Boston Proper Reviews 937

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and unique style of the products, often noting that items are well-made and durable. Many appreciate the diverse and fashionable selections, finding pieces that are true to size and suitable for various occasions. People are happy with the overall shopping experience, highlighting the distinctiveness of the clothing that sets them apart. However, some customers expressed dissatisfaction with issues related to their orders, including shipping errors, unreceived items, or problems with gift codes and rewards not being honored on sale items. A few other people also felt that prices could be a bit high, and some experienced difficulties with returns or refunds for defective merchandise.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality of the clothing,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers expressed frustration with issues like... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices fair and appreciated sale... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the website, describing it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 5 out of 5 stars

I mean, come on… Who doesn't love Boston Proper? Wherever I go when I'm wearing anything from Boston Proper I'm not only complimented, but often asked where I have purchased such a fine looking outfit... See more

Rated 5 out of 5 stars

I made an order during the 4th of July weekend! My order arrived within 7 days of ordering. Most items fit according to size and fit description. I usually wear a size 10 regular and a medium fit p... See more

Rated 5 out of 5 stars

I love Boston Proper clothes. I've ordered so many beautiful items from Boston Proper. They're always stylish, unique, well made, high quality and great selections and colors. I highly recommend Bosto... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories


Contact info

4.2

Great

TrustScore 4 out of 5

937 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sofia shirt

just received the shirt, and was very happy that it fit ( size 10), as your shirts are not cut like Chico's and we have to keep our fingers crossed that it will fit....so based on this order, I just ordered the same shirt in Off White.......

11 August 2025
Unprompted review
Rated 4 out of 5 stars

Petite lengths PLEASE!

While I have made this suggestion several times I’ll try again. Please carry petite lengths for dresses, pants, etc. I’m 5’3” and the only pants that are available to me are the cropped pants and sometimes short in the Beyond Travel. I would love to be able to order one of your dresses 💛

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Love Boston Proper!

Love Boston Proper!! Great Quality and fast delivery. Sizing can be tricky at times but you can always return and exchange for the right size.

4 August 2025
Unprompted review
Rated 4 out of 5 stars

Unique Styles

I enjoy shopping for unique clothing and that is what I look forward to when I shop with Boston Proper. Your prices are somewhat expensive so I sometimes wait for sales hopping my size is available.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Have Not Received my First Time Order!

I placed an order (first time ordering) on 7/30/2025. I received my order confirmation via email and estimated arrive date of August 2, 2025. I have not received my order, nor have I heard from Boston Proper concerning any delays. When I used the tracking number it shows deliver of August 2, 2025, however it shows “undelivered”. I have reached out via email and hope to hear from them soon and hopefully they will respond with a solution.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

The customer service lady today was…perfect and excellent.

The customer service lady today was very helpful indeed and understood completely what my concerns were.
She did a fantastic job and also upsold me for a dress I have been thinking about… my order # 1993805 ;
And In these tough economic times the code FINALE enabled me to purchase it today .
Thank you for the excellent customer service.
Natalie in Florida

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Great quality clothing

I love everything I get from Boston Proper. True to size and most importantly wash and wear. I hang some things to dry. My entire closet is Boston Proper. I’ve been shopping this line for years. You will not be disappointed. Always stylish. I’ve also always gotten compliments.

4 August 2025
Unprompted review
Rated 5 out of 5 stars

A Boston Proper look works every time at every event

I mean, come on… Who doesn't love Boston Proper? Wherever I go when I'm wearing anything from Boston Proper I'm not only complimented, but often asked where I have purchased such a fine looking outfit of quality. Never disappoints! Five stars!⭐️⭐️⭐️⭐️⭐️

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Love Boston Proper Selection and Quality

I like shopping at Boston Proper, they have a great selection of merchandise.
Their products have gotten better over the past few years with quality.
I find most of the prices fair with today’s market. There are some full priced that are a little high. Sales are always good.
Quick shipping too.

2 August 2025
Unprompted review
Rated 4 out of 5 stars

So far, so good. Ask me after I receive my merchandise!

I would like to be asked to take survey after merchandise arrives. I see ads for Boston Proper regularly and I love the clothes I see. This is first time placing order and I had question for customer service. I did not get agent's name but she really was super nice and helpful.
Just waiting to see if the clothes look as nice in real life as they do in pictures!

31 July 2025
Unprompted review
Rated 4 out of 5 stars

BP always has great sales

BP always has great sales!
I was trying to cross-compare with some other websites, but BP beat all the other prices. I'm glad they have items you can handwash as I ordered a top with hardware that will go great with a couple of skirts I already have for a special occasion.
I found something with a knee length hem line too, so I could wear it to work with a nice jacket. I'm so glad I opened my email today from BP!

30 July 2025
Unprompted review

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