Bonhams Reviews 

226
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TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Was passed about from pillar to post with one after another out of office message referring me to someone else that was also out. Feels like they spend all their time at sporting events rather than s... See more

Rated 5 out of 5 stars

The organisation of the auctions and the viewings are very well organised. It is all very professional. The staff were very helpful during the viewings as well as afterwards explaining the proce... See more

Rated 5 out of 5 stars

This was the first time in eight years of buying from Bonhams that I experienced a small problem. However, Mr. Toby Willson personally called me directly here in Germany to help resolve the i... See more

Rated 3 out of 5 stars

The website keeps refreshing and saying it lost contact with the server. The app makes it hard to find specific auctions.

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3.5

Average

TrustScore 3.5 out of 5

226 reviews

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3.5

All reviews

(226)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Novice

Being complete novices we relied entirely on the professionalism of.the Bonhams staff representative
From our point of view this was trust well rewarded.Everything proceeded without a hitch

17 August 2021
Rated 5 out of 5 stars

Bonhams offer a complete auction and…

Bonhams offer a complete auction and valuation service - i have used them many times and they are extremely helpful and professional -the last of the big three that still nurtures the beginner in the collecting world - i started small and now buy with confidence through them -they have not let me down yet

17 August 2021
Rated 5 out of 5 stars

First class

Excellent personal service from initial enquiry, professional assessment and auction listing. Highly recommended.

17 August 2021
Rated 5 out of 5 stars

Although I find Bonham's registration…

Although I find Bonham's registration to bid system a bit ponderous , as spposedly needed to thwart money laundering , when the value of items of interest to me are usually well below that threshold , on the whole I find Bonhams offers a first class auction service to buyers .

17 August 2021
Rated 5 out of 5 stars

Great experience dealing with Bonhams

I have enjoyed a good experience bidding both online, first with a live auction room and then a timed auction. Bonhams systems work very well.
The lots are accurately described with good photography. Staff members are polite and very responsive. If your nerves can handle the excitement of bidding for auction lots using Bonhams Auction House is a good place to be.

17 August 2021
Rated 5 out of 5 stars

The staff was helpful throughout the…

The staff was helpful throughout the process. I do not feel that there was any dishonesty or inappropriate behavior. This was my first time working as a customer of an auction house and I would do it again with Bonhams without concern. Throughout the staff made the process easy for me.

17 August 2021
Rated 4 out of 5 stars

I would give you five stars but don't…

I would give you five stars but don't want you to become complacent and the competition from rival sales companies is always going to be highly competitive and even downright fierce,. Bonhams pick excellent venues for their auction sales, the presentation of the sales is slick and efficient, the items for sale are often interesting, the back up staff seem helpful and the auctioneers are professional but in the main possess that essential ingredient, needed to get a sale going with a swing and that is a degree of humour and banter with the customers, without going over the top and resorting to bad taste. When my car topped the 2016 Festival of Speed Sale I had been advised by a shrewd "man in the Motor Trade" not to use Bonhams because "they are very arrogant" but a six figure sum in difficult times seems to have vindicated my choice of auctioneers despite alarming rates of commission for both purchaser and vendor.

17 August 2021

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