Banner for Boozt.com

Boozt.com Reviews 

397,637
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

From placing the order to receiving the delivery, the entire end-to-end process is very fast and smooth. The multiple payment options and flexible payment solutions, such as the option to pay the in... See more

Rated 4 out of 5 stars

I ordered brown leather shoes, but received black shoes. The brown were more expensive than black, have no idea why it was changed without asking or giving a refund for the difference between prices.... See more

Rated 5 out of 5 stars

I ordered a wallet, and there was a promotion at the time so i essentially got a free beanie with it and free shipping. Even this way it was cheaper then a hungarian webshop for the same item. The shi... See more

Rated 5 out of 5 stars

Good overall experience. Everything went smoothly, the order was handled properly, and delivery was reasonably fast. I’m happy with the purchase and would consider ordering from them again.

Company details

  1. Department Store
  2. also in
  3. Children's Clothing Store
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Shoe Store
  7. Women's Clothing Store

About Boozt.com

Written by the company

Boozt is an online Nordic department store for fashion, beauty, and home design. We bring together a mix of more than 1600 established Scandinavian brands, international labels, and emerging designers in one place. We regularly add new arrivals, seasonal collections, relevant offers and sales, making it easy to explore current trends or wardrobe staples and shop quality products at more accessible prices.

Our selection covers women’s, men’s, and children’s clothing, alongside footwear, activewear, beauty products, and home staples. Here you can shop everything – starting from everyday staples and workwear to running gear, baby products, beauty essentials and new mugs or tableware. At Boozt, we focus on functional design, reliable quality, and pieces that last beyond a single season.

We believe that online shopping should be straightforward, secure and convenient. We focus on clear product information, fair terms, fast shipping, easy returns, and responsive customer service when you need help. Information about current delivery and returns terms is available on our website.

As Boozt grows, customer feedback directly shapes how we update our store and refine the experience. Reviews help us see what is working and where we can improve – thank you for taking the time to share your thoughts with us.


WOMEN
MEN
KIDS
SPORT
BEAUTY
HOME


DOWNLOAD OUR APP





Contact info

4.4

Excellent

TrustScore 4.5 out of 5

398K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(397,637)

18,138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Highly calculated checkout manipulation and pricing traps!

Boozt uses extremely calculated pricing traps. I am completely exhausted and deeply annoyed by this system. 😮‍💨😤🤦‍♂️ Their so-called welcome discount and free shipping at 699 kr is pure manipulation. The 699 kr threshold ONLY applies if you buy 2 items that reach that amount on their own. My Mühle Shaving R89 Safety Razor cost 390 kr, and even though I added 10 packs of Parker Premium Platinum Double Edge Blades for 261 kr, the system refused to give me free shipping. I couldn't avoid the shipping fee until I was forced to add a NUXE HUILE PRODIGIEUSE RICHE 100 ML for 378 kr. Only THEN did the system finally grant free shipping, completely ignoring the ten packs of blades. The entire setup is calculated to trick you, and I ended up paying 1029 kr in total after hours of exhausting analysis and calculated manipulation on their part. Now I am waiting for my package, and the items better be 100% original, brand new, and completely untouched, otherwise, there will be a major fight. Or they better send me a gift for all this wasted time. 🎁

12 September 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Hi Burhan,

Thank you for sharing your feedback with us. It seems there has been a bit of a misunderstanding regarding how our checkout works, and we would like to help clarify this for you.

First, free shipping is always automatically granted on orders over 699 NOK when choosing PostNord or Posten/Bring. If an order is under this amount, or if another shipping method is selected, a shipping fee will apply. We do not have any shipping rule requiring you to buy a minimum of two items just to get free shipping.

It sounds like there might be a mix-up between our general shipping threshold and how our campaign discounts work. Our promotions vary and can sometimes have specific conditions, such as a minimum purchase amount or a requirement to buy a certain number of items. Additionally, for a campaign discount to apply, all items must be marked with the specific offer. We always try to be as clear as possible about these terms on our homepage, product pages, and in the checkout.

We also want to reassure you that all products we sell are 100% authentic and come directly from the brands or their official, authorized distributors. We only collaborate with reliable suppliers.

