The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media sugg... See more
Company replied
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The components were shipped by Royal ail to Australia where they disappeared into a black hole. Australia Post advised they were overwhelmed but could not provide any delivery date. They media sugg... See more
Company replied
If you need a part quickly, order eksewhere. Totally unacceptable experience. The promised 2 day wait turned into more like 2 weeks? Firstly, incorrect part supplied...not my name or address...secondl... See more
Company replied
I have a very old back boiler which needed spare parts that I thought may be difficult to get now. Placed an order online with BoilerParts on Monday and they arrived on Wednessday, 2 days later. Excel... See more
I was lucky enough to find Boilerparts.co.uk online whilst searching for parts. I used the email link to request a part I couldn’t find. This is where Andrea contacted me confirming they had stock... See more
Boiler replacement parts
PO BOX 257, BL4 4AR, LANCS, United Kingdom
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Ordered part came within time promised all was good many thanks
Excellent prices, very fast delivery and fantastic customer service
I called Boilerparts Thursday before easter needing parts for my 90 year old mother in laws boiler. It was explained that due to the long holiday weekend they probably couldn't send till tuesday. Unbelievably it arrived on easter saturday!!! Many thanks.
Well what can you say when you get exceptional service 👍 well done keep it up
Excellent service highly recommended
Would use again without question
Parts came quickly and solved the problem. I'm very pleased!
Very quick response in delivering the goods requested.
Thank you
Easy to use website. Paid for standard delivery, and it arrived next day. Excellent service, parts as per order.
Excellent service from Boilerparts and all items correct. Very happy with this company and the subsequent assistance given.
Dismal service from the courier company which is unfortunately not under Boilerparts control but assigned by Worcester. This series of failures was confirmed by the courier company when rung by myself and not a failure of Boilerparts.
Efficient and easy, received the part the next day
Great help over the telephone. Next day delivery when Home serve would have capped my gas for 7 days.
Great service, wasn't in stock but supplier got direct shipped from manufacturers, and arrived when they promised.
Thanks.
Excellent process from beginning to end .Very speedy turnaround.
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