go somewhere else. Save your money.

What started as a fun gambling experience gradually became something that felt very different. Over time, I found myself depositing around $1,000 a week, sometimes watching $100 disappear almost immediately, and increasingly questioning whether I was having a fair and worthwhile gambling experience.

I’m not going to claim that Bovada is intentionally making it harder for me to win. I can’t prove that.

What I can tell you is what I’ve personally experienced.

The bonus system is where things really started bothering me.

For a good portion of my time on Bovada, I regularly received free, non-deposit bonuses. Sometimes they were offered daily, generally somewhere between $10 and $70, with around $30 being typical.

Did I usually lose those bonuses quickly?

Absolutely. 😂

But that wasn’t really the point.

Those little bonuses gave me something that became increasingly important the longer I played: hope.

Even if it was only $30, it felt like another chance to get back in the game. Another opportunity to turn things around. Another little shot at getting myself back to where I wanted to be.

I knew I could lose it five minutes later, but for that moment, I felt like I had some level of hope that I actually had a chance.

And honestly, that feeling mattered.

Then I started noticing something.

If I had any existing bonus balance—even something as ridiculous as $0.01 left from a previous bonus—my request for a free, non-deposit bonus would be denied.

So I tested it.

I’d request a free bonus and get denied. I’d then forfeit the remaining $0.01 bonus balance, immediately submit another request, and the free bonus would be approved.

I did this multiple times.

I’m not guessing about this. I tested it myself.

After dozens of denied requests and repeatedly seeing the same thing happen, I eventually figured out that having even a tiny amount of an existing bonus sitting in my account could prevent me from receiving another free bonus.

And then the promotions changed.

The $1,000 deposit offers are a much more recent development. One I can’t forfeit unless I make the deposit.

I didn’t see these throughout my time moving through the lower tiers. They only started appearing once I reached the higher All-Star levels.

I’ve now had this type of offer appear three or four times.

The offer is essentially a 100% match on your next crypto deposit, up to $10,000, with a minimum $1,000 deposit.

On the surface, that sounds generous.

But after everything I’ve experienced on Bovada, it doesn’t feel particularly generous to me.

For a good portion of my time on the site, I received small free bonuses that gave me another chance to get back in the game.

Now I’m increasingly being offered promotions that require me to put more of my own money into the account.

And when the minimum deposit is $1,000, that’s a very different proposition. Not to mention the enormous $20,000 play-through requirement.

Maybe there’s a perfectly reasonable explanation for how Bovada’s promotions are generated. I don’t know.

But after experiencing these changes firsthand, the overall impression I’ve been left with is that the emphasis has shifted from rewarding an existing customer to encouraging that customer to deposit more money.

At some point, I stopped feeling like a gambler and started feeling like a fundraiser or sponsor for Bovada.

And that’s ultimately what changed my opinion of the site.

It doesn’t feel like loyalty being rewarded. It feels like loyalty being monetized.

I’ve accumulated 629,773.84 lifetime points in roughly one year.

I’ve walked through Starter, all three Rookie levels, all three Pro levels, and into All-Star Level 3.

I’ve given Bovada an enormous amount of my time and money.

And after walking that far down the road, I don’t feel like a decorated or appreciated longtime patron.

I feel like a dollar sign.

Maybe your experience will be different.

Mine wasn’t.

And that’s why I’m writing this.

If you’re still early in your Bovada experience, seriously consider taking your money somewhere else before you’ve walked as far down this road as I have.

629,773.84 points later, my advice is simple:

Turn around. Save your money. Go somewhere else.

2 September 2026
Unprompted review
Bovada logo

Reply from Bovada

Thank you for taking the time to provide such detailed feedback and for sharing your experience as a long-standing customer. We’re sorry to hear that your overall experience ultimately led you to this conclusion.

We understand your concerns regarding the changes you observed in the promotional offers available to you. Promotions can vary based on a number of factors. The availability of a deposit-based promotion does not necessarily mean that previous promotional offers have been replaced or that loyalty is being disregarded.

We want to emphasize that promotional offers are not intended to guarantee a particular outcome or suggest that players should deposit more than they are comfortable with. Gambling involves risk, and players should only play within limits that are appropriate for them.

We value the time you spent with Bovada and regret that your experience changed your perception of the platform. Your feedback regarding our promotions and customer experience has been noted and will be shared with the appropriate teams for consideration. We respect your decision and wish you all the best moving forward.

Rated 5 out of 5 stars

Easy and fast withdrawal

Easy and fast withdrawal, I don’t win much so I was really happy with the win and the crypto withdrawl process

30 August 2026
Unprompted review
Bovada logo

Reply from Bovada

Thanks for sharing your experience — here’s hoping the next win is even sweeter!

