This company goes from bad to worse! Never return calls, never return emails despite chasing and chasing. Wanted tickets for 3 x F1 Grand Prix as well as Silverstone and they cant be bothered to even... See more
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Booked the Hungaroring Supergold 3 corner option. Tickets arrived before they said they would, asked for (more in hope than expectation) of an end of a row seat and they only did it for all three days... See more
Booked tickets for Hungarian F1, event unfortunately cancelled due to covid. BookF1 told me they would not refund an admin fee and also courier fee, basically a scam as no courier had been used as the... See more
Disgusting - 17th March 2020 Paid extra $$ for the insurance policy for Vietnam F1 tickets purchased Oct.2019 (months before Coronavirus issue). The race has been cancelled due to the virus. I hav... See more
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23 reviews
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Most wonderful company, really helped me out of a sticky situation.
I would recommend BookF1 to anyone who is looking to by F1 tickets, i had a change of circumstances and they went above and beyond to help with a solution.
Excellent customer service.
Thank you BookF1 team. :)
10 March 2017
Unprompted review
Bookf1 Hungarian Grand Prix debacle - beware
After three years loyalty we are looking to be 2k out of pocket courtesy of Bookf1
We have been loyal customers of BookF1 for 3 years now booking 12 tickets or more each year. Unfortunately this year the F1 calendar dates were revised after we had bought our tickets through Bookf1.. The date change means that we cannot make the planned trip to the Hungarian GP due to a wedding, which most of the group are due to attend. BookF1 are refusing to refund, exchange our tickets or provide any assistance to help us rearrange our booking. We paid extra to get booking protection but this is managed by a company called EOS who are a dreadful company who again are refusing to provide a refund.
This is a typical evasive online retail company. Using delaying tactics such as the person you need to speak to is not in today and no-one else can help. This is followed by I cannot speak to you need to speak another member of the party. Then no response for dates when requests were made as to what proof was required.
Then despite being told by Bookf1 that our stand is now sold out they are not prepared to take the tickets back and resell. However interestingly they keep say but they will try and resell for us at our risk. Why does it concern me about how evasive calls would get when I ask if they been sold as I would have no idea if they had or not?
We are not asking for a refund just a change of Grand Prix so why are they being so evasive over a product they have mis-sold?
17 January 2017
Unprompted review
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