Blue Star Developments Reviews 

230
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, often highlighting the staff's friendly and helpful approach. People frequently commend the excellent communication, noting prompt responses and clear explanations throughout the process. Many appreciate how quickly work is completed, with areas left clean and tidy, ensuring a hassle-free experience. Reviewers often mention the staff going above and beyond, fixing existing issues or offering valuable advice without charge. This dedication to customer satisfaction, including accommodating specific needs and resolving unexpected challenges, is frequently highlighted. The overall sentiment reflects a highly recommended service that delivers quality work and exceptional support.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the brilliant and fantastic service... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The installation team arrived on time, they called me to let me know when they were 15 minutes away so I could be prepared. They were friendly and professional, were quick and left the area clean and... See more

Rated 5 out of 5 stars

I'm really happy with Blue Star developments and would recommend to anyone. Every phone call and interaction was swift and responsive from the start. Sophie provided great, responsive customer service... See more

Rated 5 out of 5 stars

Really professional service. Sophie was superb with booking in the cat flap installation and up front and transparent with cost options. Easy to book a date and time in, and the installers were on tim... See more

Rated 5 out of 5 stars

An exceptional service from all the team at Blue Star Developments. We had our 2 Velux windows serviced to a great standard, the work was carried out efficiently with no mess left behind. Nathan ha... See more


Company details

  1. Double Glazing Installer
  2. Handyman

Written by the company

Building Trust With Quality Work. 03337721851


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(230)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No show

Petflaps offered to install a catflap at my partners house. They cancelled the first appointment and didn’t inform my partner who had to chase them on the day. They explained they would be back in touch to arrange a further appointment and never were.
Unreliable and unprofessional, would certainly not recommend.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent, quick and really friendly service. Much lower price for fitting a cat flap into a composite door than we had found elsewhere. Would highly recommend to others.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Nathan was great

Nathan was great! Quick response to initial enquiry and able to supply and install our cat flap within the week! Very quick, friendly and professional service on the day!

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend !!

Highly recommend !!! Nathan came out to fit a cat flap for us ...what a pleasure ...job was done quickly and done to a very high standard.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Cat flap fitting

Nathan fitted a cat flap for us today. Excellent service. Easy to deal with and tidied up afterwards. Would highly recommend.

3 April 2021
Unprompted review
Rated 5 out of 5 stars

Double glazing unit failed

Double glazing unit failed. I enquired with BSD and received a phone call shortly after. Tidy, friendly and reliable staff. Will definitely use again

26 March 2021
Unprompted review
Rated 5 out of 5 stars

Dog flaps March 2021

Messaged these guys for a quote on 2 dog flaps, measured next day fitted following week. Excellent quality, easy going guys fitted extremely good service from start to finish. Highly recommended them.

17 March 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant work and a great price, win win !

Found these guys online and contacted them following reading all these great reviews. Nathan was fantastic, returned my calls, turned up on time, super professional and friendly too. We needed work done on some leaking Velux windows and Nathan explained and showed us where the problems were. Both Nathan and his colleague did a great job, cleaned up their work and are friendly guys. Windows don't leak now so we are happy ! Price wise these guys are also very competitive. We will definitely use again. Very happy with their work and customer service.

10 March 2021
Unprompted review
Rated 5 out of 5 stars

Cat Flap Fitted

The guys who fitted the cat flap today were nice. Explained clearly how the cat flap works and had it all sorted within 30 mins. Thought it would take longer due to the type of backdoor we have.
Very impressed!
Also tried to clean area up with our handheld hoover. I said I would go over it with the bigger hoover as I didn't want them to use it due to covid.

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Good service having a cat flap fitted…

Good service having a cat flap fitted today.
Good communication throughout.
Fitter was polite and respectful of keeping the house clean.
Overall experience was good from start to finish , cat flap looks great.
Most competitive on price too.
Thanks team .

17 February 2021
Unprompted review
Rated 5 out of 5 stars

Professional and reliable

Developed a leak around one of four Velux. Contacted a number of local roofers and the only one to respond was Nathan of BSD. He explained that the leak could be due to one of three issues and quickly identified the issue. He also found that the windows hadn’t been fitted properly in a roof of such shallow pitch and gave a very competitive quote for the remedial work. Gave a start date and his team (Gavin and Ethan) arrived as promised. The 2 day job took slightly longer due to the weather but to compensate, Gavin arrived on a Sunday to complete the work. Extremely happy with the finished work. Would I use them again? Definitely. Need some ridge tiles repointing and broken tiles replacing so Nathan will be getting a call when the weather gets warmer!

9 February 2021
Unprompted review
Rated 5 out of 5 stars

Leaking Velux window

I was dubious of a £75 call out charge for my leaking Velux window, but given a roofer had already made matters worse, I thought I’d give them a try. Great service, window fixed for the £75. Couldn’t be more delighted.

8 February 2021
Unprompted review

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