Rated 1 out of 5 stars

NO Withdraws allowed! Don’t deposit on bovada !!!!

I beat their rigged blacked jack which isn’t that hard but then it wouldn’t let me withdraw . It’s funny how they hide their rigged blackjack and talk about rng if you bring it up. Regardless you can find the pattern and beat it .its like if you a 5 and 6 the next hand will be a 20 winner . Anyway I typed the confirmation code correctly and the site locked me out for 24 hours and then why I tried again it still wouldn’t let me withdraw . I never got a good response from the site ppl and their phone number is broken and I lost all the money even tho I did withdraw it . They stole my 300$ and I want it back. I’ve now convinced a few people to get off bovada cuz they don’t like people who withdrawal and no one there cares about anyone who can’t cash out . They think it’s funny to screw people over and have very sarcastic trash chatter for support . Go somewhere else that will you let you withdrawal that’s not a scam !

26 August 2026
Unprompted review
Bovada logo

Reply from Bovada

We’re sorry to hear about your experience and understand how frustrating it can be when you’re unable to complete a withdrawal.

To clarify, our casino games do use random number generation (RNG), and individual game outcomes are not adjusted based on a player’s previous hands, wins, or losses. Patterns observed during gameplay do not influence or determine future outcomes.

We also want to address the claim that we do not pay withdrawals. We process and pay player winnings every day, and there are numerous reviews here on Trustpilot from players who have successfully received their withdrawals. While we understand that your experience may have been different, this does not mean that winnings are withheld from players.

We've requested your email address so we can review your specific claim regarding the $300 and determine what occurred with your withdrawal.

We take concerns regarding withdrawals seriously and regret that you feel your experience did not meet expectations.

Rated 1 out of 5 stars

132 straight deposits never doubling…

132 straight deposits never doubling the deposit. -40k in 10 months playing rigged casino. Their system is designed to give you a percentage back every so often, or that’s how it use to work. As soon as you lose too much they completely rig your account because the percentage is too much for them to pay out. They lost the younger generation to draftkings and kalshi. So now it is a money grab bait and switch. Do not play the casino.

From Bovada website. A complete lie. They are not USA based. They have been banned in many US States. So if they’re willing to lie to you they’re willing to steal from you.

Online Casino, Sports Betting and Poker at Bovada

Bovada is a top USA-based gambling and sports betting website. Join Bovada Sportsbook to find unmissable odds on your favorite sports including NFL, basketball, soccer and more. Bovada is also home to tons of casino games for you to play, including slots, blackjack, and roulette. So whether you want to place a bet on football, or play a round or two of poker, Bovada is the place to play. With a generous Welcome Bonus, and multiple ways to deposit and withdraw - including several crypto options - Bovada is ready for you.

29 August 2026
Unprompted review
Bovada logo

Reply from Bovada

We’re sorry to hear that you feel this way about your experience. We understand that experiencing significant losses can be extremely frustrating. However, we want to clarify that game outcomes are not adjusted based on an individual player’s results, deposits, withdrawals, or overall activity. Our casino games operate according to their established rules and outcomes, and accounts are not “rigged” based on how much a player has won or lost.

The availability of our services varies by jurisdiction, and customers are responsible for ensuring that online gaming is permitted where they are located. We also maintain a list of states where our services are not available, and this information is readily accessible through our Help Center. We believe in being transparent about where our services are offered and encourage customers to review the applicable jurisdictional information before playing.

We take concerns regarding fairness and transparency seriously. If you believe there was a specific issue with a game, transaction, or account activity, we encourage you to contact our Customer Support team with the relevant details so the matter can be properly reviewed.

Rated 5 out of 5 stars

Bovada is so fun

Bovada is so fun! You can explore all types of great games from the comfort of your home. So much variety and great customer support!

29 August 2026
Unprompted review
Bovada logo

Reply from Bovada

Thank you for choosing us! We wish you good luck on your gameplay.

Rated 1 out of 5 stars

Impossible odds

Impossible odds. Mystery players always pulls a win. You are playing a bot. Don’t waste your money

30 August 2026
Unprompted review
Bovada logo

Reply from Bovada

At Bovada, we take concerns regarding game fairness seriously.

Game outcomes are determined through trusted RNG systems and are not manipulated or altered to give any individual player an advantage.

If you believe you have identified a specific issue with a game or a particular gaming session, please contact our Support Team directly and provide the relevant details. This will enable us to review your concerns thoroughly and address them appropriately.

Rated 5 out of 5 stars

They always help me even when I have no…

They always help me even when I have no cash. Bovada be saving my life

29 August 2026
Unprompted review
Bovada logo

Reply from Bovada

Thank you so much for the kind words!

We’re really glad to hear that our team has been there for you and that you’ve had such a positive experience with us.

