I absolutely love Bohomoon! Each piece I have received has been high quality and stunning. I’m a regular customer, especially when they have the £10 sale on! All my pieces both silver and gold have l... See more
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Your ultimate jewellery fix. We are committed to providing the best quality Stainless Steel products that our customers can count on to last!
Bohomoon, Titan House (3rd Floor), Euston Way, TF3 4LY, Telford, United Kingdom
Replied to 97% of negative reviews
Typically replies within 1 week
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Well, ive been abit of a pain in the bum with constant having to message customer service, due to my delivery being delivered to the wrong house (which they were happy to send out another order no extra charge) luckily retrieved the order. Having to send items back, what i thought was a missing item (my error) now sending this item to me free of charge. Resolved all my issues without a problem, used to be a different companies regular customer but now converted to Bohomoon. 5 star review!!!

Reply from Bohomoon
Absolutely love Bohomoon. I love every piece I've got and wear them 24/7 without taking them off and they still look great despite sun, sea and sweaty steam rooms.

Reply from Bohomoon
Above and beyond service - I am in utter disbelief in the service Kelly provided with my lost order. Not only did she respond with urgency to my emails, but she was extremely thorough and helped me get a replacement order sent without stress free. Shouts out to you Kelly!

Reply from Bohomoon
Since I’ve known Bohomoon, I can’t help but always purchased jewellery from them. They have range of styles and not too expensive. I love them and wear them everyday!

Reply from Bohomoon
I love the jewellery from Bohomoon. So many different pieces to suit all styles. The quality is really good and the customer service is excellent. I had one issue with a necklace and I was immediately offered credit or a replacement so was very impressed. Would highly recommend the jewellery from here.

Reply from Bohomoon
Great customer service, had a slight problem with 1 pair of earrings which was promptly and professionally dealt with. Would definitely order from them again

Reply from Bohomoon
Love this company! Gorgeous pieces for amazing prices and they last! I have a pair of earrings I’ve not taken off for over 6 months to shower or anything and they haven’t tarnished and are just as shiny as when I bought them! I had another pair I bought at the same time and unfortunately they have tarnished but the team were so helpful at getting back to me and sorting out the issue. Can’t recommend this company more! Ps their belly chains are gorgggg!

Reply from Bohomoon
Between my daughter and I, we probably own around 15 items from Bohomoon - there was one occasion where my item didn't make it to Royal Mail and the team was so speedy in sending another one, I think it arrived within literally two days. One item had a tiny bit of tarnishing after around 7 months of wear and within a couple of emails with the team, a replacement was sent out. Literally cannot fault the customer service and haven't had a single issue with the rest of my items, I wear most of them every day and there has been no discolouration or the dreaded green skin marks! 100% recommend Bohomoon!

Reply from Bohomoon
If you haven’t tried jewelry from Bohomoon, you’re missing out! The quality is absolutely amazing. They have a very wide selection of pieces from rings, earrings, necklaces and bracelets. So many options to choose from. They have affordable prices and run a lot of sales. This is my favorite boutique to shop for jewelry! I recently had a necklace break that I purchased 3-4 months ago. I emailed them and they shipped me a new one. Excellent communication and customer service. I highly recommend Bohomoon for all of your jewelry needs. 💕

Reply from Bohomoon
Amazing customer service, quick response and awesome staff.

Reply from Bohomoon
Have bought a few pieces now from Bohomoon, bracelets & earrings are my favourites. Have not been sure about ring sizing but great now they include the ring guide in the orders. Customer Service is first class, contact , speed of response and resolution to a query is excellent. Thank you ladies 🙂

Reply from Bohomoon
I had to return an item. The customer service was fabulous. A replacement was sent immediately. Well done guys

Reply from Bohomoon
Have brought a lot of amazing pieces of jewellery from here and it’s always of incredible quality and doesn’t tarnish. Bonus when they have £10 sale on! Had an issue with one piece recently and contacted customer services - Jadzia handled my query brilliantly and offered a replacement, no issues. Thanks BOHOMOON!

Reply from Bohomoon
Beautiful jewellery and great prices! Delivery is quick too. Just placed another order last night, and it was dispatched this morning! Highly recommend the products and Company!

Reply from Bohomoon
Have been buying jewellery from them for about a year now and can’t fault them, my ears notoriously go green from cheaper items but since buying from BOHOMOON I haven’t had that problem at all, the quality is very good and they have a variety of designs depending on the occasion.
Even when I have had a slightly faulty earring they handled it wonderfully and resolved it straight away with no fuss!
I will continue to buy from them and would highly recommend to others!

Reply from Bohomoon
I accidentally put the wrong postcode on my order and the team were kind enough to offer a refund when the parcel returned to sender. My parcel actually ended up being delivered and I’m so glad it did because the earrings I ordered are so pretty and amazing quality. Will be ordering again!!!

Reply from Bohomoon
Hi what a wonderful company my jewellery got delivered today and WOW !!!!!!! how beautiful and Stunning all the peices are the quality is Amazing such a happy customer 😃 easy to order and fast delivery and I've never had something SOOOOOO beautifully wrapped before the beautiful pink box and pink gift bag were such a lovely touch and a lovely surprise thank you Bohomoon keep up the AMAZING work your doing 😘💖

Reply from Bohomoon
I have to now change it to a 5 as Jess called me & got the rings swapped for a bigger size. Thanks Jess should all be like you.

Reply from Bohomoon
For someone who didn’t actually receive their order, I am shocked to write a 5-star review! But, the customer service I received was phenomenal - once my country finally sorts out its postal system I will definitely be ordering from here.

Reply from Bohomoon
Amazing quality jewellery, honestly worth every penny!! when i had a slight issue the customer service team is next level and resolved the issue no questions asked! honestly made me love the brand even more 🤍

Reply from Bohomoon
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