The Hand bag. customer service of the company is…
The customer service of the company is very prompt. I had communication with Suzanne, who was very patient and polite. The matter was resolved to my satisfaction.
10 August 2026
Unprompted review
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3.1
Average
3 reviews
No history of asking for reviews
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Run away from them please!!!
Run away from them please!!!
Their sizes are irrelevant. I ordered 2 products. A size XL top for my partner who uses size L. It is still tight with sleeves shorter, doesn't fit. I requested for a refund they refused, only happy to give a coupon for another higher size (which would involve adding more money to top-up price and ship product) and I ask what if the next size is too small what happens next? They had no answer, ofcos!
Again, the second product was a bag. Upon receipt, the handle was substandard (mixed leather). I asked for a refund, as I am unhappy with the Quality, but only 30% refund was approved after series of email. The product pictures looks good but their reality looks differently. It is not worth it, flee!
12 June 2026
Unprompted review
These guys are just plain thieves
These guys are just plain thieves. I ordered some shoes from them. Size 11 like always. When they came they fit ridiculously too big — like a 13 or 14. They refuse to refund or exchange the shoes. Apparently, according to them, it is my fault for not knowing my correct shoe size.
Stay far away from these thieves,
12 June 2026
Unprompted review
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