Bodenhoffs Bageri Aps Reviews 1,043

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bodenhoffs means good quality! Delicous baked goods, fresh ingredients and overall a good, lasting impretions. We ordered food for a company event - all was prepared on time, tasty and well packed.... See more

Company replied

Rated 2 out of 5 stars

I ordered delivery 3 days in advance for my husband's birthday. There was a one hour delivery window and the delivery was still 20 minutes late and missing 3 items. When I wrote Bodenhoffs it took t... See more

Company replied

Rated 1 out of 5 stars

Baught Kagemand for 3rd year in a row. Different kind every year. Dry every time, but by far worst this time.

Company replied

Rated 1 out of 5 stars

Their Baguettes are heavy and wet inside - as are their Croissants. They went straight to the bin.

Company details

  1. Cake Shop
  2. Bakery
  3. Cafe
  4. Chocolate Shop
  5. Pastry Shop
  6. Wedding Bakery

Written by the company

bestille, bestilling, kage, festkager, morgenbrød, boller, stenovnsbrød, fest, brød, lagkager, lagkage, kager, Bodenhoff, bodenhoffs Bodenhoff Bageri har byens bedste kager - Bodenhoff, festkager, fest festkager, fest, kager,Bager, bageri, Konditor...


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bodenhoffs = good quality!

Bodenhoffs means good quality!
Delicous baked goods, fresh ingredients and overall a good, lasting impretions. We ordered food for a company event - all was prepared on time, tasty and well packed. Placing an order is very convenient. The Bodenhoffs Team is very helpful and well organised. The Bodenhoffs Bageri in Christianshavn, Torvegade, is also beautiful, clean and inviting.

18 June 2025
Unprompted review
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Dear Marta,

Thank you so much for your wonderful review – we truly appreciate it!

We look forward to baking for you again.

Best regards,
Sophia // Bodenhoff Bageri




Rated 5 out of 5 stars

I like Katrine

I like Katrine. She is good at her job

7 October 2023
Unprompted review
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Hello Frederik

Thanks for the sweet message, I will send it to Katrine and tell her about how happy you are with her :-)

Merry Christmas!

Matilde // Bodenhoff

Rated 5 out of 5 stars
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Dear Maria

Thanks a lot for the kind words, we are so happy that you are happy with the cake and the delivery! :-)

Have a great day!
Matilde // Bodenhoff

Rated 5 out of 5 stars

Spiderman cake

The cake was great both looks and taste! And so convient that is could be delivered!

27 March 2023
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Kære Mrs Katrine,
Tak for din helt igennem flotte anmeldelse, den er vi mere end glade for, de flotte ord har jeg videregivet til vores konditori.

Vi ønsker dig en dejlig dag og vil glæde os til at bage til jer igen.
Amanda // Bodenhoff bageri.

Rated 1 out of 5 stars

Baught Kagemand for 3rd year in a row

Baught Kagemand for 3rd year in a row. Different kind every year. Dry every time, but by far worst this time.

30 December 2022
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Hi,

Thanks’ for reaching out to us - I'm so sorry to hear that you did not like the cake provided. I would really love to hear more about your order and find a solution, so we don't have any other costumers experiencing this in the future.

Please get back to me info@bodenhoffs.dk and we will love to help you :-)

Best regards,

Victoria Due Hoppe// Bodenhoff Bageri

Rated 5 out of 5 stars

Best bakery in Copenhagen :-)

Bodenhoffs have the best croissants in Copenhagen by far - real butter and real effort make the extra calories worth it :-)

1 August 2022
Unprompted review
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Dear Amy,
Thank you so much :)

Amanda // Bodenhoff Bageri.

Rated 2 out of 5 stars

Late delivery with missing items

I ordered delivery 3 days in advance for my husband's birthday. There was a one hour delivery window and the delivery was still 20 minutes late and missing 3 items. When I wrote Bodenhoffs it took them 4 days to reply after I followed up and there was no apology just mention that I'd be reimbursed within a few days. I have no plans to order from them again - certainly not for special occasions.

14 July 2022
Unprompted review
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Dear Nora,
Thank you for writing us, I will sure follow up on this, and make sure it will not happen agin, that's not at all okay and not our standart.
I hope we get the chance to bake for you agin.

Amanda // Bodenhoff Bageri.

Rated 5 out of 5 stars

Excellent

Excellent service

8 July 2022
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Thank you so much! :)

Amanda // Bodenhoff Bageri.

Rated 5 out of 5 stars

super!

5-*-Service!

2 May 2022
Bodenhoffs Bageri Aps logo

Reply from Bodenhoffs Bageri Aps

Kære Cara,
Stort tak for din flotte anmeldelse, den er vi enormt glade for. Jeg har videresendt de flotte ord til vores personale :D

Jeg ønsker dig en dejlig aften.
Amanda // Bodenhoff Bageri.

Rated 2 out of 5 stars

Worst cake ever

Worst cake ever, with butter cream arround, dry and greasy. The location moved due to renovation but no one mentioned that in the order.

3 April 2021
Rated 5 out of 5 stars

Awesome Company

Awesome that Bodenhoff's will stand firm on their decision to include the Muslim community. It's extremely sad that soooo many people in Denmark consider themselves "modern" yet still cling to idealistic ideals and promote segregation.

2 August 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look