Bord Gáis Energy Reviews 

The company gives service as you would expect unlike many other companies in the same or similer business. I have dealt with most service suppliers and there are a lot of very poor responses to queries. Bord Gais gives an excellent response service.

We were very happy with the service overall, Charles came on the appointment day that was given to

I get a text or a call every year to remind me about my boiler service,I then get an option of a date and time that suits sometimes I am not able to have the service carried out within a week or two due to work so have it done a month or so later,I always get a text a day or two before as a reminder which is very handy my appointment this time was between 8 and 12 Monday morning the engineer arrived at 8.20 and was gone less than an hour later our engineer was John he was very efficient,quite and the place was spotless when he left. I have always dealt with this company and find them very easy to deal with and helpful on every level from customer service, cheaper rates,to yearly services

Very happy 😃 with my recent experience speaking to a Bord Gáis Energy Customer Service agent. I had three issues to sort for a vunerable customer and I was listened to and everything was resolved efficiently and without delay. Thank you. Siobhán

The Bord Gáis Energy Representative by the name of Debbie was so lovely and instantly informative regarding my dual plan.
I am delighted to have chosen this company and my sway was due to niceness at the end of the phone plus Bord Gais Energy rates are comparable..

Supportive staff member and resolved my query to my satisfaction.A bonus was the wait time on the phone, no music playing for ages!

We couldn't be happier with the service Dylan provided from start to finish. He was professional, knowledgeable, and made the whole solar panel installation process straightforward and stress-free. He took the time to answer all of our questions and kept us informed every step of the way.
What really stood out was his after-sales support. Months after the installation, we had a query, and Dylan went completely out of his way to help us, responding quickly and making sure everything was resolved. That level of customer service is rare these days and speaks volumes about his commitment to his customers.
We highly recommend Dylan to anyone considering solar panels. Fantastic service, excellent communication, and genuine care both during and long after the installation. Five stars all the way! ⭐⭐⭐⭐⭐

Very professional service, easy to book

Excellent customer service would recommend

Very helpful representatives, they’re always polite .

Love the rewards

My first years account was close to the end,so I rang bord gais and I was really treated well,the lady I spoke to was so nice and professional and she helped me to pick the best contract for me,brilliant service and staff

Well pleased. Booking was smooth, was given options of times. Ray was a gentleman and very knowledgeable. Ready for winter!

My call was answered quickly. The staff member was courteous and my query was dealt with efficiently.

A great service from person who answered my call. She explained exactly how much my new plan would cost, compared to what I had paid for the last year and then compared it to others in the market.
There was no pressure.

The website is simple to use ( I'm a pensioner, but I find it simple to use)however, I feel that the standing charges and carbon tax and vat are making life very difficult for the customer.

Been trying to cancel my account for a week now, but the Bord Gais website does not work. I try to call the number provided on the website, where recorded voice tells you they are too busy and refers you to the website which does not work.

The prompt response to my phone call, the efficiency of the staff & his willingness to suggest a plan suited to my needs.

I had a very easy online booking process to arrange the boiler service. I got a date and time that suited me straight away. Good communication from that point on up to the engineer arriving. He was great (James) being very professional and friendly. Clearly identified himself and got to work. Asked some questions when needed and went through the findings at the end. Very nice to deal with.

easy Web site to navigate but more important great value for money and great service