The ordering experience was as easy as always. I did pay for next day delivery but that did not happen, the parcel arrived after 2 day. I believe that was down to Evri and their well known incompete... See more
Company replied
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Review summary
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The customer service was decent however, I think the products are a bit hit and miss. I've since learnt about a more ethical company whose products really are quality and last
I have found Bondara to be an excellent company, I had a problem with the product I received, they resolved the issue and got another sent out and delivered very quickly! I wish more companies were... See more
Company replied
Speedy delivery, affordable without being tacky. I have shopped at other places that offer basically the same items (different range) at a much higher cost. Definately my new go to shop.
Company replied
Company details
Written by the company
As one of the UK's favourite online retailers of sex toys, lingerie, and bondage, Bondara knows a thing or two about pleasure. Transforming orgasms since 2006, we emerged as a passionate voice in the sexual wellness industry, earning multiple ETO awards for 'Best Online Retailer' and a firm reputation for leaving our customers completely satisfied. From love at first click to discreet, next-day delivery, Bondara promises a stimulating shopping experience for all with a dedicated Customer Care team to spare your blushes with friendly, professional advice. You shouldn't put a price on sexual happiness, but we guarantee more bang for your buck with over 4,000 great value, quality products that'll keep you coming back for more! And with FREE delivery on orders over £39.99, we're your one-stop shop for all things orgasmic. So, climax in confidence with Bondara, the sexual lifestyle brand you can trust.
Contact info
Unit 9, Shire Hill, CB11 3AQ, Saffron Walden, United Kingdom
- 01799 399111
- help@bondara.co.uk
- www.bondara.co.uk
4.2
Great
29K reviews
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Reply from Bondara ®
We're so glad to hear that your order arrived promptly and that the return process was smooth for you. We appreciate your positive feedback!
Very easy to order and exceptionally…
Very easy to order and exceptionally quick delivery.
24 July 2026
Reply from Bondara ®
We're delighted to hear that you found the ordering process easy and that your delivery was exceptionally quick. Thank you for your positive feedback!
Came on time n all but the button…
Came on time n all but the button doesn’t even work. No settings and can’t turn it off.
I could bought one off EBay for £3 ffs at least it would’ve worked like it was supposed to.
Start testing things before you put them in the post it takes two seconds like.
16 July 2026
The service was quick and the productsExcellent…
The service was quick and the products were delivered discreetly.
Rates are very reasonable as well. Highly recommended
16 July 2026
Reply from Bondara ®
We're so glad to hear that you found our service quick and our discreet delivery met your expectations. It's also wonderful to know that you found our rates reasonable. Thank you for your high recommendation!
Sent a completely different product out…
Sent a completely different product out with no way of charging it.
I complained and asked for a refund then all correspondence stopped.
23 July 2026
Reply from Bondara ®
We are so pleased to hear that you found our service prompt and discreet, and that you also experienced great value. Thank you for your wonderful feedback!
Product didn’t work
Product didn’t work , emailed through and took days to reply to me , then didn’t reply again ! Want my money back
23 July 2026
Reply from Bondara ®
We're delighted to hear you enjoyed our wide selection of items, great prices, and timely delivery. Thank you for your positive feedback!
Reply from Bondara ®
We're so pleased to hear that you found the ordering process easy and the price good. We also appreciate your kind words about our secure and discreet packaging!
It's the first time I'd purchased…
It's the first time I'd purchased anything from this company and I can honestly say my order came very quickly and discreetly and was brilliant. I will be using them again.
22 July 2026
Reply from Bondara ®
We're thrilled to hear that your first order arrived quickly and discreetly, and that you were so pleased with it! We truly appreciate your kind words and look forward to your next visit.
Reply from Bondara ®
We're delighted to hear that you had such a positive experience with our service and the quality of our products. Thank you for your feedback!
Great service with quality products and…
Great service with quality products and excellent delivery service
22 July 2026
Reply from Bondara ®
We're so happy to hear that you experienced great service, quality products, and excellent delivery. Thank you for your positive feedback!
Reply from Bondara ®
We are glad our service has consistently met your expectations, even when issues like a lost parcel arise. We appreciate your feedback.
Reply from Bondara ®
We're so glad to hear you found our service to be excellent. Thank you for your positive feedback.
Reply from Bondara ®
We're so glad to hear that your package arrived on time and that you are very satisfied with your experience. Thank you for your feedback!
Reply from Bondara ®
We are so happy to hear that you had a great experience with our service and found our prices to be excellent. Thank you for your wonderful feedback!
Reply from Bondara ®
We're so pleased you enjoyed our product, pricing, and delivery. Thank you for your positive feedback!
Very good product
22 July 2026
Reply from Bondara ®
We are glad to hear you found your purchase to be very good. Thank you for your feedback.
evri, being ignored, and not refunded
i ordered with next day delivery for a birthday, Evri lied about trying to deliver and just sent it back. i tried to contact bondara and was ignored for 3 days until it arrived back with them. at which point they asked me if i still wanted it. i explained it all again said ok, so long as they refunded the postage at least. they sent it and did not refund the postage.
13 July 2026
Products that we got were perfect
Products that we got were perfect. No issues and and the wife loved them 😉
14 July 2026
Reply from Bondara ®
We're so happy to hear that the products were perfect and that your wife loved them! Thank you for your wonderful feedback; it means a lot to us.
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