Boux Avenue Limited Reviews 10,089

We've always loved boux avenue since the first time we used them and this was no different. Only changed to a 4 star as either sizing is wrong or over the last year my partners size has reduced.

The delivery arrived swiftly and in good condition. Products as described. Unfortunately I chose the wrong size!

I ordered two bras. However I was happy with neither. The photos on the website doesn’t show the inside of the bra so one of them is very padded which I wasn’t expecting or wanting. The other one mad... See more

I have been consistently impressed with products bought from the shop. Unfortunately the online experience is deeply frustrating. Any time I attempt to order something, the screen goes blank at the fi... See more

From browsing the website, reading descriptions, checking the size guide to placing in the basket and right through to purchasing - all was extremely easy. Quick delivery. Well packaged. Quality produ... See more

Discovered after seeing an ad on instagram. I bought pyjamas and two bralettes. I was so pleased with my purchases. The pyjamas are beautiful with cuffed legs so they don’t ride up your legs in be... See more

Absolutely gorgeous slippers. The most luxurious I have ever had. So comfortable Had to contact customer service about first time discount Angel was Brillant at sorting it giving me a refund for the... See more

My daughter bought me pj's in a bag for Christmas. I'm hooked, bought us each another pair. So comfortable and beautiful. Love my pjs. Am now browsing online ... what will be next?

I chose the mastectomy bras as I am due to have surgery in a week. The bras are beautiful, very comfortable to wear. The free matching knickers were a bonus. The items were delivered very quickly w... See more

Absolutely love these pjs they are fabulous quality and you can tell So soft and comfortable and needs no ironing Love things like I shall be getting the other colour

The item arrived promptly but had to return due to sizing but opted for exchange as the item was of good quality and style. This whole process has been very simple and I am more than happy with the se... See more

Delivery was very quick with email updates. Items were packaged well, good quality and as described on the website. Sizing was as expected.

Have always bought my lingeries from Boux and no regrets so far! Always soft and look posh! Bra I bought was too small which was my fault as picked the wrong size! However love the panties… I love buy... See more

Great quality, exactly as described website was easy to navigate plenty of choice bought 3 different items all arrived together and within a couple of days. I would highly recommend this company.

Told that my item must have been lost in the post having contacted them as concerned it hadn't arrived. Problem with courier, but wasn't told who the courier is! Ok, they have said a refund is in ac... See more

Been to shop in Trafford centre today , not a single staff member helped. They stood in packs talking to eachother, no one was at changing rooms counter. After trying few products on I knew I need s... See more

Went to collect my order at manchester Arndale branch and the staff service was excellent. Just like my new underwear Thank you boux 💃

Ordered online, only to receive an email after a week to say the parcel in on the way back to them. Never received any notification to say the items were ready for collection. CS agent confirmed it wa... See more

I have been buying online and in store with Boux Avenue for years now. I cannot fault their delivery and excellent customer service. 🤩

Awful company avoid at all costs… I’ve bought from boux lots of times in store and always been great online unfortunately terrible never again. Things we’re missing out of my parcel to be told by live... See more

This bodysuit fitted perfectly and was really flattering. The lace was stretchy but supportive. Really good quality.

Easy to navigare website - clear product images & description - great quality product - smooth ability to pay & checkout

I’m bought a few things from you and I’ve always been impressed with the quality of the products. I’ve recently bought a bra and knickers and they are a beautiful design and perfect fit. Will definite... See more

Super fast delivery Product beautiful and fit so well ! That’s why I brought to pairs . We’re a little expensive but worth it

I would give all the lingerie that I’ve purchased for my girlfriend 5 stars but when they offer you 15% on any item coz I’ve been with them a year and the code doesn’t work I would give them minus 5... See more

Items were a perfect fit and delivery was super quick. Will definitely be shopping again!

Bra and free matching knickers arrived quickly . Lovely lace . Good fit generally, but slightly small back

Underwear was all as described, fitted perfectly and had such a good deal :)

I would not buy directly from the Boux Avenue website if you're in the US. IF your items are not delivered they have you fill out a LEGALLY BINDING document stating your claim. No refund issued i... See more

Ordered from the sale excellent service. Everything arrived as described and in a timely manner.

Excellent buy - leisure wear Very warm + comfortable- very good buy .Good fit too - excellent quality .

I have a small body with a larger breasts. I purchased a beautiful item but the knickers that were sent were much to big, I asked to exchange for a smaller size or an exchange they had not been trie... See more

Pretty bralette. Nice fit. I hate bras, and this one from Boux is padded , has a bit of lace. Perfect. Nicely packaged, and arrived really quickly. My first buy from this company. I have returned.

Very satisfied with design, fitting and choice after struggling with fitting and designs from other companies

I'm pleased with the quality of the product, and it was delivered quickly and communicated well.

Ordered underwear for wedding, some of my order was cancelled which I wasn’t notified about. Until I received the package which was 2 days before wedding . customer services didn’t care, just saying... See more

Efficient service. Arrived super quickly. The prices were great (sale prices). What I bought was good quality. Will buy more

Gift wrapping service failure. Items arrived on time for valentine's day and fit was true to size. However, I paid for the gift wrapping service but on opening the outer carton the gift box and wrap... See more

Really nice swimsuit, as described, nice material and good fit, arrived quickly

Ordered the new soft bralette in the DD+ large size, what came was a top made for a child. If that was a large I dread to think what a small looks like. Sizing is so off, which is a shame as it’s... See more

Having ordered 2 sets of underware for valentines day gifts, i was horrified to find only the Bras in the gift box and no knickers. When my wife opened the box. I've now had to re buy the knicker... See more

First class delivery, quick & efficient! Slippers are the best on the market

After receiving my order and them sending me the complete wrong product and size. I spoke with customer service who just provided me a QR code to send it back and told me it would be investigated. The... See more

Bought to balconette bras. I don't have much to work with but they did a lovely job of showing off what I have. They are comfy and well made, and most of all very pretty. It's almost a shame not to sh... See more

I am a member. I entered my address when purchasing but the package was returned by Royal Mail because there was no delivery address on the package. This was not my fault. It was sent back to the ware... See more

Un update, outlining why I completed the first review about the very poor customer service department. In response to your reply Jack, you're lying! You personally agreed to refund me and took my... See more

really gorgeous pyjamas with fast delivery. I will be back for more

Worst customer service ever, they are dismissive and rude. I worn a bikini once in August, going away again so trying my bikinis on again the wire has completely come out, awful quality for £38. I con... See more