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Rated 1 out of 5 stars

I've completed user research for both Heinz and Innocent Smoothies via this company. On both occassions they did not reward my time. I've now requested subject access requests with Bolt, Heinz... See more

Rated 5 out of 5 stars

Overall Bolt Insight is great! The survey process has been really easy to use and follow. The navigation has been clear and the questions are not too complicated and easy to read and answer in detail.... See more

Rated 5 out of 5 stars

The whole process has been seamless. I was guided and directed throughout, at no point did I feel unsure of the next step, of what was being asked for me. I would definitely recommend this process to... See more

Rated 4 out of 5 stars

generally the experience was good, but there could have been more instructions on how to use the system to make the recordings. I prefer when the AI talks to me.

Company details

  1. Market Researcher
  2. Research and Product Development

Written by the company

By combining human understanding with advanced technology, Bolt Insight delivers faster, deeper and more connected insight across markets, categories and audiences. The company works with leading global brands to deliver rich, actionable understanding that informs strategy and drives impact. Its capabilities span AI-powered qualitative research, quantitative research and integrated insight solutions, connecting real human insight with confident business decision-making.


Contact info

  • Unit 217 Metal Box Factory, 30 Great Guildford Street, Southwark, London, SE1 0HS, London, United Kingdom

  • www.boltinsight.com

3.6

Average

TrustScore 3.5 out of 5

31 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

They Will Damage Your Brand

I've completed user research for both Heinz and Innocent Smoothies via this company.

On both occassions they did not reward my time.

I've now requested subject access requests with Bolt, Heinz and Innocent Smoothies as to how my data has been used.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Really Great Experience!

Overall Bolt Insight is great! The survey process has been really easy to use and follow. The navigation has been clear and the questions are not too complicated and easy to read and answer in detail. Recording your voice to leave an answer is really simple and is really quick to load to the next screen/question. Overall, the experience has been really positive compared to other survey websites that can be really slow and laggy.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I have had a good experience using…

I have had a good experience using trust pilot, it has been the platform I use mostly to review experiences whether good or bad, sometimes I think the review process is long but I want people to know if something wasn't really good or really terrible (in either direction) I likely would not be taking the time to talk about it

31 March 2026
Unprompted review
Rated 5 out of 5 stars

The whole process has been seamless

The whole process has been seamless. I was guided and directed throughout, at no point did I feel unsure of the next step, of what was being asked for me. I would definitely recommend this process to anyone else.

31 March 2026
Unprompted review

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