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Ordered on 31st January and still…
Ordered on 31st January and still haven’t received the order and it’s the 9th February! There is no contact number only via their website contact form that I had to fill in and explain my enquiry! Still haven’t heard from them.
Non-existent customer service
I ordered a tee from theire .be webshop. They've shipped a seemingly random t-shirt that's not even available in theire shop.
After a few attempts to contact them by email, I finally got an answer. They asked me to send a picture (which I did).
I haven't heard from them since, despite several reminders.
Terrible customer service
Terrible customer service. Ordered on the 1st of the month, was told I’d be refunded and items sent out on the 12th due to a shipping error. Only issued refund on the 21st (still awaiting this to hit my account) and no further reply after multiple emails about the items themselves. Ordered previously and they refunded me the next day with no reason why. I ordered from the uk website to be shipped to the uk. Really shouldn’t take this long. I would highly recommend avoiding the brand.
Great shop
Great shop. Ordered on the weekend. Got it on Wednesday. Delivery from belgium to germany. Great products. Thank you!
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