Bokitba eBooks Reviews 

119
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

The textbook was missing the first 400 pages. No response at all from Bokitba, let alone a refund or a scan of the missing pages. There is no preview of the textbook available so no way to prevent t... See more

Company replied

Rated 5 out of 5 stars

I saved 90 bucks on a textbook I'm only using for one class, literally the best price I could find online (outside of just buying the test question's answers lol). Mine was sent to my email the next d... See more

Company replied

Rated 5 out of 5 stars

Legitimate website/services. Super simple & straightforward process to submit a textbook request. I received a response within 48 hours. The textbook I required originally cost about $120. Through Bok... See more

Company replied

Rated 5 out of 5 stars

My school was selling the textbook for $90 (e-book or paperback) and bought from boktiba for $30. e-book is good quality (not blurry or pixelled) and considering the physical book is heavy af, I'm r... See more

Company replied

Company details

  1. Books Wholesaler

Written by the company

Bokitba offers a wide selection of high-quality eBooks at remarkably affordable prices. The platform makes premium digital reading accessible to everyone without compromising on content quality or user experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

119 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(119)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good price

Pro: very good price Con: it takes around 24 hr to receive the download link (not instant). The price outweight the wait time in my opinion.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Bought the book and received in less than three days. When I emailed the team with concerns about not receiving my book on time, they instantly solved my problem. Will definitely use again in the future.

1 February 2022
Unprompted review
Rated 2 out of 5 stars

Bad costumer service

they emailed me back once about an ebook and didn’t give further help

23 January 2022
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

As indicated on our website, we answer all emails within 24 hours and we always try to find the best solution for issues our customers have.

Since we haven't received reply from you for 3 days, we hope we resolved your issue.

Please consider updating your TrustPilot review. Thank you and we look forward to hearing from you again soon.

Rated 5 out of 5 stars

I didn't get my pdf at first

I didn't get my pdf at first but after making it apparent that wasn't okay they emailed me back with a correct download

20 January 2022
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

An e-book you purchased was automatically deleted from our system and we had to re-upload it. We re-uploaded it and delivered it again.

We guarantee a refund in case of any issues.

Please consider updating your TrustPilot review. Thank you and we look forward to hear from you again soon.

Rated 5 out of 5 stars

Loved using Bokitba!

Loved using Bokitba! Super quick response, very easy to use! Will definitely be using again!

19 January 2022
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for a 5-star review! Glad we were able to help you.

Rated 4 out of 5 stars

This was a good experience

This was a good experience. It stated you would receive immediate response. But response was delayed. Just add that comment when submitted that purchase has been confirmed wait about thirty minutes.

Otherwise very good and no problems. Good choice.

18 January 2022
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for your review! We look forward to hearing from you again soon and we promise better experience.

Rated 2 out of 5 stars

Terrible

Can’t open my textbook because the link has expired and the copy I downloaded is nowhere to be found on my laptop. Stuck having to repay for it again. Not impressed.

Edit: I’ve finally been refunded the second purchase.

18 January 2022
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

Expiry date on links (for some books) is there due to the high volume of different orders on our system. We update links on-demand.

We resolved your issue and since you made duplicated orders, full refund for the second order has been issued.

Please consider updating your TrustPilot review. Thank you and we look forward to hearing from you again soon.

Rated 4 out of 5 stars

Although it took a while to receive my…

Although it took a while to receive my ebook, overall it’s a convenient and easy to navigate service!

8 January 2022
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for your review! We look forward to hearing from you again soon.

Rated 4 out of 5 stars

Worth it

Its a pretty good service, they did not have all the books I needed but I still saved more with them than any other service I've seen

6 January 2022
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

Unfortunately, due to the high volume of orders all of the deliveries and requests were delayed from 1 to 4 days.

We answered you requests and fulfilled them.

Please consider updating your TrustPilot review. Thank you and we look forward to hear from you again soon.

Rated 5 out of 5 stars

Fantastic

Fantastic! Bokitba saved me over $100 in textbook costs. It's well worth it and I'm so glad I decided to use them!

30 December 2021
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Thank you for a 5-star review! Glad we were able to help you.

Rated 1 out of 5 stars

Subscription Service Confusing

Confused.
I did the subscription and had to request all my books.

I did not even recieve an email from Bokitba (just paypal) about the subscription. I don’t even know if it went under my paypal email (not my edu email) for the student account, which is a different email than I used to request the books.

There is no way to contact them either.

Its been over 24-hrs since book request. I have checked all my email accounts and spam folders. No emails from them.

Will update review if they reach out to me. If nothing in 3 days I will request a refund of the subscription fee.

16 October 2021
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

You were notified that unfortunately, none of the requested books were not available in our library. We issued you a refund within 2 days after receiving your requests.

Please consider updating your TrustPilot review. Thank you and we look forward to hear from you again soon.

Rated 5 out of 5 stars

No words....I love it

I love it. I was able to get my book for really cheap compared to other sites. Once I bought the ebook, it only took less than 10 minutes and I got a link to download my book. Fast and so worth it. Definitely coming here for my other books!

14 October 2021
Unprompted review
Rated 5 out of 5 stars

I have been looking for this book at a…

I have been looking for this book at a reasonable price, after paying the full price for the physical book. Physical books are heavy to lug around, while pdf, allows for multiple textbooks to be carried around in a single device. I was so excited to find my textbook on this site

6 October 2021
Unprompted review
Rated 1 out of 5 stars

It has been more than 48 hours and I…

It has been more than 48 hours and I still didn’t receive the book.

4 October 2021
Unprompted review
Bokitba eBooks logo

Reply from Bokitba eBooks

Dear customer,

You were notified that the delivery of your order will be delayed and in case of any issue full refund will be issued.

Please consider updating your TrustPilot review. Thank you and we look forward to hear from you again soon.

Rated 5 out of 5 stars

I was sceptical about it at first…

I was sceptical about it at first because being a student money is not abundant. But thank god for this amazing website I was able to get the book that I wanted and saved a lot of bucks! Definelty recommend this to everyone.
P.S.: I am a very sceptic person and coming from me this is huge! Loved it!

30 September 2021
Unprompted review
Rated 5 out of 5 stars

I saved money!

I was looking for the book for days. If I did not find Bokitba, I would have to pay $150 for it. In the beginning, I was hesitant to purchase an Ebook online for the first time; I read the reviews and decided to have a try. I got the PDF format after about 12 hours, and I was surprised by the convenience. Undoubtedly, I will subscribe and get more ebooks from Bokitba. It is quite a good deal.

27 September 2021
Unprompted review
Rated 5 out of 5 stars

This site is awesome

This site is awesome. The price was lower than anything that I could find anywhere else, and the downloads were delivered to my inbox within a few hours of submitting my request. Thanks, Bokitba!

11 September 2021
Unprompted review

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