If you have any further questions once your order arrives, you are always warmly welcome to reach out to our customer service team.

Wishing you a great week!

Kind regards,
Max, your Boozt.com team

Rated 1 out of 5 stars

I have waited for 12 days for the…

I have waited for 12 days for the package getting delivered… it’s still not here!

1 September 2026
Boozt.com logo

Reply from Boozt.com

Dear Elin,

Thank you for sharing your feedback with us.

We would like to clarify that if an order contains items that fall under specific transport regulations, they require a different type of shipping and handling. This unfortunately results in a slightly longer delivery time. To make this as transparent as possible, we always display this information along with the expected delivery timeframe at checkout before you complete your purchase.

We recommend that you contact our customer service team so that we can investigate where your order is currently located. You can find our contact details here: https://www.boozt.com/is/is/vidskiptavinapjonusta

We wish you a wonderful day!

Best regards,
Edvin, your Boozt.com team

Rated 1 out of 5 stars

Charged 3 Times for a Failed Order

I was trying to order from Boozt using SAS Checkout. Somehow, the transaction did not go through, and no order was created. However, my credit card was still charged three times. Customer service was unable to help me and said the issue is with PointsPay, telling me I have to contact them to get my money back. Unfortunately, there is no way to contact PointsPay other than by email with an order number, which I do not have since no order was ever created.

11 September 2026
Unprompted review
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for reaching out to us.

We are sorry for the inconvenience with your payment. For issues regarding EuroBonus payments, including double charges, PointsPay needs to be contacted directly at support@pointspay.com.

If you have any further questions or if there is anything else we can help you with, you are warmly welcome to contact us again.

Wishing you a great week!

Warm regards,
Mark, your Boozt.com team

Rated 5 out of 5 stars

It's easy to purchase

It's easy to purchase, the delivery was fast and neatly packaged . I like that it had a handle to carry and includes return label, in case if you need it.

31 August 2026
Rated 3 out of 5 stars

I paid extra for fast delivery but it…

I paid extra for fast delivery but it still took too long, 5 days

31 August 2026
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for taking the time to share your review with us!

We are sorry that your delivery took longer than expected, especially as you had selected express delivery. We have reached out to you directly to look into this further and make sure we can assist you.

We hope to see you again and give you a five-star experience!

Have a lovely day!
Boozt.com team

Rated 5 out of 5 stars

I have not resaved my order but I have…

i have very good experience and get quick answers.

30 August 2026
Boozt.com logo

Reply from Boozt.com

Dear customer,

Thank you for taking the time to share your review with us!

We are sorry that you have not yet received your order. I have reached out to you to look into your case further and make sure we can assist you.

We hope to see you again and give you a five-star experience!

Have a lovely day!
Nathalie, your Boozt.com team

Rated 5 out of 5 stars

Efficient

Good products and prices. Clarity regarding discounts and how they are applied. Very kind and efficient customer service.

31 August 2026
Rated 1 out of 5 stars

I haven't received my order yet since…

I haven't received my order yet since you use dhl it's always a nightmare to receive my pacage. Yeasterday they sent an email that advised i would receive it today but if you check it's not in diatrubution yet. Please do a complain. Thank you Monica

30 August 2026
Boozt.com logo

Reply from Boozt.com

Dear Monica,

Thank you for taking the time to leave a review.

Our goal is always to provide a five star shopping experience, and we are truly sorry that your delivery did not go as planned this time. We work continuously with our distributors to ensure delivery within the frame provided, but unexpected delays can sometimes occur, and we apologize for the impact on your order.

If you do not receive your order within the expected timeframe, we always recommend reaching out to us directly so we can investigate the status for you. You can find our contact details here: https://www.boozt.com/eu/en/customer-service

Wishing you a lovely day.

Warm regards,
Max, your Boozt.com team

Rated 4 out of 5 stars

Changed pick-up location

Everything was great, the only inconvenience was that the location of pick up was unmanegably changed from a selected, desired one to a location on the other side of the city. Had to go out of my way to pick it up, but besides that the time of shipping was correct and the items arrived in perfect shape.

30 August 2026
Rated 5 out of 5 stars

Good service

Order and delivery went well. I had to return the product - wrong size for me. Return and refund went also very well.

23 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look