Whilst the products look lovely I'm disappointed that there wasn't any honesty in the product description of the "pearl" ring. It's plastic. The second ring the gold colour looks cheap,.it's very oran... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased some items from Bohomoon after researching brands that were more hardy. I have not been disappointed with what I have received. There are so many beautiful pieces to choose from and after... See more
Company replied
I bought some items from Bohomoon and all I can say is that they are stunning! Unfortunately I had to send two rings back because even though I used the ring sizer they were too big, but Bohomoon did... See more
Company replied
My go to for all my jewellery. I wear it daily and it doesn’t tarnish or give me any reactions - I’m really sensitive to a lot of jewellery so it’s nice to find a reliable place to buy from. They have... See more
Company replied
Company details
Written by the company
Your ultimate jewellery fix. We are committed to providing the best quality Stainless Steel products that our customers can count on to last!
Contact info
Bohomoon, Titan House (3rd Floor), Euston Way, TF3 4LY, Telford, United Kingdom
- 07376743559
- customerservice@bohomoon.com
- www.bohomoon.com
4.4
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Be mindful of paying extra for next day delivery
My husband brought me this necklace for my birthday as a present from my daughter. The necklace itself is lovely but he paid extra for next day delivery for it to arrive in time for my birthday but unfortunately it took four days to arrive and wasn’t here for her to give to me the morning of my birthday so she was very upset
Whilst I appreciate this is primarily down the the Royal Mail I can’t help but feel disappointed
Bohomoon have shown good customer service to offer an apology
5 August 2026
Unprompted review
Reply from Bohomoon
Hello Jannine,
Thank you for taking the time to share your feedback.
We are really sorry to hear that you have not had a good experience with Royal Mail. We despatch all Next Day Delivery orders within our timeframes stated on our website, however we cannot always guarantee that Royal Mail fulfil their timeframes.
We apologise on behalf of Royal Mail for the delay
We genuinely appreciate your feedback and understand your frustration.
If you would like to get in contact with our customer service team to talk about this further, please email customerservice@bohomoon.com.
Thank you again for your review.
I purchased some items from Bohomoon…
I purchased some items from Bohomoon after researching brands that were more hardy. I have not been disappointed with what I have received. There are so many beautiful pieces to choose from and after it was delivered so quickly in beautiful packaging, I couldn’t resist and put in a second order. A brilliant company- beautiful jewellery.
3 August 2026
Unprompted review
Reply from Bohomoon
Hello Amy,
Thank you for your review. We are so glad you love your items and that delivery was fast.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
Quick delivery and lovely necklace…
Quick delivery and lovely necklace can’t wait to wear this at my brother’s wedding
30 July 2026
Unprompted review
Reply from Bohomoon
Hello Amy,
Thank you for your review. We are so glad you love your items!
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
Excellent Customer Service
Product became faulty with 12-month warranty period. A store credit for the value of the product was provided with no questions asked. Excellent customer service, would highly recommend.
27 July 2026
Unprompted review
Reply from Bohomoon
Hello Courteney,
Thank you for your review. We are so glad we were able to support you with your query.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
I have a few jewellery pieces from…
I have a few jewellery pieces from Bohomoon and they are my favourite ones! I love that I can wear it in water and it doesn't tarnish. Definitely good quality 👌
27 July 2026
Unprompted review
Reply from Bohomoon
Hello Rivka,
Thank you for your review. We are so glad you love your items.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
So lush!
Really great comms!
Such pretty, great value jewellery. Lovely, caring packaging. Such a lovely surprise for a Bohomoon virgin mum 😂 Daughter has bagged herself 2 of my rings!
I love supporting small family businesses 🥰
Also the secret goody bags are such a great idea!
26 June 2026
Unprompted review
Reply from Bohomoon
Hello Caroline,
Thank you for your review. We are so glad you love your items.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
Bohomoon is the best Jewelry store in the UK
I believe Bohomoon is the best jewellery company in the UK. The pieces really beautiful, high quality and all tarnish free and waterproof (tried and tested, it’s true!) the shipping is always super speedy - sometimes even next day when you only pay standard! Also, they often go live on TikTok where they showcase pieces and have around 100 pieces all discounted. The only downside I could possibly think of is the full prices can often be a little too expensive, ie £32 for a ring. However, that said, when they do these flash sales on TikTok you can likely get that same ring for as low as £5! Overall, I recommend Bohomoon to everyone who compliments my jewelry and I now do not buy from anywhere else.
22 July 2026
Unprompted review
Reply from Bohomoon
Hello Isla,
Thank you for your review. We are so glad you love your items.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
Customer service is insulting
I’ve shopped at Bohomoon for a while and never had any issues until now. I purchased some evil eye bracelets last year, I have a friend who often compliments these so decided I would buy her the same bracelets for her upcoming birthday. Unfortunately when these arrived they were faulty and discoloured. I raised this with Bohomoon immediately after the order was delivered. The response I got was absolutely shocking, they have accused me of trying to return the bracelets that I ordered over a year ago which is incredibly insulting and unprofessional of them. I was a repeat customer but I will not be after this incident. Imagine accusing your customers of something like this? Completely unacceptable and upsetting for me.
15 July 2026
Unprompted review
Reply from Bohomoon
Hi Chloe,
Thank you for taking the time to share your feedback. We are really sorry to hear that you have not had a good experience with us.
We genuinely appreciate your feedback.
With any faulty items you have a one year manufacturing warranty to cover this at no extra charge to yourself, I think there may have been some confusion and our customer service were clarifying which order these items are from as we can see you purchased the same items last year.
