BookPrintingUK Reviews 5,849

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent printing, binding, and overall finish of their books. The service is frequently described as top-notch, with many appreciating the efficiency and support provided from start to finish. Reviewers highlight the staff's helpfulness, patience, and professionalism, making the entire process smooth and enjoyable. The customer service receives high marks for excellent communication, quick responses, and a willingness to accommodate changes. However, some people were dissatisfied with the customer service, mentioning issues with staff and questioning the quality of the product received.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the helpfulness, efficiency,... See more

Product

Customers consistently note positive experiences with product, frequently praising the high quality and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, patience, and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was impressed with these printers, they were a significant improvement on the US company I used previously. Their template is simple, intuitive and easy to use with Word and PDF software. They were... See more

Rated 5 out of 5 stars

This is the second book I’ve had printed by BookPrintingUK. Great and prompt communication. Good advice. Slick user interface. Thorough guides and templates provided. Thanks to Rosie and David for adv... See more

Rated 5 out of 5 stars

My second book, aimed at recording family history. So easy to do. Helpful advisor and top notch service and support from start to finish. Based on my experience, I would recommend this company without... See more

Rated 5 out of 5 stars

I have had several books printed by BPUK and have been delighted. In fact I am slightly addicted to producing more. Very high quality product and importantly very good customer service. Absolute patie... See more


Company details

  1. Digital Printing Service
  2. Book Publisher
  3. Commercial Printer
  4. Prints and Signs Store
  5. Print Shop

Written by the company

Book Printing UK is a proud member of the Bonacia family. An award winning company with 25 years experience in short run, digital book printing. We print and bind books of all shapes, sizes and finishes, on site, at our Peterborough office.

At Book Printing UK we make it possible to share your story and impossible not to share ours!

Written by the company

We're committed to our customers!
Our goal is to provide every customer with the best book printing experience possible. Our team is ready to go the extra mile, providing ongoing support and an outstanding one to one service.

The most caring print service around!

We will guide you every step of the way...

Not only do we offer simple, stress-free book printing, but we also make it the most personable service available. We want you to enjoy the printing experience all the way through and have you leave us happy and pleased with your amazing work in print!

Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing, on numerous occasions they talked me through my options over the phone and went above and beyond to suggest how I can get the best deal for what I needed. After selecting the Fast Track option I went from uploading the files on Monday to receiving the books on that Wednesday, at super reasonable rates even with the additions I got. I would recommend BookPrintingUK to anyone.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly service and quality work

Friendly and efficient service from the word go. They are a great company. I was able to explain what I wanted and change my mind through the process. Beth made everything so easy. I'm delighted with their work and plan to use them again.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service on my printing…

Excellent service on my printing reorder. I made a special request to have the books delivered during a particular week. This was done efficiently and the books are perfect. Very fast and efficient turnaround. Thank you Kaitlyn and all the team.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Bee forage books

The books arrived in excellent condition and I am very pleased with the quality. Well done again!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER EXPERIENCE

EXCELLENT CUSTOMER EXPERIENCE. From the 1st call, to the books being delivered, it was an enjoyable experience. The quality of the products was exactly as discussed. I am very pleased.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Safe hands

Anyone who has been guided by Natalie and Beth through the production of their book will know that they are in safe hands. Nothing is too much trouble, one is treated as a respected familiar customer - and the result is beautifully produced books of high quality. I have used Book Printing UK about 7 times now and have never been less than thrilled with the service and value.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Addicted

I have had several books printed by BPUK and have been delighted. In fact I am slightly addicted to producing more. Very high quality product and importantly very good customer service. Absolute patience shown when I wanted to change things a couple of times after the initial file designs were sent.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

look no further

If your'e thinking of printing your own book look no further, the whole process from start to finish was easy and affordable, helped along by knowledgeable and freindly staff. I couldn't be more pleased with the result.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Book printing par excellence

This company is super efficient, super reliable and you can count on a great service if you use them for your printing needs. Used the service twice and it is flawlessly brilliant. Must also say they keep their service promises to the hour and day. Highly recommended. Thanks book printing uk......

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company from start to finish

Excellent company from start to finish. Second book printed by BookPrintingUK. Quality first class, communication excellent, very good value, customer service 5-star +; no hesitation in recommending this company. The third book in progress and will be using them. Jim

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Tip-top


Very efficient, very quick, high quality, good price. Big thank you.
David

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Quality Product

Highly efficient, responsive and fast working team who turned my project round with great attention to detail. The result waseven better than I had hoped. I am likely to have future, similar projects and will therefore use BookPrinting UK again.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely company

Such a lovely company, always happy to answer my many many questions and concerned. All the staff were super patient and friendly and my prints came in a week with the fast track and are lovely, very very happy with my experience.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

High class as always

As always, a first class job, beautifully printed and delivered in very secure packing. I will always go to BookPrinting for a high class, quality job.

12 April 2026
Unprompted review

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