The ordering experience was as easy as always. I did pay for next day delivery but that did not happen, the parcel arrived after 2 day. I believe that was down to Evri and their well known incompete... See more
Company replied
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Review summary
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The customer service was decent however, I think the products are a bit hit and miss. I've since learnt about a more ethical company whose products really are quality and last
I have found Bondara to be an excellent company, I had a problem with the product I received, they resolved the issue and got another sent out and delivered very quickly! I wish more companies were... See more
Company replied
Speedy delivery, affordable without being tacky. I have shopped at other places that offer basically the same items (different range) at a much higher cost. Definately my new go to shop.
Company replied
Company details
Written by the company
As one of the UK's favourite online retailers of sex toys, lingerie, and bondage, Bondara knows a thing or two about pleasure. Transforming orgasms since 2006, we emerged as a passionate voice in the sexual wellness industry, earning multiple ETO awards for 'Best Online Retailer' and a firm reputation for leaving our customers completely satisfied. From love at first click to discreet, next-day delivery, Bondara promises a stimulating shopping experience for all with a dedicated Customer Care team to spare your blushes with friendly, professional advice. You shouldn't put a price on sexual happiness, but we guarantee more bang for your buck with over 4,000 great value, quality products that'll keep you coming back for more! And with FREE delivery on orders over £39.99, we're your one-stop shop for all things orgasmic. So, climax in confidence with Bondara, the sexual lifestyle brand you can trust.
Contact info
Unit 9, Shire Hill, CB11 3AQ, Saffron Walden, United Kingdom
- 01799 399111
- help@bondara.co.uk
- www.bondara.co.uk
4.2
Great
29K reviews
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Great service and prompt delivery
25 July 2026
Reply from Bondara ®
We're delighted to hear that you had such a positive experience with our service and prompt delivery. Thank you for your feedback!
Great product and as always ultra fast…
Great product and as always ultra fast delivery 👌
25 July 2026
Reply from Bondara ®
We're so happy to hear that you're pleased with our product and the ultra-fast delivery! Thank you for your wonderful feedback.
Ordering was quick and easy.
Ordering was quick and easy.
I recieved my order and everything was perfect.
16 July 2026
Reply from Bondara ®
We're so pleased to hear that your ordering experience was quick and easy, and that everything in your order was perfect! Thank you for your wonderful feedback.
Reply from Bondara ®
We are so pleased to hear that your delivery arrived on time and that you received good service! Thank you for your positive feedback.
Easy to order and arrived quickly and…
Easy to order and arrived quickly and on time, very good service
25 July 2026
Reply from Bondara ®
We're so pleased to hear that you found the ordering process easy and that your delivery was quick and on time. Thank you for your positive feedback!
Very painful experience
Very painful experience, it doesn't stop when it should, and it over does it.
16 July 2026
I paid for next day delivery and my…
I paid for next day delivery and my parcel did not arrive until the Monday. I could have had free delivery if I know it would not arrive until the Monday.
In short I paid for a delivery you could not honour.
17 July 2026
Reply from Bondara ®
We're so glad to hear you consistently find our products to be good. Thank you for your positive feedback.
Very good company
Very good company. Good quality products easy to use website and quick and discreet delivery.
17 July 2026
Reply from Bondara ®
We're so pleased you had a positive experience with our company! We're glad you found our products to be of good quality, our website easy to use, and our delivery quick and discreet.
Reply from Bondara ®
We're so glad to hear you appreciated the prompt delivery! Thank you for your positive feedback.
Very fast delivery
Very fast delivery. The items ordered are really good quality. Can’t wait to try them out 😉
24 July 2026
Reply from Bondara ®
We're so pleased to hear that your delivery was very fast and that the items you ordered are of really good quality! We hope you enjoy trying them out. Thank you for your wonderful feedback!
Reply from Bondara ®
We're so glad to hear you enjoyed our selection, found our site easy to navigate, and appreciated our quick delivery! Thank you for your wonderful feedback.
Excellent service
Excellent service, was a slight problem with the order as one item was damaged, but one call to Jane in customer services and a replacement was sent immediately. Jane is a real credit to your company
24 July 2026
Reply from Bondara ®
We're delighted to hear that Jane was able to swiftly resolve the issue with your order. It's wonderful to know that our customer service provided such excellent support. Thank you for your kind words!
Amazing stuff hehe
10 July 2026
Reply from Bondara ®
We're so glad to hear you found our products to be amazing. Thank you for your positive feedback.
great service
product as advertised. came on time. discreet packaging. good communication throughout.
16 July 2026
Reply from Bondara ®
We are so happy to hear that our product and service met your expectations. We truly appreciate your kind words and positive feedback!
Reply from Bondara ®
We're so glad to hear that your order arrived promptly and that the return process was smooth for you. We appreciate your positive feedback!
Very easy to order and exceptionally…
Very easy to order and exceptionally quick delivery.
24 July 2026
Reply from Bondara ®
We're delighted to hear that you found the ordering process easy and that your delivery was exceptionally quick. Thank you for your positive feedback!
Came on time n all but the button…
Came on time n all but the button doesn’t even work. No settings and can’t turn it off.
I could bought one off EBay for £3 ffs at least it would’ve worked like it was supposed to.
Start testing things before you put them in the post it takes two seconds like.
16 July 2026
The service was quick and the productsExcellent…
The service was quick and the products were delivered discreetly.
Rates are very reasonable as well. Highly recommended
16 July 2026
Reply from Bondara ®
We're so glad to hear that you found our service quick and our discreet delivery met your expectations. It's also wonderful to know that you found our rates reasonable. Thank you for your high recommendation!
Sent a completely different product out…
Sent a completely different product out with no way of charging it.
I complained and asked for a refund then all correspondence stopped.
23 July 2026
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