We truly appreciate your support and being part of our community. We’ll continue doing our best to provide the service and experience our members deserve.

Thanks for choosing us!

Rated 5 out of 5 stars

Bovada is a great website

Bovada is a great website. I highly recommend

28 August 2026
Unprompted review
Bovada logo

Reply from Bovada

Thank you for the kind words and recommendation!

We’re thrilled to hear that you’ve had such a positive experience with us.

We truly appreciate your support and taking the time to share your feedback.

Rated 1 out of 5 stars

Disheartened

Been a player on here for 5 years… showed the upmost loyalty to these people and I’m starting to really understand why most customer dislike them.

System glitched out during a live game and made me wager an incorrect amount, totally fine I know how to get these situations resolved normally until today where I’m being met by a brick wall and being told courtesy refunds aren’t a thing and sports settled. Bonuses aren’t a thing which are too complete lies because if they weren’t a thing, then how would a player even know the exact definitions of what these things are and then be granted to me in the past if they weren’t real things. Bovada you seriously need to stop with the AI chat agents before supervisors because all they do is just argue and give the same robotic responses, I need a supervisor, please to contact me so I can dispute a wager, specifically for live bets you are allowed 10 minutes to dispute or cancel or get a refund on a wager if an error has occurred based on the rules and based on experiences, I contacted within four minutes and was completely shut down by a dude named Christian and another guy named Abel. It’s all documented. I would love a resolution on this and a refund for my troubles.

27 August 2026
Unprompted review
Bovada logo

Reply from Bovada

We regret to learn of your frustration following your recent experience.

We have requested your account details so that we can further review the specific circumstances surrounding your concern, including the wager in question and your experience with our support team.

We appreciate your patience and the opportunity to provide you with greater clarity once the review has been completed.

Rated 5 out of 5 stars

Easy and effortless

Easy and effortless. Very happy to be apart of this community.

28 August 2026
Unprompted review
Bovada logo

Reply from Bovada

Thank you for sharing your positive feedback!

We appreciate your support.

Rated 5 out of 5 stars

Revising my review on Bovada as promised

As promised, I am a woman of my word, and am revising this review. At first I thought Bovada was a scam because I rolled over a bonus, turned it into 6k, and tried to withdraw, only for the account to get disabled, withdrawal cancelled, and under investigation. This occurred on August 22nd. My account was reenabled yesterday, September 4. This process took just shy of 2 weeks, but I must admit, Bovada isn’t a scam like I thought they were. They kept their end of their word, and though waiting two weeks with no eta was nerve wracking, patience really pays off at the end of the day. As long as you haven’t violated any of their terms, your account and money should be safe. I’m glad this is finally over. For others going through the same thing, just try not to think about it and go about your day. They will eventually unlock your account! Thanks Bovada !

18 August 2026
Unprompted review
Bovada logo

Reply from Bovada

Thank you for sharing your experience and keeping us updated. We’re truly happy to hear that your faith in us has been restored, and we appreciate the opportunity to assist you.

----------------------------------------------------------------------------
Update:

Thank you for taking the time to provide the account details we requested.

Following the most recent follow-up with the appropriate department, we can confirm that your account remains actively under review. Please rest assured that, once the verification process has been completed, any further information or instructions will be communicated directly to you via your registered email address.

We sincerely appreciate your continued patience and understanding throughout this process. We look forward to providing you with an update and resolution as soon as possible.

**********************************************************************

We’re sorry to hear about your experience and understand how frustrating it can be to have your account placed under review, particularly while waiting for an update.

Account reviews and verification requests are conducted to help protect our players and the integrity of the platform. These reviews can sometimes take longer than initially anticipated, especially when additional information or documentation is required. We understand that the delay can be frustrating, but it does not mean that your funds or account have been disregarded.

We've requested your account email to follow up on your account review.

We appreciate your willingness to update your review once your situation has been resolved, and we hope we can work toward a positive resolution for you.

Rated 1 out of 5 stars

Don't use this site!!!

Don't use this site!!!! They don't have real people, nor an actual customer service. No phone number to reach because its not real people, just generated responses like everyone is getting on this site! No real help, just takes money! Seeing that fellow players are stating the same exact problems, and they are failing to fix,comp, or even acknowledge their problems with the casino!!!! They are deleting the older games that use to pay out, for games that have wagers of 25c or higher. 5 dollar bonuses is what they offer Hall of Fame status holders!! 40 maybe the highest, not once in the last 6 months have i had a scratch card with more than 40. Their response will either be to flag my review, or try to explain about a RNG instead of fixing the site, or to email them and explain more so it can be investigated and wont get back to you!! They will email you when they feel that you have an advantage on them and warn you!

26 August 2026
Unprompted review
Bovada logo

Reply from Bovada

We’re sorry to hear that your experience has been frustrating, and we certainly understand how repeated losses can leave you feeling this way.

