Bott and Co Solicitors Reviews 

2,844
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,438 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention the high level of professionalism and helpfulness from the staff, who are described as clear, patient, and very pleasant to deal with throughout the process. Many people felt reassured and heard by the team, who made complex procedures easy to understand and follow from start to finish. However, some customers also noted experiences where they felt the process was drawn out or overly complicated, and issues concerning clear communication regarding what services were being charged for. A smaller group of people mentioned specific concerns about being repeatedly asked for the same information across different interactions, and some dissatisfaction regarding the final payout versus the initial claim amount.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their helpfulness, patience, and professional... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and professional interactions with... See more

Service

Customers consistently note positive experiences with service, highlighting efficient support and great skill... See more

Claim

Users describe positive interactions with claim support, noting that representatives are helpful,... See more

User experience

Consumers find the user experience to be very positive and enjoyable overall. Reviewers frequently mention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Bott and Co Solicitors to be very committed to what they set out to do in helping me with my compensation. Had I been trying this on my own I could have given up but they never did. Thank you... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Easy to deal with via email and no lengthy conversations, sent them the details of my flight disruption and they dealt with it all so smoothly, I just had to pr... See more

Company replied

Rated 5 out of 5 stars

An excellent service ! Even though I could not take part during the investigations, I got a very good result.I have received my cheque. Thank you so much!

Company replied

Rated 5 out of 5 stars

Faith Fischer called me and my partner regarding a recent accident. We found Faith to be very pleasant and professional, talked us through the process step by step.


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyers Association
  4. Personal Injury Attorney

Written by the company

Bott and Co is a multiple award-winning No Win No Fee solicitors based in Wilmslow, Cheshire.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,844)

1,049 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Aggressive bullying tactics - Bott & Co Solicitors

PLEASE SHOW ME PROOF THAT I SIGNED A DOCUMENT ENGAGING YOU. They bombard you with pointless repeat emails allegedly 'updating' you of the Government position on a claim. They think they are being crafty so they can claim we are 'acting on your behalf'. I do not recall engaging them hence I requested they supply proof of such engagement. What document did I sign to say you can act on my behalf? Also, if indeed you have carried out work on my behalf, send me a bespoke itinerary of the work that you have done. Imaging charging 47% of compensation pay-out fees. Not just extortionate but clear and pure greed. Shame on you!!

9 June 2026
Unprompted review
Bott and Co Solicitors logo

Reply from Bott and Co Solicitors

Thank you for your review.

We are sorry to hear that you are dissatisfied with our service.

We take your concerns very seriously and want to reassure you that we are currently reviewing your claims in full.

Kind regards,
Bott and Co Solicitors

Rated 5 out of 5 stars

Excellent service all the way

Excellent service all the way. We got some recompense for our cancelled flights when the airline told us we were not entitled. All done online without issues.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

interview

The broker took the time to explain the service was very thorough and gave me confidence that all will be addressed in a professional way

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank to Bot & Co Solicitors for…

Thank to Bot & Co Solicitors for helping me with all this process. Mainly thank you to Zain who made this process clear and precise and helped me with all the informations and clarifications regarding my claim.

29 May 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good. Jesse was very patient with me. Hope as I go through the process it remains uncomplicated and smooth

28 May 2026
Unprompted review

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