I only needed a small part but I couldn't find it domestically and other suppliers either couldn't/wouldn't send it because of tariffs or charged way too much. Blue Star charged a very fair price, gav... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was asking about a few very specific coffee machine parts, which were not included for the steam wand assembly I bought. The Support replied very quickly und ended up testing similar parts of anoth... See more
Company replied
Good product and does exactly what I needed it to do - provides stable measurement so I can see what my machine does. Item arrived quickly and screwing the gauge onto the portafilter yielded a simply... See more
Company replied
I found Blue Star Coffee to be incredibly efficient and professional from start to finish. Their website is a genuine pleasure to browse, it’s clear, well organised and packed with almost every part... See more
Company replied
Company details
Written by the company
Blue Star Coffee has been in the coffee business since 1997 and are based in Galway, Rep. of Ireland. Located in the lower burren area of Kilcolgan, we are easily accessed by motorway and are 2 hours from Dublin and 30 min from Galway city. Blue Star Coffee.eu is exclusively dedicated to coffee e-commerce, specialising in home coffee machines spare parts and accessories for resale in the United States, Ireland, UK, Europe and worldwide. We are the main distributors for Caffe Agust coffee and Caravaggio coffee With over 1900 products available and growing, our mission is to be a leading e-commerce purveyor of all things coffee, to both the home and commercial sector. Blue Star Coffee.eu specialise in prosumer parts and accessories for major brands such as Ascaso, Gaggia, Rancilio, Lelit, Rocket, Bezzera and LaPavoni. By importing barista equipment in bulk, enables us to offer coffee shop supplies at the lowest prices in the commercial sector including Cafe, restaurant, hotel and bars in Ireland, UK and Europe.
Contact info
Main Street, Kilcolgan, H91A078, Galway, Ireland
- 0035391776681
- https://www.bluestarcoffee.eu/ContactUs.aspx
- www.bluestarcoffee.eu
4.3
Excellent
485 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery, everything is of high quality.
Status: Order Complete
Order ID: 139496
Order Date :2/11/2025
1 x Ascaso Bottomless Portafilter Pro Walnut
1 x Motta Coffee Funnel 40mm
1 x Blue Star Coffee Lower Shower Puck Screen - 58mm
18 February 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Great product selection for Gaggia…
Great product selection for Gaggia lovers. Very satisfied with the shopping. Package could be better wrapped. Box came all dented and broken but the goods fortunately weren't damaged.
26 January 2025
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback.
Kind Regards,
Customer service team
BlueStarCoffee
Very easy and straightforward
Very easy and straightforward. Fair & reasonable shipping cost.
25 January 2025
Reply from Blue Star Coffee.eu
Many thanks for your review - much appreciated. Kind Regards Customer Service Team BlueStarCoffee
Late delivered but got my package
The order marked complete, but I have not received the material. There is no tracking option, so I'm in the dark. Please advise.
Update: Received my package today.
25 January 2025
Reply from Blue Star Coffee.eu
Once an order is shipped - we mark it complete.
You opted for our economy option which is untracked.
While it is good value, you cannot track it, it is low priority and is slower than tracked mail.
Your order is still in transit and will be delivered by your postman, so you should have it shortly.
Dispatch date: 27/01/2025
Postal method: untracked economy international mail
ETA: 2 weeks approx
★★★★★ Excellent Customer Service!
★★★★★ Excellent Customer Service!
I had a small issue with my order, but the customer service team handled it quickly and professionally. Gerald responded promptly, clarified the situation, and even issued a refund without any hassle. It’s rare to find such honest and efficient service these days! I truly appreciate their support and will definitely shop here again. Highly recommended!
4 February 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review - much appreciated. Kind Regards Customer Service Team BlueStarCoffee
Really helpful and fast service
Really helpful and fast service, had exactly what I needed. will definitely be ordering form here again :)
25 January 2025
Reply from Blue Star Coffee.eu
Many thanks for your review - much appreciated. Kind Regards Customer Service Team BlueStarCoffee
Fast delivery and good product
Fast delivery and the naked portafilter fits my mini cenelli beautifully.
I’d been looking for a while but this site is great because they give you a wide range of compatible machines so you have confidence the product is right.
25 January 2025
Reply from Blue Star Coffee.eu
Many thanks for your review and valuable feedback- much appreciated. Kind Regards Customer Service Team BlueStarCoffee
Exactly as advertised and arrived…
Exactly as advertised and arrived timely!
31 January 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your review - much appreciated. Kind Regards Customer Service Team BlueStarCoffee
I ordered a grinder here for way less…
I ordered a grinder here for way less than I could have gotten it in the US. They sent it in a reasonable amount of time, responded to the one email I sent, and it got here in perfect condition. I would definitely order from Blue Star Coffee again!
21 January 2025
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your kind review, regards CS team
Thank you for the informations.
Thank you for the informations.
Happy New Year !
All the best !
30 December 2024
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your kind review, regards CS team
Quick response and well delivered.
30 September 2024
Reply from Blue Star Coffee.eu
Many thanks for your kind review, regards CS team
Little wooden WDT tool looks very good…
Little wooden WDT tool looks very good and does its job.
24 November 2024
Reply from Blue Star Coffee.eu
Many thanks for your kind review, regards CS team
Excellent service
24 November 2024
Reply from Blue Star Coffee.eu
Many thanks for your kind review, regards CS team
Quick and reliable
25 October 2024
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback.
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback.
Recommended
Can't fault this company from my own experience. Item arrived quicker than I expected and works well, improving my coffee all around. Would highly recommend.
8 November 2024
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback.
Best coffee parts site ever !!
Great range of parts for loads of machines ! Great price and delivered within 5 days from ireland to UK.
100% recommended them and now my machine is back up and running !
25 October 2024
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback.
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback.
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback.
Easy to buy
Easy to buy, have lots of options for coffee lovers. Price of shipping is good in Euro countries.
4 November 2024
Unprompted review
Reply from Blue Star Coffee.eu
Many thanks for your excellent review and valuable feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.