We do want to address the suggestion that we don’t have “real people” or “real clients.” Our players and our Support team are very real, and suggesting otherwise is unfair to the people who use our platform and the teams who work to support them. We stand behind the authenticity of our community and the people behind our service.

Our best recommendation for assistance is our 24/7 Live Chat, where our Customer Support team is available around the clock to help with account questions, concerns, and troubleshooting. We encourage you to use this channel whenever you need direct assistance.

We also understand that your experience has been rough, but losses alone do not mean that our site is taking advantage of players or that games are being manipulated. Game outcomes are never determined, and we cannot guarantee a particular result.

As for game availability, titles may be added, removed, or temporarily unavailable for a variety of operational, maintenance, or provider-related reasons. That does not mean games are being removed because they previously paid out or replaced for the purpose of changing outcomes.

We’re sorry we haven’t delivered the experience you were hoping for, and we absolutely respect your right to share your feedback. At the same time, we hope that if you do choose to continue playing, your experience improves and you have the opportunity to experience the success that may change your perspective.

Ultimately, we have no interest in compromising the trust of our players or the integrity of our platform. We value our community, our team, and the experience we provide.

Rated 1 out of 5 stars

bovada stole over 330$ from me!!!!

bovada stole over 330$ from me. the site wouldnt let me withdraw the money even though I typed the correct code and then it just locked me out for 24 hours. no one at bovada has helped me at all and they just told me to use chrome multiple times and no one cares and the money is gone. I withdrew the money and never got it and it's gone! im never ever using bovada again and dont be surprised if this stupid scam steals your money and you cant withdraw and get locked out and no one there helps you. im pissed at bovada ....use bet online if you dont wanna screwed by bovada

25 August 2026
Unprompted review
Bovada logo

Reply from Bovada

Update:

We appreciate you taking the time to provide the requested information. However, we’re unable to locate an account registered on our platform.

To help us look into your concerns and provide the appropriate assistance, please reach out to our support team via live chat and provide the relevant details.

We look forward to hearing from you and assisting you in resolving this matter as quickly as possible.

****************************************************************

We’re genuinely sorry this happened and understand why you’re frustrated. It’s clear our Customer Support team wasn’t able to assist in the way we hoped, and we recognize how much that can put a dent in your overall experience.

That said, there is absolutely no reason for us to steal your funds, and that is something we would never do. We do, however, want to make sure the withdrawal was processed through the correct steps, as missing a required step or an issue during the withdrawal process can sometimes prevent funds from reaching their intended destination.

We don’t want to speculate about what happened or make assumptions about your funds. We’d rather take a proper look at the transaction, confirm exactly where things stand, and ensure the correct process is followed all the way through.

We’d genuinely appreciate the opportunity to investigate this further and work toward getting you a clear answer on what happened to your $330+ withdrawal. Your concerns are valid, and we want to make sure they’re properly addressed and have requested additional information

Rated 3 out of 5 stars

Small payout amounts ,should be a…

Small payout amounts ,should be a easier way to withdraw your winnings

25 August 2026
Unprompted review
Bovada logo

Reply from Bovada

We completely understand where you’re coming from. When it’s a smaller payout, having a quick and straightforward withdrawal process would certainly be ideal.

Our available withdrawal methods and requirements are in place to help keep transactions secure and protect our players.

We’ll be sure to pass your feedback along to the appropriate team. We appreciate you taking the time to share it with us!

Rated 1 out of 5 stars

I hate that I have to use all my…

I hate that I have to use all my deposit before I can withdraw my deposit and I also don't like the fact that I can't withdraw directly to my bank account.

24 August 2026
Unprompted review
Bovada logo

Reply from Bovada

Thank you for sharing your feedback. We understand that the withdrawal requirements can be frustrating. The requirement to wager the full amount of a deposit before withdrawing is in place as part of our anti-money laundering (AML) and fraud-prevention measures. These requirements help protect our platform and customers by preventing accounts from being used simply to deposit and immediately withdraw funds without legitimate gaming activity.

We also understand your concerns regarding the available withdrawal methods. These can vary depending on the deposit method and account eligibility. If you have questions about your specific options or requirements, our Customer Service team will be happy to provide further clarification.

Rated 5 out of 5 stars

Fair slots and fast payouts!

The customer service team has always been nice and helpful. Its an online casino and you win some and lose some but Ive always had pretty good luck wuth Bovada. Good game selection and ones you wont find anywhere else. Very fast payouts, less than 5 minutes.

25 August 2026
Unprompted review
Bovada logo

Reply from Bovada

We’re happy to hear that you’ve had positive experiences with our Customer Service team and have been enjoying the game selection. We appreciate your continued support and look forward to keeping your Bovada experience a great one!

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