boardsi Reviews 

1,048
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 263 reviews, reviewers overwhelmingly had a great experience with this company, expressing gratitude for their services and the valuable online courses offered. Customers consistently praise the staff for their amazing efforts in finding strategic cultural fits and for their professionalism, responsiveness, and excellent communication. Many highlight the exceptional customer service, noting that the team goes above and beyond, taking ownership of processes and making connections efficiently. The user experience is frequently described as seamless, easy, and efficient, with quick turnaround times for customized bios and profiles that accurately capture individuals' essence. However, some people were dissatisfied with the service, reporting instances of unresponsiveness, generic replies, and a lack of follow-through, leading to feelings of being ghosted or ignored. A few other people also felt that interactions were unprofessional, disorganized, and aggressive, with some experiencing hostility when asking questions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Service

Reviewers highlight positive aspects of service, noting that the process was efficient, smooth, and... See more

User experience

Consumers find the user experience to be positive, with many describing the process as professional,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the promptness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting professional, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am grateful to Boardsi and their services. I specifically want to thank Lisa Williams and Kacey Card for their hard work. I enjoy taking the online courses on Board Managment which I can only say a... See more

Company replied

Rated 5 out of 5 stars

Wow. Lisa was amazing! She took the basic, blah bulleted points from my resume and LinkedIn page, and crafted a wonderful narrative which painted a great picture of who I am, what I have to offer.... See more

Company replied

Rated 5 out of 5 stars

Jen is a consummate professional. Very effective at her job and a great communicator. She follow up and follow through. She made an excellent connection to an opportunity who reached out to me for... See more

Company replied

Rated 5 out of 5 stars

I've been working directly with Lisa Williams and couldn't be happier with the results. My customized bio was turned around quickly, and it's amazing what a good wordsmith can do. Very impressed and l... See more

Company replied


Company details

  1. Recruiter

Written by the company

boardsi connects Executives and Businesses to streamline the growing process for both parties.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,048)

240 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a wonderful experience!

I was initially interviewed which went very, very well and I was VERY impressed with the breadth of topics covered. The write-up was presented with an invitation to edit. I commented that I couldn't have done better myself and had absolutely no edits to make!

13 December 2025
boardsi logo

Reply from boardsi

Thank you for your review. You are wonderful to work with.

Rated 5 out of 5 stars

The rep made me sound great

The rep made me sound great! Nothing needed for my platform. It was perfect. Very professional and helpful when needed. I highly recommend them to anyone looking for a board seat!! Thank you Leadifi for the great Executive Summary!! It's perfect!!

10 December 2025
boardsi logo

Reply from boardsi

Thank you for your review. You have been wonderful to work with.

Rated 1 out of 5 stars

Horrible Communication and Lack of Clarity

I can't believe that I just gave this organization money and received virtually NOTHING about how to use the system, what they would be doing to help me find a potenial Board or Advisory position. The lack of communication and expecation setting is unbelievable. I sure learned my lesson.

4 December 2025
Rated 5 out of 5 stars

easy but impactful

easy, low level of effort, great end results

8 December 2025
boardsi logo

Reply from boardsi

Thank you for your review! You are wonderful to work with.

Rated 4 out of 5 stars

Great experience with onbaording!

Great experience with onbaording!! Lisa/Leadafi was great to work with! The process overall took longer than anticipated. Once Lisa engaged things were excellent and timely.

4 December 2025
boardsi logo

Reply from boardsi

Thank you for your review. I have enjoyed working with you.

Rated 5 out of 5 stars

Lisa and Leadafi are super!

Lisa Williams at Leadafi has been great working with me and fine tuning my professional bio.

5 December 2025
boardsi logo

Reply from boardsi

Thank you for your review. You have been a pleasure to work with.

Rated 4 out of 5 stars

Lisa Williams and the Leadafi program…

Lisa Williams and the Leadafi program provided a positive first experience with Boardsi and Leadafi.
Looking forward to working with the team.

4 December 2025
boardsi logo

Reply from boardsi

Thank you for your review! You are a pleasure to work with.

Rated 5 out of 5 stars

Pain Free - Thank you!

Lisa Williams and team were fantastic to work with when developing my bio for LeadAFI. They worked quickly and efficiently and addressed any changes effortlessly. Appreciate you!

25 November 2025
boardsi logo

Reply from boardsi

Thank you for your review! You have been a pleasure to work with.

Rated 5 out of 5 stars

Boardsi really turned things around for…

Boardsi really turned things around for me when I thought I was ready to leave the platform. for two months I thought Boardsi ghosted me or gave generic runaround responses. Jen Swabi at Boardsi went above and beyond. She personally jumped in, listened to what had gone wrong before, and took immediate ownership of the process. Her responsiveness, genuine care, and expert guidance completely flipped a frustrating experience into a positive one. Thanks to Jen’s dedication and professionalism, I not only regained trust in Boardsi but actually came away impressed. If you’re looking for a board-advisory matching service that has people who truly step up when it matters, Jen Swabi and Boardsi are the real deal. Highly recommend.

26 November 2025
Unprompted review
boardsi logo

Reply from boardsi

Thank you for your review.

Rated 1 out of 5 stars

Bad customer communication, not worth the $

The governance and compliance courses are shockingly low-quality. Sections repeat themselves verbatim, and several of the quiz questions are flat-out wrong, which makes it hard to take the training seriously.

When I enrolled, I was told they’d be connecting me with companies for potential opportunities. But after an entire month with zero communication, I assumed nothing had happened. Only when I called to cancel did I learn (for the first time) that they claimed to have “put me in front of” four companies. The lack of transparency and follow-through was deeply disappointing.

Filters you'd expect to be standard in any platform when searching through aren't available, making searching very time-consuming.

Save your money and look elsewhere.

26 November 2025
Unprompted review
Rated 4 out of 5 stars

The onboarding process was excellent

The onboarding process was excellent. The only recommendation that I'd make is to review the AI generated Bio a little better.

25 November 2025
boardsi logo

Reply from boardsi

Thank you for your review. You are wonderful to work with.

Rated 5 out of 5 stars

Lisa Williams was a great partner!

Lisa Williams was a great partner in her communication, understanding my background and summarizing in the most professional and polished manner. Lisa took the time to carefully articulate the most important and impactful aspects of my career in a manner that would make it easy for potential companies to consider my skill set and value it could bring to their organization.

21 November 2025
boardsi logo

Reply from boardsi

Thank you for your review! You are a pleasure to work with.

Rated 1 out of 5 stars

Great sales pitch, bad product

Excellent sales pitch. No leads. No contacts. Extremely high price. Hard to find the cancellation button. Charged for a month of service after I had requested to cancel. Excellent sales pitch. Underwhelming product.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

Lisa was polite, professional, and prompt. The product was outstanding. The work exceeded my expectations!

12 November 2025
boardsi logo

Reply from boardsi

Thank you for your review. You are a pleasure to work with.

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