If you would like to get in contact with our customer service team to talk about this further, please email customerservice@bohomoon.com.
Thank you again for your review.
I've got quite a few pieces from…
I've got quite a few pieces from Bohomoon. I love that they're tarnish free and such great quality, I like to wear jewellery everyday and not take them off so it's perfect for me. Will always buy from Bohomoon 💕
15 July 2026
Unprompted review
Reply from Bohomoon
Hello Rachel,
Thank you for your review. We are so glad you love your items.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
I’ve been wearing their jewellery for a…
I’ve been wearing their jewellery for a while now and I love them so much. The rings are sooo good and the quality is amazing. My hand chain broke and I was gutted and they saw my Instagram story and reached out to replace it. Made my day. Really good customer service and I will be carrying on wearing them bc I love. Thank you so much
11 July 2026
Unprompted review
Reply from Bohomoon
Hello Alisha,
Thank you for your review. We are so glad you love your items and customer service have been able to provide your support with your queries.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
The jewellery is fantastic quality
The jewellery is fantastic quality, doesn’t tarnish when in the pool or the shower, I’ve had ankle bracelets on since June and been abroad in the sun, in the pool and showered with them on and they still look brand new! Definitely be ordering again!
13 June 2026
Unprompted review
Reply from Bohomoon
Hello Sharna,
Thank you for your review. We are so glad you love your item.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
so helpful with everything and the…
so helpful with everything and the quality of their jewellery is amazing
10 July 2026
Unprompted review
Reply from Bohomoon
Hello Tia,
Thank you for your review. We are so glad you love your items and customer service have been able to provide your support with your queries.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
Lovely bangle, really happy with purchase
I ordered the Lottie bracelet for my daughter. It arrived super fast!! So pleased with it, its really lovely. I immediatley ordered another one for myself .Again it arrived super fast. We are both very happy customers. Would happily recommend to everyone. Perfect!!!
6 July 2026
Unprompted review
Reply from Bohomoon
Hello Rosemarie,
Thank you for your review. We are so glad you love your items and that your order got to you quickly.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
Great customer service
Great customer service. Nice pieces of jewellery too. Happy customer.
8 July 2026
Unprompted review
Reply from Bohomoon
Hello,
Thank you for your review. We are so glad you love your items and customer service have been able to provide your support with your query.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
The jewelry is nice but I had no idea…
The jewelry is nice but I had no idea if was shipping from Britain and there would be a $40 duty to receive. It's absolutely not worth that as I can purchase locally. It's nice but not that special.
4 July 2026
Unprompted review
Reply from Bohomoon
Hi,
Thank you for taking the time to share your feedback. We are really sorry to hear you have not had a good experience with us.
Unfortunately, any customs duties, taxes, or import fees applied when at checkout on our website and are clearly stated before purchasing. We understand this can be frustrating, particularly on our items, and we are really sorry that these additional charges impacted your experience.
We genuinely appreciate your feedback.
If you would like to get in contact with our customer service team to talk about this further, please email customerservice@bohomoon.com
Thank you again for your review.
WASTE OF MONEY
Very poor quality such a cheap material worth it to spend a bit more, so you get jewellery that it actually last more than a couple of months
8 July 2026
Unprompted review
Reply from Bohomoon
Hi,
Thank you for taking the time to share your feedback. We are really sorry to hear that you have not had a good experience with us.
We genuinely appreciate your feedback.
With any faulty items you have a one year manufacturing warranty to cover this at no extra charge to yourself.
If you would like to get in contact with our customer service team to talk about this further, please email customerservice@bohomoon.com.
Thank you again for your review.
Love Bohoomoon jewellery
Love Bohoomoon jewellery. Perfect sizes for myself with small fingers and always quick deliveries. Customer service is fantastic would recommend ✨
1 June 2026
Unprompted review
Reply from Bohomoon
Hello Kirsty,
Thank you for your review. We are so glad you love your items and customer service have been able to provide your support with your queries.
We really appreciate your lovely feedback.
Thanks again for your support, it means a lot to us.
Georgia
Quality jewellery
Quality jewellery, so pretty at affordable prices 🥰 If you’re looking for something a bit special or everyday wear then this is the company for you. Very happy customer 🥰 Love from Debbie 🥰🥰
1 July 2026
Unprompted review
Reply from Bohomoon
Hello Debbie,
Thank you for your review. We are so glad you love your items.
We really appreciate your lovely feedback on our jewellery.
Thanks again for your support, it means a lot to us.
Georgia
I placed order Sunday
I placed order Sunday. rings, bracelets and anklet and it came today Tuesday 30th June. absolutely beautiful packaging well packed! Great service I’m thrilled to bits with it all. Thanks so much will be ordering more.
28 June 2026
Unprompted review
Reply from Bohomoon
Hello Samantha,
Thank you for your review. We are so glad you love your items and that it arrived swiftly for you.
We really appreciate your lovely feedback on our jewellery.
Thanks again for your support, it means a lot to us.
Georgia
I have done many Bohomoon orders and…
I have done many Bohomoon orders and love all there products, and on the rare occasion I have had an issue, such as a faulty product for example, their customer service is great and they go above and beyond to satisfy and support you
25 June 2026
Unprompted review
Reply from Bohomoon
Hello Olivia,
Thank you for your review. We are so glad you love your items.
We really appreciate your lovely feedback on our customer service and we are glad we resolved this for you.
Thanks again for your support, it means a lot to us.
Georgia
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