Books 2 Door Limited Reviews 

Books were delivered on time brilliant service would recommend to anyone

Very happy about my new books 🤩 they are so pretty. Cant wait to reread these with the books in hand 👏🏻 one of my favourite series!

Everything was Great

The two stars is for the good price point and initial quick delivery. So far, I’m disappointed and unhappy with my experience at shopping at Books2Door. This is the second time ordering from this retailer. It’s not looking like that there will be a third. I’m unable to get through to their customer service team via phone (0116 210 4294), after calling on 4 separate occasions during their advertised business hours. I have received 1 response so far, “We are extremely sorry to hear that you have received the item in an unsatisfactory condition. We want to make things right for you.” and crickets since then. Then haven’t explained how they want to make things right for how much this has inconvenienced me, other than a standard refund or replacement.

Upon inspecting the packaging for an educational toy for a 3 year old’s birthday gift, we noticed that the item has been repackaged, indicating this item is not the unused, brand new item we were expected.

I shared photos with them showing that the box has been resealed with new sellotape, only slightly covering the old sellotape and showing that the original seal was broken. The item itself is slightly bulging out of the box indicating it has been removed and repackaged.

The item is a birthday present, part of a fairly large order with Books2Door and I explained that I feel disappointed at the condition I’ve received this item in. I emphasised that no where in the online product description does it state i should expect to receive a used/not-new item. I’m waiting on instructions on how to send the item back for a replacement but I’ve not had any of my follow up questions answered, namely, why on earth was I sent a used item? From reading the other reviews here, it seems that things are good with Books2Door unless you have a problem that requires assistance of their customer service. If this was Ryman’s, Waterstones, or even Learning Resources (the toy brand) themselves, this would not have been my experience. This is sometimes the issue with shopping at smaller retailers/drop shipping sites, there is no real accountability and quickness to reach a resolution. I really would appreciate it if someone could get back to me today.

Quick delivery

Great and prompt service. and very good value.

Excellent service, have read one of each series I bought. Pleased with them and will carry on following these authors. Many thanks.

It arrived on time. I did not read it; it was a present for my grandson.

great service

My order was delivered quickly. It was perfect and I was very pleased overall. The little book collection are lovely.

The delivery was fast, the product was intact, the price range was really good, and everything was perfect in my opinion! :)

Books arrived in in perfect condition and well packaged. Will definitely be back for more.

You were very helpful and understanding. Went out of your way to help. Delivered was quick. And the price was right..thank you

Prompt delivery, well packaged and good communication regarding dispatch.

Lovely books! Well packaged, sealed, perfect condition, fast shipping too! Thank you!

Great Books, Great Price, Quick Delivery

The books arrived very quickly and were well packaged! The phonics collection itself is lovely !
The delivery service was OK, could have been better (we never got a notification that they were delivered at a pickup point, we discovered they have arrived by accident while picking up another package).

Really fast, books for a good price!

Easy site to navigate - prompt delivery - great!