I placed an order in March and paid a significant delivery fee. They contacted me on the date of my delivery and asked to reschedule for another day (the delivery driver was ill). They never resched... See more
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Great price and service, fast delivery
Snel, punctueel, en goede value-for-money!
I have ordered wood products from BouwOnline a number of times, the order is always processed very quickly and delivery is also quick. The items are always of good quality. The delivery driver alway... See more
Company details
Information provided by various external sources
BouwOnline.com biedt het grootste en meest gevarieerde productaanbod online op het gebied van bouwmaterialen, hout- en plaatmaterialen en afvalcontainers. Zowel de bouwprofessional als de particulier wordt bediend met uitsluitend A-kwaliteit bouwmateriaal. Naast een gevarieerd assortiment, kunt u bij BouwOnline.com terecht voor bouw- en verwerkingsadviezen. Uniek is de beschikking over een geavanceerde zaagafdeling waar plaatmaterialen en werkbladen worden bewerkt; volledig op maat voor de klant. Alle genoemde prijzen online zijn inclusief BTW. BouwOnline.com is gelieerd aan de grootste bouwimporteurs. Ruim 90% van het productaanbod wordt uit voorraad (1 werkdag levertijd) geleverd. Met ruim 50 afhaallocaties bestaat er een goede landelijke dekking en is er altijd een vestiging bij u in de buurt.
Contact info
Gaffel 8, 3891KD, Zeewolde, Netherlands
- +31 36 848 2760
- info@bouwonline.com
- www.bouwonline.com
Never received my order
I placed an order in March and paid a significant delivery fee. They contacted me on the date of my delivery and asked to reschedule for another day (the delivery driver was ill). They never rescheduled my delivery and for months they’ve been unresponsive to my requests for an update or a refund.
Looking at the other recent reviews, I question whether this is still a legitimate company.
Supersnelle levering!
Levering was een ramp
Delivery was somewhat late, but good info
Delivery was somewhat late, but I was informed and got the option to cancel.
Good service, good information.
On time and good price
I'll be buying again with you
Chose and paid online, the timber came a bit later than announced in the webpage but well, it was end of December + Corona. The quality is good as expected. Friendly delivery and good communication.
I cansel the order and you take money…
I cansel the order and you take money for delivery...
Order process all went well. Customer service very poor.
Order process all went well. After receiving discovered damaged products. Contacted support to resolve. After some initial responses still no further forward. Have 2 sheets of damaged gipsplaat and there solution was." Well you have to fill the screw holes so you can fill the damage at the same time".
Very bad customer service
Just perfect
Great communication, clear and perfect service by picking up the materials at Pontmeijer Utrecht
Perfect support and always fast with…
Perfect support and always fast with their response, something went wrong with the order, but how they solved it was excellent. So good job
Service by telephone only between…
Service by telephone only between 10.00-12.00 and 14.00-16.00. That's NOT enough. Esspecially low in this Corona time?
Friendly n efficient
Fast delivery and top quality wood
Excellent service!
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