Boston Proper Reviews 940

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items are well-made, durable, and maintain their appearance even after washing. Many appreciate the unique and stylish selections, often receiving compliments when wearing the company's clothing. People also find that most items fit true to size, making it easier to find the right fit. However, some people were dissatisfied with aspects of their orders, mentioning issues such as delayed shipments, incorrect items being sent, or problems with gift codes and reward programs. Additionally, some reviewers felt that the prices were a bit high, especially for certain materials, and a few noted inconsistencies in sizing across different garments.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high quality and durability of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of clothing, with... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Price

Reviewers mention ambiguous feedback about price. While some customers find prices reasonable and fair,... See more

Website

Users describe ambiguous interactions with the website. While some customers praise the website for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for custom... See more

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 4 out of 5 stars

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

Rated 4 out of 5 stars

Boston Proper carries high end looks, & quality. Many times I'm asked where I got XYZ from, I'm reluctant to tell them for fear they'll steel my thunder...lol I always look forward to their new col... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories


Contact info

4.1

Great

TrustScore 4 out of 5

940 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Took a while for return

Took a while for return, I thought it was lost. The sizing is all over the place. I were a 10, it was so small, I had to return. I reordered a size 14, hope it fits. I ordered a large in a top And the arm hole were to big and shapeless. The price point is very high for polyester! I would like to see more cotton, linen blends.

13 June 2025
Unprompted review
Rated 4 out of 5 stars

Not For Short People

I like the Boston Proper styles but, I cannot buy their long coats, pants and skirts. If they sold sizes petite and short; this would be my one stop shopping online store.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Flattering styles and more…

Not only are the styles flattering the quality of the clothing is wonderful. I would like to see Boston Proper offer more quality garments made of natural fibers.

21 June 2025
Unprompted review
Rated 3 out of 5 stars

Placed order

Placed order. Did NOT receive order. Was told carrier would mail back. When received money would be reimbursed to Pay Pal. Have received nothing!!! Very disappointed!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Quality Queen!!

Boston Proper had some good deals today, but that is not always the case. I live for finding quality at an affordable price. It’s rare for BP to have a sale on something I like and I found a couple of dress.👗

17 June 2025
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE FOR A LONG TIME CUSTOMER

Please be aware that if you are a customer already and have rewards points that when that pop up comes up you have to decline it in order to use the across the site 20%. If you miss this and try to cancel your order, customer service via phone can do nothing to help you. This will more than likely be my last purchase with this company.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Unique, Quality Clothing

I've shopped off and on from Boston Proper for over 25 years. While some things are not my style their quality is excellent and shipping is fast. They do offer some very unique pieces you won't find elsewhere.

10 June 2025
Unprompted review
Rated 2 out of 5 stars

I accumulated reward worth $20

I accumulated reward worth $20, about 1200+point. I wanted to use my reward, sometime in the middle of May, but you guys are not allowing reward to be used on sales items. Now my rewards are expiring. I have to be forced to make a regular price purchase in order to use my reward, that ain’t going to happen. I don’t know why you guys think consumers are so stupid. By making regular price purchase, I’m paying back my reward. What sense does that make. You can keep your reward. FYI, I will never make regular price purchase on any of your items because you guys overpriced them. If my size is not available on sales items, so be it. It’s not do or die.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Love my outfit

Love my outfit, said to size up but when I got my jumpsuit it was too big so I returned and got a smaller size and I love it.

1 June 2025
Unprompted review

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