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Boost Mobile Reviews 29,384

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the affordability of the service and the excellent signal coverage, often noting that it rivals or surpasses more expensive providers. Reviewers frequently highlight the ease of switching to this company and the overall quality of the phone service. However, some customers experienced issues with customer service, citing slow responses, unhelpful representatives, or problems with billing and account management. A few other people also felt that the data service could be inconsistent or that the automated system was difficult to navigate.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Many customers praise the service as great, economical,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the helpfulness and politeness of... See more

Price

Users describe ambiguous interactions with price. Many customers appreciate the low monthly service costs,... See more

User experience

Consumers find the user experience to be ambiguous. Many reviewers express satisfaction, highlighting ease of... See more

Based on these reviews

Rated 4 out of 5 stars

Customer Service is great Greeted with great service as soon you walk in if busy with other customers respectfully analogy by saying I’ll be right with you. Thank you 😊... See more

Rated 4 out of 5 stars

When we were having issues with our minor nephew who had ran away, we were told there was nothing your company could do to help located at least his phone.

Rated 3 out of 5 stars

Customer service wise as a company. Great. Only issue i have is the data service. In my area it is basically non existent. I live just outside richmond, va. My store less than mile. Never have more th... See more

Rated 3 out of 5 stars

Their payment extension is a scam. If you pay a portion of your bill, you are supposed to get a credit, but over the past three months I have been paying an extra $10 on my bill. I called to ask about... See more


Company details

  1. Cell Phone Store
  2. Mobile Network Operator
  3. Telecommunications Service Provider
  4. Telephone Company

About Boost Mobile

Written by the company

30-DAY MONEY-BACK GUARANTEE

Written by the company

No chance of regret over here. Coverage without compromise. See how far you can go with Boost risk-free for 30 days.
Boost Mobile offers new customers a 30-day money-back guarantee on their Service (Device returns are handled separately, if applicable). Activation fees are non-refundable. Additional fees may apply. Eligible accounts must be enrolled in autopay and port-in their phone number to qualify.

Boost Mobile Plans For Every Budget. All With Unlimited Talk, Text & Data.

Plans Starting at $25/mo. No Contract Required!
Unlimited talk, text, and data. 30GB Premium Data.

Infinite Access plans available for the latest iPhone and Galaxy devices starting at $65/mo. - includes phone & service! New iPhone/Galaxy Included with Annual Upgrade. 30GB Premium Data, Global Talk and Text and North America Connect Included.

Person smiling with Boost Mobile Branding

Built for What's Ahead

Get tomorrow's tech today. We’ll keep building next-gen innovations that push the industry forward. You’re not just switching carriers — you’re signing on for what’s next.

5G That Doesn't Quit & Coverage That Won't Compromise

With access to thousands of towers nationwide, you get reliable coverage wherever life takes you. No compromises. Our hybrid model pairs next-gen wireless tech with one of America’s award-winning networks. It’s underdog hustle with a heavyweight network you’d only expect from the big guys.

Risk-Free

No chance of regret over here. Try risk free with our 30-day money-back guarantee. Want to bring your own device? Plans starting at $25/mo. forever!

Person smiling with Boost Mobile Branding

Want the latest scoop?

Unlimited talk, text, and data starting at $25/mo. forever: After 30GB, customers may experience slower speeds. Customers will pay $25/mo. as long as they remain active on the Boost Unlimited plan.

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Contact info

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3.9

Great

TrustScore 4 out of 5

29K reviews

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Rated 5 out of 5 stars

Boost Mobil

I had a flip phone and went to Boost Mobile for my very first Android phone and I love it. It's very affordable. I think it's a very good price monthly. I have never even had one issue. It's been about 5 years. Glad I went there.

19 April 2026

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